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Added 10 mins ago
SQ
Team Lead, Billing & Payment Services
Sunlife Québec
Montreal, QC
- Full-time
Reporting to the Manager, Billing & Payment Services, you will lead a team of approximately five employees in a hybrid work environment. You will be responsible for coaching, performance…
Added 10 mins ago
SC
Manager, People & Culture
SiriusXM Canada
Toronto, ON
- Full-time
The Manager, People & Culture works with the Human Resources management team to support key HR programs and services, including employee relations, recruitment, onboarding and offboarding,…
Added 10 mins ago
SG
Account Manager - Existing Installations
Schindler Group
Hamilton, ON
- $62,000 to $80,000 CAD / year
- Full-time
As an Account Manager (Service Contracts) at Schindler, you will cultivate relationships with customers to drive sales for elevator and escalator maintenance services. You will ensure high…
Added 10 mins ago
W
Scheduler
Webuild
Toronto, ON
- Full-time
We are hiring a Project Scheduler to join our Project Control team. This position reports to the Project Control Manager.
Added 10 mins ago
SQ
District Manager
Sunlife Québec
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
The primary purpose of the District Manager (DM) is to lead the growth and productivity of the District. This is done by recruiting top talent, coaching and developing advisors and the…
Added 11 mins ago
OT
Restaurant Assistant Manager
One Therapy Network
Langford, BC
- Full-time
A&W Restaurants in Langford, BC, located at #108 3016 Merchant Way, is looking for permanent full-time Assistant Manager to start immediately.
Added 11 mins ago
FC
Contract Manager
FCC Construcción
Toronto, ON
- Contract
With 125 years of experience, the FCC Group's Infrastructure Division is present in 25 countries, and its activities cover all areas of engineering and construction. It is a leader in the…
Added 11 mins ago
NB
Regional Administrative Manager
National Bank of Canada
Calgary, AB
- Full-time
A career as a Regional Administration Manager in the Wealth Management team at National Bank means acting as a leader who drives operational excellence and supports the employee experience…
Added 11 mins ago
EI
Intermediate Claims Adjuster - Physical Damage (ON)
Echelon Insurance
Mississauga, ON
- Full-time
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
Added 11 mins ago
ES
Facility Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Equans is looking for a Facility Manager in Toronto!
Added 11 mins ago
BG
Branch Manager
Brandt Group of Companies
Stoney Creek, NB
- Full-time
Brandt Tractor Ltd is currently seeking a Branch Manager for our Stoney Creek Peterbilt location.
Added 11 mins ago
CG
Manager, Sales Governance and Operations
Calian Group
Toronto, ON
- Full-time
We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this…
Added 11 mins ago
ES
Mobilization & P3 Strategy Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Equans is looking for a Mobilization & P3 Strategy Manager in toronto!
Added 11 mins ago
S
Patient Care Coordinator, BC Mental Health and Substance Use Services
Sanya’k̓ula
Vancouver, BC
- Full-time
…staff training and development. Assists the Clinical Services Manager (CSM)/Designate with performing administrative duties and coordinates staffing, scheduling and clinical research…
Added 11 mins ago
L
Responsable principal(e), Opérations & Intégration des TI // IT Operations & Integration Lead
LiveBarn
Boisbriand, QC
- Full-time
À la suite du regroupement de Spordle, LiveBarn et GameSheet, Ascent Sports Group recherche un(e) gestionnaire TI hautement opérationnel(le) et orienté(e) résultats (hands-on) pour mener la…
Added 11 mins ago
TP
Specialist, Supplier Relationship Management
Toronto Pearson International Airport
Toronto, ON
- Full-time
As a GTAA employee, you’ll have access to amazing benefits, including retirement planning, comprehensive group health benefits, an employee assistance programs (EAP), paid leave, education…
Added 11 mins ago
C
Senior Property Manager
CBRE
Toronto, ON
- Full-time
As a CBRE Senior Property Manager, you will be responsiblefor supervising the team responsible for all operational and financialactivities of large portfolios of properties.
Added 12 mins ago
C
BOH Supervisor Windermere
Cineplex
AB · CPX Windermere & VIP
- Part-time
…could include opening and closing the building as the sole Manager on duty. The VIP BOH Supervisor primarily focuses on the back of house areas, in a quick service restaurant style kitchen,…
Added 26 mins ago
TT
Contract Administrator (13884)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $80,353 to $100,445.8 CAD / year
- Full-time
Based at the project office and reporting to the Manager, Commercial Management, the Contract Administrator provides contract administration support for a portfolio of contracts associated…
Added 26 mins ago
SQ
Program Manager, Canadian Shared Services
Sunlife Québec
Montreal, QC
- Full-time
Reporting to the VP, Canadian Shared Services, the Program Manager acts as a strategic partner and is responsible for enabling the effective execution of strategic and operational…
Added 26 mins ago
GM
Corporate Controller
Generation Mining
Toronto, ON
- Contract
…Project near Marathon, Ontario. Reporting to the Vice-President, Finance, you will lead accounting, financial reporting and treasury, and build the finance systems that support construction…
Added 26 mins ago
TH
Retirement Consultant
TELUS Health
Vancouver, BC
- $70,000 to $100,000 CAD / year
- Full-time
Act as manager in the client accounts department
Added 26 mins ago
A
Business Process Owner & General Accounting Specialist
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
…Control sets, Internal Control over Financial Reporting (ICoFR), Group instructions and company…
Added 26 mins ago
MV
Program Manager, Accounting Operations & Reporting
Metro Vancouver
Burnaby, BC
- Full-time
Position Title: Program Manager, Accounting Operations & Reporting
Added 26 mins ago
OA
Accounting Manager
Oldcastle APG
Oakville, ON
- Full-time
The Accounting Manager reports to the Director of Finance and shares responsibility for all areas relating to financial reporting. This position includes general ledger preparation,…

BMO

Client Delivery Associate

Pickering, ON, Canada
Toronto, ON, Canada
FCP, Canada

$40,500.00 - $80,000.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Application Deadline:

11/19/2026

Address:

100 King Street West

Job Family Group:

Commercial Sales & Service

Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions.

Handles transactional requests, escalations and investigation of all types of service needs for clients.
Engages with clients to ensure immediate needs are met and assesses the effectiveness of issue resolutions.
Publishes regular and ad-hoc reports and dashboard
Demonstrates knowledge of products and services, directing clients to the most relevant resources to address their needs.
Contributes to the development of new products or services based on insights gathered from client interactions and market analysis.
Engages with clients to understand and diagnose service needs, ensuring concerns are addressed promptly and effectively.
Responds to and facilitates the resolution of client service requests.
Collects and analyzes client feedback to identify service gaps, enhance operational performance, and optimize client satisfaction.
Ensures all client interactions, documentation, and issue resolutions comply with bank policies, regulatory requirements, and internal controls.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

2 – 3 years of relevant experience in Client Relationship, Financial Services or Service Excellence in a corporate or banking environment is preferred.
Bachelor’s degree preferred; Business Administration, Finance or Marketing preferred. Any other related discipline or commensurate work experience considered.
Specialized knowledge.

Foundational level of proficiency:

Regulatory Compliance
Document Management
Problem-Solving
Collaboration

Intermediate level of proficiency:

Product Knowledge
Data Analysis Reporting
Microsoft Office
Detail-Oriented
Teamwork

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provides daily operational service support and resolves client problems while identifying enhancement opportunities. Ensures all client interactions and documentation comply with bank policies, regulatory requirements, and internal controls.

Requirements

Requires 2-3 years of relevant experience in client relationship, financial services, or service excellence. A bachelor's degree in business administration, finance, or marketing is preferred.

Skills

Client relationship
Financial services
Service excellence
Regulatory compliance
Document management
Problem-solving
Collaboration
Product knowledge
Data analysis
Reporting
Microsoft Office
Detail-oriented
Teamwork

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Client Delivery
Commercial Sales
Service Support
Operational Performance
Risk Management
Regulatory Compliance
Document Management
Problem-Solving
Data Analysis
Reporting
Microsoft Office
Banking
Financial Services
Client Feedback
Market Analysis
Risk Appetite
Business Strategy

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