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Added 13 mins ago
CM
Therapy Support Navigator
CASA Mental Health
Red Deer, AB
- Full-time
Reporting to the Clinical Manager and Program Supervisor, the Therapy Support Navigator works closely with the Mental Health Therapist in the Classrooms care team to support screening, case…
Added 13 mins ago
OT
Analyst, Business Planning, Corporate Affairs
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Analyst, Business Planning, Corporate Affairs will support Corporate Affairs by connecting finance processes, planning activities, reporting, data quality, AI-enabled process…
Added 13 mins ago
UO
E-Commerce Coordinator
University of British Columbia
Vancouver, BC · UBCV | UBC Bookstore / NCE (BOOK)
- $4,383 to $4,596 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 13 mins ago
UO
Undergraduate Programs Assistant
University of British Columbia
Kelowna, BC · UBCO | Science Building (SCI)
- $4,981 to $5,713 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 13 mins ago
T
Assistant Wealth Market Manager
TD
Concord, ON · Markham, ON
- Full-time
In partnership with the Market Manager, the Assistant Wealth Market Manager supports daily business operations across Wealth Advisory Services, Private Trust, and Wealth Insurance Services.…
Added 13 mins ago
T
Wealth Insurance Advisor
TD
Markham, ON · Toronto, ON
- Full-time
Support the underwriting and inforce service requirements resulting from their sales activity to ensure a successful client and business partner experience
Added 13 mins ago
T
Account Manager, Small Business
TD
AB
- Full-time
…success? If so, then get on board for the position of Account Manager, Small Business. In this role, you will deliver a legendary customer experience, drive profitable business growth, and…
Added 13 mins ago
T
Customer Experience Associate
TD
Red Deer, AB
- Part-time
…help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring…
Added 13 mins ago
T
Branch Manager Trainee
TD
Brampton, ON
- Full-time
Do you thrive in leading a medium-sized team to initiate great customer conversations and create a pleasant and positive customer experience? Can you provide your mentorship, subject matter…
Added 13 mins ago
T
Project Manager II, Payments
TD
Toronto, ON
- Full-time
TD Securities is proud to offer a rewarding opportunity for a Project Manager in Payment Platform spaces. The candidate will be a significant contributor to a globally diverse team which is…
Added 13 mins ago
OC
Liquor Store Associate - FT (Okanagan Lake)
Otter Co-op
West Kelowna, BC
- $18.25 to $21.15 CAD / hour
- Part-time
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.
Added 13 mins ago
T
Manager, Compliance – Model and Data Governance
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 28 mins ago
B
Portfolio Assistant, Private Wealth
BMO
Burnaby, BC · STSQ
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 28 mins ago
AC
National Sales Manager, Canada
Axis Communications
Toronto, ON · Canada - ON - Toronto
- Full-time
Professional development: access to continuous learning opportunities, training programs, and tuition reimbursement to support your career growth.
Added 28 mins ago
L
Health and Welfare Implementation Manager
LifeWorks
Toronto, ON
- Full-time
…turns client goals into working technology. As Implementation Manager, you'll lead a team of implementation consultants and analysts delivering client projects across the US and Canada,…
Added 28 mins ago
LL
Social Media Manager
LEAP Legal Software
Remote, Canada
- $85,000 to $100,000 CAD / year
- Contract
- Remote
LEAP is hiring a Social Media Manager to bring our brand, products, and services to life through compelling social storytelling that builds brand awareness, grows our audience, and drives…
Added 28 mins ago
Administration Service Specialist (6-month contract)
The Canada Life Assurance Company
Winnipeg, MB
Reporting to the Underwriting Team Manager, Group Medical Underwriting, the Administration Service Specialist is responsible for providing administrative and operational support to the…
Added 28 mins ago
P
Divisional Sales Manager- Southern Ontario
Pandora
Toronto, ON
- Full-time
At Pandora our Divisional Sales Manager (DSM) are responsible for driving revenue and sales performance of a region across all physical channels of distribution, including wholesale concept…
Added 28 mins ago
E
Cook-Part-Time (PT) Timmins
Extendicare
Timmins, ON · LTC - New Timmins (St Jean Ave.)
- Part-time
Continuous mentorship, support for life-long learning and growth opportunities
Added 28 mins ago
E
Manager Engineering Gas Pipeline
Enbridge
Toronto, ON
- Full-time
At Enbridge, we are committed to delivering safe, reliable energy while driving financial excellence and innovation. We are seeking a Manager Engineering Gas Pipeline to join our team!
Added 28 mins ago
Construction Management Team (CMT) Administrator (Mackenzie)
IREN
AB · Mackenzie
…construction management team. Reporting to the Construction Manager, you keep the site office running: daily reports, timesheets and crew rosters, camp and travel coordination for a…
Added 28 mins ago
PG
Programmatic Specialist
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
The Specialist support the Account Manager and in client activation.
Added 28 mins ago
PG
Manager, Programmatic
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
The Programmatic Account Manager is a hard-working, analytical and dynamic digital media professional with client focus in mind. You are part of the next generation of data-driven…
Added 43 mins ago
BP
Server/Supervisor
Boston Pizza
Burnaby, BC
- Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 43 mins ago
FT
Mechanic, Drayton Valley
Fountain Tire
Canada
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…

BMO

Client Delivery Associate

Pickering, ON, Canada
Toronto, ON, Canada
FCP, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Application Deadline:

11/19/2026

Address:

100 King Street West

Job Family Group:

Commercial Sales & Service

Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions.

Handles transactional requests, escalations and investigation of all types of service needs for clients.
Engages with clients to ensure immediate needs are met and assesses the effectiveness of issue resolutions.
Publishes regular and ad-hoc reports and dashboard
Demonstrates knowledge of products and services, directing clients to the most relevant resources to address their needs.
Contributes to the development of new products or services based on insights gathered from client interactions and market analysis.
Engages with clients to understand and diagnose service needs, ensuring concerns are addressed promptly and effectively.
Responds to and facilitates the resolution of client service requests.
Collects and analyzes client feedback to identify service gaps, enhance operational performance, and optimize client satisfaction.
Ensures all client interactions, documentation, and issue resolutions comply with bank policies, regulatory requirements, and internal controls.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

2 – 3 years of relevant experience in Client Relationship, Financial Services or Service Excellence in a corporate or banking environment is preferred.
Bachelor’s degree preferred; Business Administration, Finance or Marketing preferred. Any other related discipline or commensurate work experience considered.
Specialized knowledge.

Foundational level of proficiency:

Regulatory Compliance
Document Management
Problem-Solving
Collaboration

Intermediate level of proficiency:

Product Knowledge
Data Analysis Reporting
Microsoft Office
Detail-Oriented
Teamwork

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provides daily operational service support and resolves client problems while identifying enhancement opportunities. Ensures all client interactions and documentation comply with bank policies, regulatory requirements, and internal controls.

Requirements

Requires 2-3 years of relevant experience in client relationship, financial services, or service excellence. A bachelor's degree in business administration, finance, or marketing is preferred.

Skills

Client relationship
Financial services
Service excellence
Regulatory compliance
Document management
Problem-solving
Collaboration
Product knowledge
Data analysis
Reporting
Microsoft Office
Detail-oriented
Teamwork

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Client Delivery
Commercial Sales
Service Support
Operational Performance
Risk Management
Regulatory Compliance
Document Management
Problem-Solving
Data Analysis
Reporting
Microsoft Office
Banking
Financial Services
Client Feedback
Market Analysis
Risk Appetite
Business Strategy

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