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Added 5 hours ago
SE
Senior Specialist, Offer Lifecycle Procurement
Schneider Electric
Calgary, AB · Montreal, QC
- Full-time
Shape partnership agreements covering commercial terms, intellectual property, development responsibilities, tooling and development costs, industrialization, quality, cybersecurity and…
Added 9 hours ago
T
TikTok Commerce - Strategy and Analytics Manager
TikTok
Toronto, ON
- Full-time
…are looking for passionate and talented people to join our commercial team in Canada, to help build an e-Commerce ecosystem that is innovative, secure, and intuitive for our users and…
Added 11 hours ago
AP
Manager, Data Operations
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
Cross-Team and Vendor Connectivity: Collaborate with Trade and Distribution, Market Access, Commercial Operations, Decision Science, Reporting and Insights, CRM, IT and external data…
Added 18 hours ago
QT
Building Science Lead
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…sensors, and AI-powered building science to deliver quantified insights that drive smarter retrofits and measurable energy…
Added 21 hours ago
K
Senior Customer Success Manager, Enterprise
Klue
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
As a Senior Customer Success Manager, Enterprise at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue: keeping every…
Added 23 hours ago
CO
Conference Content Manager
CPA Ontario
Canada
- Full-time
As Conference Content Manager, you will lead the research, planning and development of CPA Ontario's Professional Development offerings, with priority on the strategy and execution of the…
Added 23 hours ago
L
Global Enzyme Manager
Lallemand
Rivière-à-Pierre, QC · Rivière-à-à-Pierre, QC
- Full-time
The Global Enzyme Manager will play a key role in driving the company’s strategic growth by shaping and executing its global enzyme strategy. Serving as a bridge between R&D, manufacturing,…
Added 1 day ago
OM
Associate Director, Programmatic
Omnicom Media
Toronto, ON
- Full-time
Confidently communicate and present complex technical solutions, campaign strategies, and performance insights to senior-level stakeholders.
Added 1 day ago
M
Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health
Merck
Calgary, AB · Edmonton, AB · ON · Kirkland, QC
- Full-time
Added 1 day ago
A
Senior Brand Manager, Oncology (Hematology)
AbbVie
Montreal, QC
- Full-time
The team is looking for a talented and experienced individual to lead the marketing and commercial activities within our oncology portfolio. Through innovative tactics and a team-oriented…
Added 1 day ago
SC
Vendor Manager IV
SPECTRAFORCE Canada
Toronto, ON
- Contract
The Procurement Manager, Sourcing & Contracting, is responsible for leading complex procurement initiatives from strategy development through sourcing, negotiations, approvals, and contract…
Added 1 day ago
E
Customer Success Manager
Emburse
Toronto, ON
- Full-time
Use product usage, customer data, and business insights to demonstrate value and provide actionable recommendations.
Added 1 day ago
PL
Marketing Manager
Pomeroy Lodging
Kananaskis, AB
- Full-time
As a Marketing Manager, you will be responsible for developing and implementing effective marketing strategies to drive brand awareness, customer engagement, and revenue growth. This role…
Added 1 day ago
C
Account Manager
Clipboard
Remote, Canada
- $50,000 to $65,000 USD / year
- Full-time
- Remote
An indispensable component of Clipboard's marketplace is its workplace customers. The Account Manager ensures the continued success of the partnership between Clipboard and its workplace…
Added 1 day ago
AG
Associate Director, Programmatic
Adelphi Group
Toronto, ON
- Full-time
Confidently communicate and present complex technical solutions, campaign strategies, and performance insights to senior-level stakeholders.
Added 1 day ago
C
Commercial Development Manager - Kerecis
Coloplast
Canada
- Full-time
The Commercial Development Manager is responsible for leading the execution and expansion of Kerecis’ commercial strategy across the Canadian market. This role drives sales growth, market…
Added 1 day ago
F
Media Manager, Omnishopper
Flywheel
Toronto, ON
- Full-time
We’re looking for a Manager, Commerce to join our growing Client Services team. As a Manager, Commerce, you will act as a primary partner for our clients, driving eCommerce strategy and…
Added 1 day ago
CH
Trade Marketing Manager
Charton Hobbs Group
Calgary, AB
- Full-time
The Trade Marketing Manager, Alberta is responsible for developing and recommending trade marketing strategies and annual commercial plans that support business objectives and drive…
Added 1 day ago
BH
Sr. Services Applications Specialist - Upstream Chemical
Baker Hughes
Calgary, AB
- Full-time
…analytics, automation, and emerging technologies, the team delivers insights that enable smarter decisions and long-term value…
Added 1 day ago
Manager, Mortgage Pricing Analytics
Scotiabank
Toronto, ON
Deliver business insights by effectively leveraging technical tools including SAS Enterprise Guide, Base SAS, Python and Power BI for all management reporting activities
Added 1 day ago
SC
Product Expert - Direct-to-Consumer (D2C) Commerce
SAP Careers
Montreal, QC
- Full-time
We are seeking a skilled and entrepreneurial Senior Product Manager – Direct-to-Consumer (D2C) Commerce to help shape the next generation of SAP's commerce capabilities.
Added 1 day ago
EI
Manager, Data Products & Analytics Modernization
Enercare Inc.
Markham, ON
- Full-time
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia,…
Added 1 day ago
JC
PRODUCT & PRICING MANAGER - PRODUCT & PRICING MANAGER
JJS Canada
Aurora, ON
- Full-time
Reporting to the Commercial Director, the Product & Pricing Manager is responsible for managing and developing the company’s product portfolio, as well as the operational management of…
Added 1 day ago
B
Client Delivery Associate
BMO
Winnipeg, MB
- Full-time
Analyses client feedback, market trends, and competitive intelligence to provide actionable insights for strategic planning.
Added 1 day ago
D
Commercial Principal, Corporate Insights – Technology & Software (North America)
Dialectica
Montreal, QC
- Full-time
Build and work a target list of North American technology and software companies, and open doors with senior buyers in strategy, corp dev, product and commercial functions.

BMO

Client Delivery Associate

Winnipeg, MB, Canada

$40,000.00 - $85,000.00 · Full-time

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Job details

Pay: $40,000.00 - $85,000.00
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Application Deadline:

11/05/2026

Address:

1468 Main Street

Job Family Group:

Commercial Sales & Service

Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions.

Ensures that tickets are resolved per client’s expectations
May be able to apply interest adjustments based on limits.
Tracks collection of client service fees.
Analyses client feedback, market trends, and competitive intelligence to provide actionable insights for strategic planning.
Identifies process improvements to meet client needs more efficiently.
Provides input into the planning and implementation of operational programs.
Participates in audit and customer issues resolution
corrects issues or escalates per guidelines.
Participates in audit and client issue resolution, addressing irregularities and driving corrective actions ensuring proper escalation per established procedures.
Implements high-impact service strategies that align with client business objectives, ensuring exceptional value and service delivery.
Presents strategic reports to management, outlining key client trends, opportunities, and potential risks, along with recommendations for growth and improvement.
Engages with clients to understand and diagnose service needs, ensuring concerns are addressed promptly and effectively.
Responds to and facilitates the resolution of client service requests.
Collects and analyzes client feedback to identify service gaps, enhance operational performance, and optimize client satisfaction.
Ensures all client interactions, documentation, and issue resolutions comply with bank policies, regulatory requirements, and internal controls.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

3 – 5 years of relevant experience in Client Relationship, Financial Services or Service Excellence in a corporate or banking environment is preferred.
Bachelor’s degree preferred; Business Administration, Finance or Marketing preferred. Any other related discipline or commensurate work experience considered.
Specialized knowledge from education and/or business experience.

Intermediate level of proficiency:

Product Knowledge
Regulatory Compliance
Data Analysis Reporting
Document Management
Microsoft Office
Problem-Solving
Collaboration
Detail-Oriented
Teamwork

Salary:

$40,000.00 - $85,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The associate provides daily operational service support and resolves client issues to ensure exceptional service delivery. They also analyze client feedback and market trends to provide actionable insights for strategic planning and process improvements.

Requirements

Candidates should have 3-5 years of relevant experience in client relationship management, financial services, or service excellence. A bachelor's degree in business administration, finance, or marketing is preferred.

Skills

Product knowledge
Regulatory compliance
Data analysis
Reporting
Document management
Microsoft Office
Problem-solving
Collaboration
Detail-oriented
Teamwork
Financial services
Service excellence
Strategic planning
Risk management

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Client Delivery
Financial Services
Banking
Operational Support
Risk Management Framework
Strategic Planning
Client Feedback
Regulatory Compliance
Data Analysis
Reporting
Document Management
Microsoft Office
Problem-Solving
Process Improvement
Customer Service
Commercial Sales
Service Excellence
Audit
Internal Controls
Business Administration
Finance
Marketing

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