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Added 14 mins ago
T
Senior Manager, TDS Operations
TD
Toronto, ON · Montreal, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
T
Senior Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
Work in a highly interactive, team-oriented environment with Big Data developers, and analytical experts to effectively manage available resource to complete validation in time for…
Added 14 mins ago
T
Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
Work in a highly interactive, team-oriented environment with Big Data developers, and analytical experts to effectively manage available resource to complete validation in time for…
Added 14 mins ago
T
Audit Manager II ( Business Intelligence Engineering)
TD
Toronto, ON
- Full-time
The Audit Manager II, Business Intelligence Engineering is responsible for transforming audit and operational data into meaningful insights that support strategic decision making across…
Added 14 mins ago
T
Senior Manager, Treasury Data Integration
TD
Toronto, ON
- Full-time
The Senior Manager, Treasury Data Product & Liquidity Reporting will lead strategic data delivery initiatives supporting Treasury, Finance, liquidity reporting, and related regulatory and…
Added 14 mins ago
T
Data Scientist I (Quants) – Insurance Model Validation
TD
Toronto, ON
- Full-time
…in a highly interactive, team-oriented environment with Big Data developers, and analytical experts Stays current on developments in techniques and developments in actuarial methodology and…
Added 14 mins ago
T
Senior Manager, Data Science – Marketing Measurement & Analytics
TD
Toronto, ON
- Full-time
Analytics, Insights & Artificial Intelligence (AI2) supports TD businesses and corporate functions by providing data, analytics, insights and artificial intelligence solutions that enable…
Added 14 mins ago
M
Senior Forward Deployed Specialist
McKesson
Mississauga, ON
- Full-time
Collaborate with AI Application Engineers, Data Engineers, MLOps Engineers, architects, product leaders, security, compliance, and business SMEs to shape an executable delivery path.
Added 14 mins ago
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Gestionnaire, Planification Média
DAC
Montreal, QC
- Full-time
Added 14 mins ago
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Sr Learning and Experience Designer
BMO
Toronto, ON · FCP
- Full-time
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Added 14 mins ago
B
ANALYST, BUSINESS INSIGHTS AND ANALYTICS
BDC
Montreal, QC
- Full-time
Reporting to the Director, Business Insights and Analytics, the Analyst translates complex data into actionable insights that inform strategy and business decisions across COO lines of…
Added 14 mins ago
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Strategic Marketing Manager
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Performance Tracking: Monitor and analyze the performance of marketing strategies, using data-driven insights to make informed adjustments and improvements.
Added 14 mins ago
Intermediate Data Analyst - Value Partners Investments- 12 Month Term
The Canada Life Assurance Company
Winnipeg, MB
Canada Life is seeking an Intermediate Data Analyst to join the Value Partners team. In this role, you will transform data into actionable insights that support business decision-making and…
Added 14 mins ago
Key Account Manager
Nestle Operational Services Worldwide SA
Mississauga, ON
Strong analytical skills, with the ability to gather data and translate findings into clear, actionable insights and compelling stories.
Added 14 mins ago
PG
Media Planning, Assistant
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the…
Added 30 mins ago
SC
Strategy & Foresights Advisor
Servus Credit Union
Calgary, AB · Edmonton, AB · Red Deer, AB
- Full-time
…enterprise-wide and functional strategies and plans. It integrates data-driven insights with forward-looking perspectives to help the organization proactively respond to emerging trends,…
Added 30 mins ago
IB
Customer Experience Leader (Contract 18 Months)
Indigo Books & Music
London, ON
- $18.6 to $23.25 CAD / hour
- Full-time
We Will Be Data Driven – System Thinking – Entrepreneurial.
Added 30 mins ago
PC
Project Support Office Senior Associate
Pwc Canada
Toronto, ON
- Full-time
At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organization. This includes…
Added 30 mins ago
PC
Transaction Services Senior Associate - Financial Services (Bilingual FR/EN)
Pwc Canada
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
…originate, create, execute, and realise value from deals. Through data driven insights we help our clients move in the right direction ensuring maximum value for their…
Added 45 mins ago
UO
Career Programming Strategist
University of British Columbia
Vancouver, BC · UBCV | Henry Angus Building (ANGU)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Graduate Careers | Business Career Centre | UBC Sauder School of Business
Added 45 mins ago
Senior Manager, HR Business Partner (Technology)
Scotiabank
Toronto, ON
Data-Driven Strategic Advisory: Leverage workforce analytics, AI-enabled insights, and business acumen to drive informed workforce decisions. Anticipate future capability needs, optimize…
Added 1 hour ago
TG
Analyst, Market Insights Intern
TMX Group
Toronto, ON
- $25 to $29 CAD / hour
- Full-time
The Analyst, Market Insights Intern will be part data-scientist and part developer, with a keen curiosity about business. In this role, the Analyst will work at the intersection of business…
Added 1 hour ago
T
Senior Audit Manager, (Business Intelligence & Analytics)
TD
Toronto, ON
- Full-time
The Senior Audit Manager, Business Intelligence & Analytics is responsible for leading the strategy, development, and delivery of business intelligence, management reporting, and…
Added 1 hour ago
SL
Program Manager, Canadian Shared Services
Sun Life
Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Track and analyze business performance data to support decision-making and identify opportunities/issues
Added 1 hour ago
S
Forward - Data Visualization & Analytics Specialist
ShyftLabs
Toronto, ON
- Full-time
We are seeking a Data Visualization & Analytics Specialist to support the development and delivery of data-driven insights through interactive dashboards, automated reporting, and…

BMO

Client Delivery Associate

Pickering, ON, Canada
Toronto, ON, Canada
FCP, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Application Deadline:

11/19/2026

Address:

100 King Street West

Job Family Group:

Commercial Sales & Service

Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions.

Handles transactional requests, escalations and investigation of all types of service needs for clients.
Engages with clients to ensure immediate needs are met and assesses the effectiveness of issue resolutions.
Publishes regular and ad-hoc reports and dashboard
Demonstrates knowledge of products and services, directing clients to the most relevant resources to address their needs.
Contributes to the development of new products or services based on insights gathered from client interactions and market analysis.
Engages with clients to understand and diagnose service needs, ensuring concerns are addressed promptly and effectively.
Responds to and facilitates the resolution of client service requests.
Collects and analyzes client feedback to identify service gaps, enhance operational performance, and optimize client satisfaction.
Ensures all client interactions, documentation, and issue resolutions comply with bank policies, regulatory requirements, and internal controls.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

2 – 3 years of relevant experience in Client Relationship, Financial Services or Service Excellence in a corporate or banking environment is preferred.
Bachelor’s degree preferred; Business Administration, Finance or Marketing preferred. Any other related discipline or commensurate work experience considered.
Specialized knowledge.

Foundational level of proficiency:

Regulatory Compliance
Document Management
Problem-Solving
Collaboration

Intermediate level of proficiency:

Product Knowledge
Data Analysis Reporting
Microsoft Office
Detail-Oriented
Teamwork

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provides daily operational service support and resolves client problems while identifying enhancement opportunities. Ensures all client interactions and documentation comply with bank policies, regulatory requirements, and internal controls.

Requirements

Requires 2-3 years of relevant experience in client relationship, financial services, or service excellence. A bachelor's degree in business administration, finance, or marketing is preferred.

Skills

Client relationship
Financial services
Service excellence
Regulatory compliance
Document management
Problem-solving
Collaboration
Product knowledge
Data analysis
Reporting
Microsoft Office
Detail-oriented
Teamwork

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Client Delivery
Commercial Sales
Service Support
Operational Performance
Risk Management
Regulatory Compliance
Document Management
Problem-Solving
Data Analysis
Reporting
Microsoft Office
Banking
Financial Services
Client Feedback
Market Analysis
Risk Appetite
Business Strategy

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