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Added 8 mins ago
RB
Senior Manager, Special Loans
Royal Bank of Canada
Toronto, ON
- Full-time
…maintaining a consistent focus on retaining long-term RBC Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to…
Added 22 mins ago
NL
Commis comptable (comptes payables) - Accounting Clerk (accounts payable)
Neopharm Labs
Blainville, QC
- Part-time
Added 22 mins ago
EI
Office Manager
EBC Inc.
Mississauga, ON
- Full-time
We are looking for an Office Manager who shares that philosophy and wants to play a central role in creating an exceptional workplace experience for our employees, clients, partners, and…
Added 22 mins ago
D
Chef gestionnaire / Chef manager
Dexterra
Montreal, QC
- Contract
…ont commencé indépendamment et forment maintenant Dexterra Group se consacrent à servir les clients nord-américains pour créer et gérer des environnements qui jouent un rôle vital dans…
Added 22 mins ago
N
Director of AI Delivery
nesto
Toronto, ON
- Full-time
As Canada's pioneer in online mortgage lending, nesto is transforming the way Canadians finance their homes. Our mission is to offer a positive, empowering, and transparent property…
Added 22 mins ago
N
Director of AI Delivery
nesto
Montreal, QC
- Full-time
As Canada's pioneer in online mortgage lending, nesto is transforming the way Canadians finance their homes. Our mission is to offer a positive, empowering, and transparent property…
Added 23 mins ago
K
Senior Manager, Private Enterprise (24 months contract)
KPMG
Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Perth, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Swift Current, SK · Edmonton, Alberta · Langley, British Columbia · Kanata, Ontario
- Temporary
Support the DPP Audit & Assurance group with Private Enterprise core methodology matters including:
Added 37 mins ago
Manager, Talent Acquisition
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Interested in joining one of Canada's top-performing asset managers? We are looking for a Manager, Talent Acquisition to join our growing Talent Acquisition team for an existing vacancy.…
Added 52 mins ago
EI
Intermediate Claims Adjuster, Accident Benefits (AB)
Echelon Insurance
AB · Alberta, Canada
- Full-time
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
Added 52 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 52 mins ago
FH
Emergency Psychiatric Liaison Nurse (EPLN)
Fraser Health Authority
Abbotsford, BC
- $41.42 to $59.52 CAD / hour
- Full-time
Performs psychosocial assessments and collects collateral related to patients' primary support group, social environment, occupation, education, housing, finance, health service access, and…
Added 52 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…above market retirement savings plan and market competitive group…
Added 52 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 52 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…above market retirement savings plan and market competitive group…
Added 52 mins ago
Vice-President & Chief Commercial Officer, ClaimSecure
The Canada Life Assurance Company
Toronto, ON
ClaimSecure, a wholly owned subsidiary of Canada Life, is a leading third-party payer and pharmacy benefits manager in the group insurance industry, supporting thousands of benefit plan…
Added 1 hour ago
WF
Divisional Controller
West Fraser
Manning, AB
- Full-time
Actively participates in finance group projects, assuming the role of project leader at the mill, in particular purchasing and accounts payable process automation initiatives, expense…
Added 1 hour ago
AC
Senior Manager Global Internal Audit and Internal Controls
Alimentation Couche-Tard
Laval, QC
- Internship
Partner with Finance, Legal, IT, and operations to strengthen the control environment and support effective risk management.
Added 1 hour ago
A
Business Analytics Specialist, Temporary
Aviso
Toronto, ON
- Temporary
Added 1 hour ago
DA
BUSINESS MANAGER
Drive Auto Group
Whitby, ON
- Full-time
Drive Autogroup is seeking a motivated and experienced Finance and Insurance (F&I) Manager to join our team. The F&I Manager plays a crucial role in the dealership, overseeing the finance…
Added 1 hour ago
C
Facilities Manager
CBRE
Vancouver, BC
- Full-time
…experience. The salary range being offered for this facilities Manager position is between $78,000 annually and $85,000 annually. The compensation that is provided to a successful candidate…
Added 1 hour ago
FR
Director of Property Management
Foresight Recruitment Group
Calgary, AB
- $145,000 to $165,000 CAD / year
- Full-time
…within commercial real estate (retail or office), as a Property Manager/General Manager/Director, ideally with 5 years in a senior leadership role. You will be comfortable with leading a…
Added 1 hour ago
MC
EMS Engineer
MatchBox Consulting Group
Calgary, AB
- Full-time
MatchBox Consulting Group is currently seeking an EMS Engineer for a permanent role with a client of ours located in Calgary.
Added 1 hour ago
M
Manager, Property Tax Services / Directeur(trice), Fiscalité foncière
MNP
Winnipeg, MB
- Full-time
Make an impact with our Property Tax Services team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As…
Added 1 hour ago
B
Communications Coordinator
BMO
Toronto, ON · FCP
- Full-time
Works collaboratively with business/group and stakeholders to assess communications needs, recommend communications plans & solutions, secure necessary approvals, and create/deliver…
Added 1 hour ago
B
Head, CBB Lending & Segment Operations
BMO
Toronto, ON · BMOPLACE
- Full-time
· In-depth knowledge of Bank products, Bank organization, and banking group inter-relationships

BMO

CSR

Surrey, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

11/12/2026

Address:

7488 King George Hwy, #110,160

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support branch operations, manage cash transactions, and collaborate with team members to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash handling
Problem solving
Interpersonal skills
Communication
Digital literacy
Risk management
Compliance
Relationship building
Teamwork
Organization
Needs-based selling
Operational support

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Services
Sales
Cash Management
Compliance
Risk Management
Digital Banking
Referrals
Operations
Inventory Management
Transaction Processing
Banking Products
Credit Cards
Regulatory Requirements
Money Laundering Prevention
Relationship Management
Problem Solving
Team Collaboration
Professional Presence

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