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Manager, Service Delivery / Gestionnaire, Prestation de services
CATSA / ACSTA
SK · Saskatchewan, Canada
- $89,056 to $111,320 CAD / year
- Full-time
In conjunction with the General Manager, works with airport authority to support checkpoint and/or process improvements, customer experience enhancements as well as development and…
Added 13 mins ago
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Fashion/Beauty Partnerships Assistant
PRE AI
Toronto, ON
- Full-time
Support the Partnerships Manager with ongoing client requests and marketing campaigns
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Production Manager
DSG Mouldings Ltd
Richmond, BC
- Full-time
…in the Lower Mainland for quality, innovation, and reliable customer service. DSG Mouldings combines classic design principles with modern technology to deliver wall systems that make…
Added 13 mins ago
Assistant Health & Safety Manager
Salit Steel
Toronto, ON
The Assistant Health & Safety Manager leads the overall health and safety strategy and programs across all steel fabrication facilities and active construction sites (including high-rise…
Added 13 mins ago
Corporate Store Supervisor II
Bulk Barn
Kitchener, ON
The Corporate Store Supervisor II is responsible for directly working with the Corporate Store Manager and retail store team to ensure service excellence, business profitability and team…
Added 13 mins ago
Part- Time Fitness Leader ID #1614
YMCA of Simcoe/Muskoka
Innisfil, ON
Deliver service friendly, fitness programming. Monitor and maintain high quality instruction and customer service, adhering to YMCA Standards and best practices.
Added 13 mins ago
Sanitation Hygiene Technician *4 Day Work Week!*
Citron Talent Acquisition Team
Guelph, ON · Hamilton, ON · Kitchener, ON · ON
…truly set us apart. We work hard, collaborate as one team, and support each other every step of the way. We take pride in creating an environment where employees feel welcomed, respected,…
Added 28 mins ago
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Lifecycle Marketing Manager, Silvie
Pontosense
Toronto, ON
- Full-time
…push and in-app. You'll work with growth, content, product and customer support, and you'll be hands-on in the tools yourself. This is a building role. Silvie's lifecycle program doesn't…
Added 28 mins ago
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Sales Associate
Staples Canada
Quesnel, BC
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 43 mins ago
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Lifecycle Marketing Manager, Silvie
Pontosense
Toronto, ON
- Full-time
…push and in-app. You'll work with growth, content, product and customer support, and you'll be hands-on in the tools yourself. This is a building role. Silvie's lifecycle program doesn't…
Added 43 mins ago
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Senior Retail Sales Associate
Moores Clothing
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a…
Added 43 mins ago
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Construction Project Operations Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Construction Project Operations Manager
Added 43 mins ago
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(CAN) Front End Checkout Team Associate
Walmart Canada
Whitehorse, YT
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 43 mins ago
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Consumables Associate
Walmart Canada
Saskatoon, SK
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 43 mins ago
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Food Services Manager
COGIR Real Estate
Windsor, ON
- Full-time
…our Regional and National teams, who will provide guidance, support, and mentorship. Their expertise and insights will help you reach your full potential as a Culinary…
Added 43 mins ago
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Territory Sales Representative
Morris Lee, Ltd.
Montreal, QC
- Full-time
This is an outside sales position covering a territory across Quebec. You’ll report to our established Quebec manager, so you’ll have local leadership and support from day one.
Added 43 mins ago
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Coordinator, Information Management / Coordinateur, Gestion de l’information
CATSA / ACSTA
Ottawa, ON
- $62,889 to $78,610 CAD / year
- Contract
The Coordinator, Information Management, reporting to the General Manager, Corporate Security, Facilities and Information is responsible for providing day-to-day delivery and support of…
Added 43 mins ago
AU
Security Guard - Shopping Mall (Full Time)
Allied Universal
Winnipeg, MB
- $20 CAD / hour
- Full-time
Work closely with the Manager’s other departments at the Property, especially the guest services and tenant services departments, to provide customer service support to tenants, guests,…
Added 43 mins ago
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Engineering Manager - Production & Energy
Standard Aero
Winnipeg, MB
- Full-time
The Production & Energy Engineering Manager provides technical leadership and oversight for the combined Energy and Production Engineering teams. This role is responsible for supporting…
Added 43 mins ago
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Engineering Manager - Repair & Process
Standard Aero
Winnipeg, MB
- Full-time
The Repair Development & Process Engineering Manager provides technical leadership and oversight for the combined Repair Development and Process Engineering teams. This role is responsible…
Added 58 mins ago
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US Sales Manager for Children's Online Courses (Remote)
Kodland
Remote, Canada
- Full-time
- Remote
Support: Live onboarding, guided practice, and a short assessment before you start with real families
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Senior Manager, Vendor Operations
Deluxe
SK
- Full-time
Support regular vendor performance reviews in your territory to ensure high service standards and continuous improvement. Monitor work pipeline based on financial forecasts and customer…
Added 1 hour ago
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Quality Lead
Accenture
Toronto, ON
- Full-time
…alignment with the (Integrated) Project Delivery Team and Senior Manager, CP Quality…
Added 1 hour ago
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Supervisor
Covenant Health Canada
Banff, AB
- Part-time
…team, the Supervisor organizes and supervises activities that support the provision of quality services to patients/residents, and customers. The Supervisor is responsible for recruitment,…
Added 1 hour ago
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Customer Relations Specialist
Explore!
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Assisting the Customer Relations Manager in the preparation of documentation for legal cases, plus helping with the preparation of monthly reports and complaints analysis if required.

BMO

Business Banking Relationship Manager Trainee

Brandon, MB, Canada

$50,000.00 - $100,000.00 · Full-time

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Job details

Pay: $50,000.00 - $100,000.00
Job type: Full-time
Apply by: Dec 5, 2026
Experience: Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Application Deadline:

12/04/2026

Address:

1000 Rosser Avenue

Job Family Group:

Commercial Sales & Service

Cultivates, builds, and manages relationships with a portfolio of small business clients to build a pipeline of new business and increase BMO’s market share. Applies professional consultative sales and business development practices and techniques for an assigned jurisdiction/portfolio. Actively identifies opportunities and refers to BMO colleagues as appropriate.

Proactively develops and executes sales strategies to attract new business clients and expand existing relationships.
Develops internal and external networks and referral sources to ensure ongoing growth of BMO's business.
Generates appointments and opportunities to grow business results through targeted sales efforts.
Develops, maintains, and executes a business plan, including relationship management strategies, to achieve customer retention objectives.
Identifies prospective customers and cross-sells additional products and services to meet their needs.
Develops client rapport and instils confidence to develop credibility and earn their trust as relationship manager.
Understands the local market and proactively develops relationships with centres of influence.
Delivers exceptional customer service and builds trust by providing expertise, responsive service, and support.
Develops and maintains long-term profitable relationships and expands wallet share within the assigned portfolio.
Answers inquiries and provides accurate information about business banking products and services.
Understands customer needs and offers financial solutions that meet customer goals.
Resolves or escalates issues.
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Develops, maintains, and executes a business plan, including relationship management strategies, to achieve customer retention objectives.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Monitors and tracks performance, and addresses any issues.
Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.
Provides input into the planning and implementation of operational programs.
Executes work to deliver timely, accurate, and efficient service.
Supports the development and promotion of a business/group program.
Follows security and safeguarding procedures and applies due diligence in accordance with Bank’s policies and ethical standards for the prevention of loss due to fraud, robbery, counterfeiting, money laundering, or defalcation.
Maintains the confidentiality of customer and Bank information in compliance with Bank policies and procedures.
Identifies risks and takes appropriate actions, including all documentation and other regulatory requirements to maintain operational integrity.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Strong financial analysis skills, with a demonstrated ability to interpret financial statements, assess creditworthiness, and provide actionable insights to drive business growth and mitigate risk.
Strong knowledge of business banking products, lending processes and loan documentation, and supporting policies, procedures, and technologies.
Strong experience with customer sales and service.
Technical proficiency gained through education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$50,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Relationship Manager Trainee cultivates and manages a portfolio of small business clients to drive new business and increase market share. They are responsible for executing sales strategies, providing financial solutions, and maintaining long-term profitable relationships while adhering to risk management frameworks.

Requirements

Candidates typically require 4-6 years of relevant experience and a post-secondary degree in a related field. Strong financial analysis skills, knowledge of business banking products, and proven experience in customer sales and service are essential.

Skills

Relationship management
Business development
Financial analysis
Creditworthiness assessment
Sales strategy
Customer service
Consultative sales
Risk management
Data analysis
Change management
Stakeholder management
Problem solving
Communication
Collaboration
Strategic planning
Financial solutions

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Business Banking
Relationship Management
Commercial Sales
Financial Analysis
Creditworthiness
Business Development
Risk Management
Customer Retention
Cross-selling
Data Governance
Change Management
Stakeholder Management
Strategic Planning
Lending Processes
Financial Statements
Operational Integrity
Regulatory Requirements
Portfolio Management
Consultative Sales
Market Share

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