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Added 7 mins ago
UH
Registered Nurse - Malignant Hematology Day Unit
University Health Network
Toronto, ON
- Contract
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 7 mins ago
UH
Senior Project Coordinator - FM-PRO Redevelopment Projects
University Health Network
Toronto, ON
- Part-time
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 22 mins ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 22 mins ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract
CBC/Radio-Canada
Toronto, ON
- Full-time
CBC GEM is looking for an Administrative Specialist (one-year contract) to join our CBC GEM Merchandising team.
Added 22 mins ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract (Open)
CBC/Radio-Canada
Toronto, ON
- Full-time
CBC GEM is looking for an Administrative Specialist (one-year contract) to join our CBC GEM Merchandising team.
Added 23 mins ago
SC
Funeral Director
Service Corporation International
Wolseley, SK
- Full-time
Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for…
Added 38 mins ago
M
Client Success Associate (Bilingual, French/English)
Maple
Toronto, ON
- Full-time
…tracking timelines, and navigating the variables that shape contract outcomes - contribute to partner expansions, and proactively surface insights that improve program delivery. You'll…
Added 38 mins ago
M
Operations Supervisor (12 month Contract)
McKesson
Edmonton, AB
- Full-time
This is a contract position for 1 year with the possibility of extension.
Added 52 mins ago
L
Future Opportunity - Senior Project Manager, Major Projects
Ledcor
Toronto, ON · Etobicoke, ON
- Full-time
We are seeking a Senior Project Manager to oversee Complex Institutional Projects to lead the pursuit and delivery of major capital programs across Ontario. This role is ideal for an…
Added 53 mins ago
A
Condominium Manager Residential Portfolio GTA West
Associa
Remote, Canada
- Remote
We are currently seeking a portfolio manager for the West GTA
Added 1 hour ago
Electromechanical Operations Manager
Pomerleau
Quebec, QC
As a Mechanical and Electrical Manager working in the Building and Operations team at Pomerleau Construction, you manage several activities and deadlines to gain a clearer picture of…
Added 1 hour ago
Pre-Construction Project Manager
Pomerleau
Vancouver, BC
As a Bid Manager / Pre-Construction Project Manager, working in the Alternative Projects Center of Expertise (APEX) team at Pomerleau Construction, you will be responsible for leading…
Added 1 hour ago
Preconstruction Manager, Institutional Buildings / Estimator
Pomerleau
Vancouver, BC
Preconstruction is where projects are envisioned, planned, and positioned for success. As a Preconstruction Manager, you will lead the entire preconstruction phase for complex institutional…
Added 1 hour ago
Senior Pre-Construction Project Manager
Pomerleau
Vancouver, BC
As a Senior Bid Manager / Senior Pre-Construction Project Manager, working in the Alternative Projects Center of Expertise (APEX) team at Pomerleau Construction, you will be responsible for…
Added 1 hour ago
M
Manager, Facilities Management - Multi-Residential
Morguard
Mississauga, ON
- Full-time
The Manager, Facilities Management is accountable to the Assistant Vice President, National Programs for providing strategic leadership and oversight of Facilities Management practices…
Added 1 hour ago
PB
Senior Construction Project Manager - ICI Projects
Pearl Builders
Brampton, ON
- $80,000 to $120,000 CAD / year
- Full-time
The Senior Construction Project Manager will act as the Company's primary owner-side representative for a major industrial construction project in Brampton. A third-party builder/general…
Added 1 hour ago
CT
NEOMA Facilitator & Housing Support Worker
Closer to Home Community Services
Calgary, AB
- $24.66 CAD / hour
About the Position: In this 6-month temporary contract position, the NEOMA Facilitator & Housing Support Worker will support families residing at the NEOMA building by fostering housing…
Added 1 hour ago
SI
Human Resources Assistant
Skyjack Inc.
Guelph, ON
- Full-time
Reporting to the HR Manager you will assist the facility HR team in an entry level position supporting all areas of Human Resources including employee relations, staffing, recruitment,…
Added 1 hour ago
HL
Accounts Payable & Payroll Associate
Holloway Lodging Corporation
Halifax, NS
- Contract
…processing of biweekly payroll, full-cycle accounts payable, and general accounting activities for Holloway Lodging Corporation and its properties. The position supports payroll and…
Added 1 hour ago
EC
Mental Health Specialist I
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
- Full-time
Meets regularly with the manager-appointed contract clinical supervisor to participate in supervision activities and review the supervision plan (provisional psychologists only)
Added 2 hours ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract
CBC/Radio-Canada
Toronto, ON
- Full-time
Administrative Specialist, CBC Gem (English Services) 1-Year Contract
Added 2 hours ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract
CBC/Radio-Canada
Toronto, ON
- Full-time
Administrative Specialist, CBC Gem (English Services) 1-Year Contract
Added 2 hours ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract (Open)
CBC/Radio-Canada
Toronto, ON
- Full-time
Administrative Specialist, CBC Gem (English Services) 1-Year Contract (Open)
Added 2 hours ago
CG
Project Manager - CANA Construction Co Ltd.
CANA Group of Companies
Calgary, AB
- Full-time
Are you an experienced Project Manager with 5 to 30 years of project experience, in a general contractor role, looking to join an established company where processes and protocols are in…
Added 2 hours ago
SI
Director of Strategic Partnerships
Strategy Institute
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Open doors and create conversations at the CMO, VP and General Manager level.

BMO

Client Service Associate

Vancouver, BC, Canada
FBT, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 17, 2026
Experience: Typically between 3 – 5 years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/16/2026

Address:

595 Burrard Street

Job Family Group:

Wealth Sales & Service

Mandarin Required for Role.

About BMO Nesbitt Burns & BMO Private Wealth

BMO Nesbitt Burns has been a cornerstone of Canada’s investment industry for more than a century, with roots dating back to 1912. Known for trusted advice, strong client relationships, and disciplined investment expertise, our teams combine deep market knowledge with the strength and stability of BMO Financial Group. As part of BMO Private Wealth, BMO Nesbitt Burns professionals operate within a collaborative, team based wealth management model spanning Investment Management, Private Banking, Wealth Planning, and Trust & Estate. This integrated approach enables a more personalized client experience while giving team members exposure to a broad range of expertise, capabilities, and career paths. We foster a culture of collaboration, professionalism, and continuous growth - where individuals are supported to develop both personally and professionally while delivering exceptional outcomes for clients.

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation. A client-focused role, committed to managing and growing client relationships through the delivery of service and advice.

Books meetings with new prospects and prepares introductory package for the prospect/referral.
Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
Schedules and helps prepare client portfolio reviews for the Investment Advisors including setting up client calls, scheduling meetings, preparing reviews and provides updates to IA.
Follows up on client inquiries, account maintenance, new accounts set-up, transfers and remitting funds from registered and non-registered accounts upon client’s request.
Resolves client complaints in a timely and effective manner; escalates as required.
Accepts and executes client initiated trades over the phone or in person and provides stock information as requested.
Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
Maintains and organizes client database and client files.
Monitors incoming and outgoing assets and notifies IA of required actions to rebalance portfolios.
Administers and processes documentation related to client files and regulatory requirements.
Monitors redocumentation of client accounts on regular cycle to ensure client information and documentation is up-to-date.
Ensures transactions and tasks are appropriately assigned to team members and completed.
Mentors and coaches new or junior members to the team and branch.
Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience resulting in retaining long- term client relationships and delivers an exceptional client experience.
Assists with managing a portfolio of clients to retain and grow relationships.
Support IA’s in individual client investment needs to provide professional, customized investment-related advise, sales and services.
Works collaboratively within the market, BMO partners and the community to build relationships and deliver the desired customer experience.
Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
Maintains the confidentiality of client and Bank information.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 – 5 years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.
Advanced knowledge of investment process and procedures.
Advanced knowledge of administrative process and procedures as contained in Sales Administration Manual.
Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advising IA(s).
Knowledge of compliance practices and regulations.
Knowledge of Insurance and group products is an asset
Knowledge of Trust and Estate services is an asset
Knowledge of Financial/Retirement planning.
Knowledge of trade processing rules.
Must meet the licensing and certification requirements for the branch / jurisdiction where the mandate is being fulfilled.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.
The range below reflects the BMO enterprise range. The expected pay range for this position is: $40,000 - $42,400.This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to 1.5X

Salary:

$38,000.00 - $72,000.00

Pay Type:

Salaried & Commission

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The associate supports Investment Advisors with daily administration, client service, and account maintenance to ensure business objectives are met. They also manage client relationships, execute trades, and ensure all activities comply with regulatory and bank policies.

Requirements

Candidates typically need 3 to 5 years of relevant experience and advanced knowledge of investment processes and administrative procedures. Proficiency in Mandarin is required, along with strong communication, organizational, and problem-solving skills.

Skills

Client service
Investment administration
Trade execution
Portfolio monitoring
Regulatory compliance
Relationship management
Financial planning
Mandarin language
Database management
Reporting
Problem solving
Communication
Team collaboration
Technology support
Risk management

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Wealth management
Investment advisors
Client service associate
BMO Nesbitt Burns
Portfolio reviews
Account maintenance
Trade processing
Regulatory requirements
Risk management framework
Mandarin
Financial planning
Retirement planning
Insurance products
Trust and estate services
Sales administration manual
Client database
Asset rebalancing
Compliance
Investment industry
Private wealth

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