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Added 5 mins ago
SP
Media Buyer / Creative Strategist (Remote)
Sweat Pants Agency
Remote, Canada
- Full-time
- Remote
Own the client relationship. There is no account manager between you and them. You present the results, the plan, and the reasoning, and you're the one who answers when something isn't…
Added 5 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 5 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 5 mins ago
Market Manager - Vancouver
Influence Marketing
Vancouver, BC
Job Summary: Market Manager (Territory Sales)
Added 5 mins ago
Suppliers Quality and Food Safety Manager
Lactalis
Toronto, ON
The Supplier Quality and Food Safety Manager drives the ingredients, packaging materials and supplier selection and validation quality programs, manages Supplier’s performance improvement…
Added 20 mins ago
LC
Grocery Assistant Department Manager Full Time Night Greenlight Requisition
Loblaw Companies Limited
Burlington, ON
- Full-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 20 mins ago
E
Field Service Engineer
Eppendorf
Halifax, NS · Mississauga, ON · Ottawa, ON · Montreal, QC
- Full-time
Plan and manage your schedule in close coordination with Dispatch and your Area Service Manager, maintaining accurate calendar entries and balancing workload to achieve high customer…
Added 20 mins ago
O
Senior Technical Project Manager - Canada / Remote
OneReach.ai
Remote, Canada
- Full-time
- Remote
We're seeking a client-facing Technical Project Manager to drive successful delivery of complex automation projects and initiatives across technical, product, and customer teams. In this…
Added 34 mins ago
T
Financial Planner- Red Deer, Alberta
TD
Red Deer, AB
- Full-time
…meeting their financial goals and objectives. With a focus on relationship management, advice and business development, you…
Added 34 mins ago
T
Personal Banking Associate
TD
Kelowna, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 35 mins ago
TD
Sales Arborist
The Davey Tree Expert Company
Colborne, ON
- Full-time
…in your community. Our widespread team allows us to build a relationship with our clients to provide an exceptional customer…
Added 35 mins ago
EB
Senior Technical Program Manager (18 Month Contract)
EQ Bank
Toronto, ON
- Contract
The Senior Technical Program Manager (STPM) reports to the Director, Technical Program Management. The STPM owns end-to-end plan management and delivery execution for highly complex…
Added 35 mins ago
E
Senior Client Portfolio Manager (FX Dealer)
Ebury
Toronto, ON
- Full-time
We are looking for a Client Portfolio Manager in our Toronto Office, with proven dealing, trading and account management experience. The successful candidate will manage a significant…
Added 49 mins ago
H
Sr. Channel Sales Representative
Honeywell
Burnaby, BC
- Full-time
Our sales approach begins by identifying customer demands before they become challenges. We’re committed to delivering customer success through our comprehensive expertise in software and…
Added 49 mins ago
B
Client Delivery Associate
BMO
Pickering, ON · Toronto, ON · FCP
- Full-time
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite,…
Added 49 mins ago
Senior Technical Program Manager (18 Month Contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
The Senior Technical Program Manager (STPM) reports to the Director, Technical Program Management. The STPM owns end-to-end plan management and delivery execution for highly complex…
Added 49 mins ago
C
Sommelier (8th Street Liquor M35) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Full-time
Contributes to the customer experience by providing expertise, training and advice on wine, spirits and beer to a wide variety of audiences. Responsible for product training for team…
Added 1 hour ago
Store Manager | Park Place Shopping Centre
TELUS
Lethbridge, AB
As a Store Manager with our TELUS family, you'll take shared accountability for store success across Sales, Customer Experience, Operations, and People. You'll make strategic, data-driven…
Added 1 hour ago
R
Account Service Representative - Night Shift- EN
RBC
Montreal, QC
- Part-time
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Added 1 hour ago
T
Personal Banking Associate (Full time)- Cap- Rouge
TD
Quebec, QC · Cap-Rouge, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
AL
Assistant Property Manager
Avenue Living Residential
Saskatoon, SK
- Full-time
Working closely and supporting the Residential Portfolio Manager in the management and maintenance of the operating budgets.
Added 1 hour ago
SD
Front Store Manager, Salaried Full Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
Z
Client Account Manager
ZayZoon
Remote, Canada
- $67,000 to $106,000 CAD / year
- Full-time
- Remote
As a Client Account Manager at ZayZoon, you’ll be the trusted partner for some of our largest and most complex clients. You’ll get to know their business, their people, and what success…
Added 1 hour ago
RB
Sales Trainee (Contract)
Red Bull
Edmonton, AB
- Contract
…any special projects as needed. Sales Trainee will work with management to maintain customer relationships between sales, merchandising and operations for all large & small format “off…

BMO

Client Delivery Associate

Pickering, ON, Canada
Toronto, ON, Canada
FCP, Canada

$40,500.00 - $80,000.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Application Deadline:

11/19/2026

Address:

100 King Street West

Job Family Group:

Commercial Sales & Service

Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions.

Handles transactional requests, escalations and investigation of all types of service needs for clients.
Engages with clients to ensure immediate needs are met and assesses the effectiveness of issue resolutions.
Publishes regular and ad-hoc reports and dashboard
Demonstrates knowledge of products and services, directing clients to the most relevant resources to address their needs.
Contributes to the development of new products or services based on insights gathered from client interactions and market analysis.
Engages with clients to understand and diagnose service needs, ensuring concerns are addressed promptly and effectively.
Responds to and facilitates the resolution of client service requests.
Collects and analyzes client feedback to identify service gaps, enhance operational performance, and optimize client satisfaction.
Ensures all client interactions, documentation, and issue resolutions comply with bank policies, regulatory requirements, and internal controls.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

2 – 3 years of relevant experience in Client Relationship, Financial Services or Service Excellence in a corporate or banking environment is preferred.
Bachelor’s degree preferred; Business Administration, Finance or Marketing preferred. Any other related discipline or commensurate work experience considered.
Specialized knowledge.

Foundational level of proficiency:

Regulatory Compliance
Document Management
Problem-Solving
Collaboration

Intermediate level of proficiency:

Product Knowledge
Data Analysis Reporting
Microsoft Office
Detail-Oriented
Teamwork

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provides daily operational service support and resolves client problems while identifying enhancement opportunities. Ensures all client interactions and documentation comply with bank policies, regulatory requirements, and internal controls.

Requirements

Requires 2-3 years of relevant experience in client relationship, financial services, or service excellence. A bachelor's degree in business administration, finance, or marketing is preferred.

Skills

Client relationship
Financial services
Service excellence
Regulatory compliance
Document management
Problem-solving
Collaboration
Product knowledge
Data analysis
Reporting
Microsoft Office
Detail-oriented
Teamwork

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Client Delivery
Commercial Sales
Service Support
Operational Performance
Risk Management
Regulatory Compliance
Document Management
Problem-Solving
Data Analysis
Reporting
Microsoft Office
Banking
Financial Services
Client Feedback
Market Analysis
Risk Appetite
Business Strategy

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