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Added 8 mins ago
TL
Service Writer
TruckPro, LLC
Ayr, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be…
Added 8 mins ago
Part time pharmacy assistant
Walmart Canada
Calgary, AB
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 24 mins ago
UO
Clinical Research Coordinator
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital (BCCH)
- $4,845.17 to $5,713.66 CAD / month
- Full-time
…Children’s Hospital as well as the GI Research Institute, nurses, administrative staff, psychologists, dietitians, and the Director of Operations as well as IBD patients. Additionally, the…
Added 38 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
AB · Edmonton, AB
- Contract
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 38 mins ago
WC
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Walmart Canada
St. Catharines, ON
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 38 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Westbank, BC
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 39 mins ago
T
Customer Experience Associate
TD
Vernon, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 39 mins ago
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Customer Experience Associate
TD
Port Coquitlam, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 39 mins ago
HR
Associate, Order Fulfillment
Holt Renfrew
Mississauga, ON
- Full-time
The Associate, Order Fulfillment defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners by providing timely and…
Added 39 mins ago
G
Administrative Associate
Guillevin
Whitehorse, YT
- Full-time
Work experience in administrative support and customer service.
Added 39 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · North York Thrift Store
- Part-time
Added 1 hour ago
GL
Stores Associate
Georgia-Pacific LLC
Englehart, ON
- Full-time
Stores Associate - Temporary Contract Position - Englehart OSB
Added 1 hour ago
MH
Guest Services Associate
MasterBUILT Hotels Ltd.
ON · Kanata, Ontario
- Full-time
The Guest Services Associate will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. They must be committed to the achievement of…
Added 1 hour ago
MH
Housekeeping Associate
MasterBUILT Hotels Ltd.
Weyburn No. 67, SK · Weyburn, Saskatchewan
- Full-time
Reporting to the Housekeeping Supervisor or their designate, the Housekeeping Associate will be responsible for the professional cleaning of all assigned guest rooms to achieve the standard…
Added 1 hour ago
CO
Associate City Solicitor
City of Kitchener
Kitchener, ON
- Temporary
Provide backup assistance if needed with Prosecutions and Administrative Monetary Penalty System Settlement Hearings and Screenings
Added 1 hour ago
CG
Business Development Associate Role
Combina Global Inc.
Calgary, AB
- Full-time
The Business Development Associate plays a critical role in supporting revenue growth, client engagement, marketing execution, and strategic business development initiatives within the…
Added 1 hour ago
HH
Medical Office Assistant
Harrison Healthcare
Vancouver, BC
- $25 to $29 CAD / hour
- Full-time
…doors, sends an email, or picks up the phone. Reporting to the Associate Director of Clinical Operations, you serve as the first point of contact for appointment booking, questions, and…
Added 1 hour ago
CS
Service Desk Technician - Casual Part Time
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AB · CALGARY, AB
- Part-time
Execute additional technical tasks, initiatives and administrative duties as required to support the overall efficiency of the IT department and the end-user experience
Added 1 hour ago
HW & SW Applications Admin 1
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Toronto, ON
Hands-on Toolchain Maintenance: Provide direct administrative and technical troubleshooting support for specialized hardware engineering environments, ensuring high availability for the…
Added 1 hour ago
RB
Associate, Operations - DS Cash Control
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Toronto, ON
- Full-time
Added 2 hours ago
FR
Security Concierge
FirstService Residential Canada
Markham, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 2 hours ago
C
HW & SW Applications Admin 1
Celestica
Toronto, ON
- Full-time
Hands-on Toolchain Maintenance: Provide direct administrative and technical troubleshooting support for specialized hardware engineering environments, ensuring high availability for the…
Added 2 hours ago
PB
Sr. Customs Rater
PSA BDP
Calgary, AB
- Full-time
Propose process optimizations that can streamline customs procedures, reduce clearance times, and minimize administrative burden.
Added 2 hours ago
PB
Customs Rater
PSA BDP
Calgary, AB
- Full-time
Propose process optimizations that can streamline customs procedures, reduce clearance times, and minimize administrative burden.
Added 2 hours ago
PB
Sr. Customs Rater
PSA BDP
Toronto, ON · Etobicoke, ON
- Full-time
Propose process optimizations that can streamline customs procedures, reduce clearance times, and minimize administrative burden.

BMO

Client Service Associate

Vancouver, BC, Canada
FBT, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 17, 2026
Experience: Typically between 3 – 5 years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/16/2026

Address:

595 Burrard Street

Job Family Group:

Wealth Sales & Service

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation. A client-focused role, committed to managing and growing client relationships through the delivery of service and advice.

Books meetings with new prospects and prepares introductory package for the prospect/referral.
Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
Schedules and helps prepare client portfolio reviews for the Investment Advisors including setting up client calls, scheduling meetings, preparing reviews and provides updates to IA.
Follows up on client inquiries, account maintenance, new accounts set-up, transfers and remitting funds from registered and non-registered accounts upon client’s request.
Resolves client complaints in a timely and effective manner; escalates as required.
Accepts and executes client initiated trades over the phone or in person and provides stock information as requested.
Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
Maintains and organizes client database and client files.
Monitors incoming and outgoing assets and notifies IA of required actions to rebalance portfolios.
Administers and processes documentation related to client files and regulatory requirements.
Monitors redocumentation of client accounts on regular cycle to ensure client information and documentation is up-to-date.
Ensures transactions and tasks are appropriately assigned to team members and completed.
Mentors and coaches new or junior members to the team and branch.
Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience resulting in retaining long- term client relationships and delivers an exceptional client experience.
Assists with managing a portfolio of clients to retain and grow relationships.
Support IA’s in individual client investment needs to provide professional, customized investment-related advise, sales and services.
Works collaboratively within the market, BMO partners and the community to build relationships and deliver the desired customer experience.
Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
Maintains the confidentiality of client and Bank information.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 – 5 years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.
Advanced knowledge of investment process and procedures.
Advanced knowledge of administrative process and procedures as contained in Sales Administration Manual.
Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advising IA(s).
Knowledge of compliance practices and regulations.
Knowledge of Insurance and group products is an asset
Knowledge of Trust and Estate services is an asset
Knowledge of Financial/Retirement planning.
Knowledge of trade processing rules.
Must meet the licensing and certification requirements for the branch / jurisdiction where the mandate is being fulfilled.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.
The range below reflects the BMO enterprise range. The expected pay range for this position is: $40,000 - $42,400 This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to 1.5X

Salary:

$38,000.00 - $72,000.00

Pay Type:

Salaried & Commission

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Supports Investment Advisors with daily administration, client service, and portfolio management tasks to ensure business objectives are met. Manages client relationships, processes trades, handles account inquiries, and ensures compliance with regulatory and bank policies.

Requirements

Requires 3 to 5 years of relevant experience and advanced knowledge of investment processes, administrative procedures, and compliance regulations. Candidates must possess strong communication, organizational, and analytical skills, along with necessary industry licensing.

Skills

Client service
Investment administration
Portfolio management support
Regulatory compliance
Trade processing
Account maintenance
Financial planning
Relationship management
Marketing coordination
Data management
Problem solving
Communication skills
Team leadership
Technology support
Risk management

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Investment Advisor
Wealth Management
Client Service Associate
Portfolio Reviews
Trade Execution
Compliance
Risk Management Framework
Sales Administration
Financial Planning
Retirement Planning
Asset Rebalancing
Regulatory Requirements
Client Database
Marketing Initiatives
Branch Operations
Investment Process
Insurance Products
Trust Services
Estate Services
Money Movement

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