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Added 4 mins ago
GT
Manager, Real Estate Operations
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…commercial real estate assets. You will lead lease compliance, property operations, operating cost and recovery-rate management, tenant project oversight, and the resolution of contractual…
Added 19 mins ago
H
Financial Reporting & Risk Manager
Halifax
Goffs, NS
- Full-time
Engagement with HRM and PVSC on property tax and assessment matters.
Added 34 mins ago
M
Coordonnateur(trice) exécutif et administratif / Executive & Administrative Coordinator
MSD
Kirkland, QC
- Full-time
Added 53 mins ago
SP
Vice President of Finance and Administration
Slemon Park Corporation
Slemon Park, PE
- Full-time
Control access to information systems and ensure effective backup processes for administrative, property management, general ledger, hotel, food and beverage, and retail point-of-sale…
Added 1 hour ago
RU
International Tax Transfer Pricing Intern - Winter 2027
RSM US LLP
Toronto, ON
- Full-time
· Evaluating intercompany transfers of tangible goods, intangible property, services, and loans and conducting financial and economic analyses of multinational and domestic corporations,…
Added 1 hour ago
E
Senior Client Portfolio Manager (FX Dealer)
Ebury
Toronto, ON
- Full-time
Added 1 hour ago
B
Client Delivery Associate
BMO
Pickering, ON · Toronto, ON · FCP
- Full-time
…sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must…
Added 1 hour ago
BA
Senior Financial Analyst
BC Assessment
Victoria, BC
- Full-time
As a Provincial Crown Corporation, our enduring purpose is to support communities through independent excellence in property assessments. Our people are the key to our success - they drive…
Added 1 hour ago
RG
Technician, Tax & Compliance
Regional Group
Ottawa, ON
- Full-time
- Temporary
…expertise in development, construction, asset management, and property operations to deliver exceptional value and experiences. Through our homebuilding division, eQ Homes, we continue to…
Added 1 hour ago
HB
Senior Business Analyst
HomeEquity Bank
Toronto, ON
- Full-time
Understanding of financial and banking concepts including mortgages, interest rates, property appraisals, credit assessment and mortgage products.
Added 1 hour ago
B
Bilingual Inbound Fraud Specialist (French and English)
BMO
NB · New Brunswick, Canada
- Full-time
Added 1 hour ago
B
Bilingual Inbound Fraud Specialist (French and English)
BMO
NS · Nova Scotia, Canada
- Full-time
Added 2 hours ago
NF
Senior Analyst, Strategy & Corporate Development (18-Month Contract)
Northbridge Financial
Toronto, ON
- Full-time
- Other
…have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go…
Added 2 hours ago
CH
Transaction Management Coordinator
CBRE HV
Toronto, ON
- Full-time
Maintain property signs inventory. Complete signage purchase orders, and marketing budget forms.
Added 2 hours ago
SS
Subrogation Examiner - Hybrid - Anywhere in Canada
SCM Services d’assurances
Toronto, ON
- Full-time
Examine moderate to intermediate complex property claims
Added 2 hours ago
BC
Vice President, ETF Algo Engineer
BMO Capital Markets
Toronto, ON
- Full-time
Added 2 hours ago
A
Revenue Manager
Andaz
Ottawa, ON
- Full-time
Familiarity with property and revenue systems such as Opera Cloud, IDeaS G3 RMS, Reserve, and SynXis CRS preferred.
Added 2 hours ago
B
Product Manager, Savings - Everyday Banking Products
BMO
Toronto, ON · BMOPLACE
- Full-time
Added 2 hours ago
B
Senior Analyst, Campaign Delivery
BMO
Toronto, ON · BMOPLACE
- Full-time
Added 2 hours ago
M
Front Office Supervisor
Marriott
Saskatoon, SK
- Full-time
…cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have…
Added 2 hours ago
J
Property Administrator
JLL
Toronto, ON
- Full-time
The Property Administrator is responsible for providing assistance to the Property Manager in conducting his/her mandated duties in support of the tenant relation and property management…
Added 2 hours ago
Senior Manager, Real Estate Strategy & Planning
Hydro One Networks Inc
Markham, ON
…One's leasing program, and ensuring effective administration of property tax and land rights obligations. Working at the intersection of strategy, finance, and real estate, this role…
Added 3 hours ago
CH
Trnctn Mgmt Coordinator
CBRE HV
Toronto, ON
- Full-time
…listing renewal information to sales professionals. * Maintain property signs inventory. Complete signage purchase orders, and marketing budget forms. * Assist with managing the trust…
Added 3 hours ago
E
Comptable Contrôleur
Exceleris
Mont-Tremblant, QC
- Full-time
Advise senior management and work closely with property owners, condominium boards and operational teams.
Added 3 hours ago
E
Contrôleur financier / Contrôleuse financière
Exceleris
Brossard, QC
- Full-time

BMO

Client Delivery Associate

Pickering, ON, Canada
Toronto, ON, Canada
FCP, Canada

$40,500.00 - $80,000.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Application Deadline:

11/19/2026

Address:

100 King Street West

Job Family Group:

Commercial Sales & Service

Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions.

Handles transactional requests, escalations and investigation of all types of service needs for clients.
Engages with clients to ensure immediate needs are met and assesses the effectiveness of issue resolutions.
Publishes regular and ad-hoc reports and dashboard
Demonstrates knowledge of products and services, directing clients to the most relevant resources to address their needs.
Contributes to the development of new products or services based on insights gathered from client interactions and market analysis.
Engages with clients to understand and diagnose service needs, ensuring concerns are addressed promptly and effectively.
Responds to and facilitates the resolution of client service requests.
Collects and analyzes client feedback to identify service gaps, enhance operational performance, and optimize client satisfaction.
Ensures all client interactions, documentation, and issue resolutions comply with bank policies, regulatory requirements, and internal controls.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

2 – 3 years of relevant experience in Client Relationship, Financial Services or Service Excellence in a corporate or banking environment is preferred.
Bachelor’s degree preferred; Business Administration, Finance or Marketing preferred. Any other related discipline or commensurate work experience considered.
Specialized knowledge.

Foundational level of proficiency:

Regulatory Compliance
Document Management
Problem-Solving
Collaboration

Intermediate level of proficiency:

Product Knowledge
Data Analysis Reporting
Microsoft Office
Detail-Oriented
Teamwork

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provides daily operational service support and resolves client problems while identifying enhancement opportunities. Ensures all client interactions and documentation comply with bank policies, regulatory requirements, and internal controls.

Requirements

Requires 2-3 years of relevant experience in client relationship, financial services, or service excellence. A bachelor's degree in business administration, finance, or marketing is preferred.

Skills

Client relationship
Financial services
Service excellence
Regulatory compliance
Document management
Problem-solving
Collaboration
Product knowledge
Data analysis
Reporting
Microsoft Office
Detail-oriented
Teamwork

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Client Delivery
Commercial Sales
Service Support
Operational Performance
Risk Management
Regulatory Compliance
Document Management
Problem-Solving
Data Analysis
Reporting
Microsoft Office
Banking
Financial Services
Client Feedback
Market Analysis
Risk Appetite
Business Strategy

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