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Gestionnaire, Ingénierie du Hub de données et Produits de données/Manager, Data Hub Eng & Data Products
McKesson
Montreal, QC
- Full-time
Added 6 mins ago
TS
Counsellor - Men's Addiction Treatment
The Salvation Army Canada and Bermuda Territory
Vancouver, BC
- Full-time
Under the direction of the Treatment Program Assistant Manager – Men’s Treatment, the Addiction Counsellor is responsible for the following areas: counselling, clientele relations,…
Added 6 mins ago
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Personal Banker
BMO
Toronto, ON
- Full-time
…business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and…
Added 6 mins ago
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Manager, Dynamics 365 F&O Consulting
BDO
Vancouver, BC · Hamilton, ON · Ottawa, ON · Toronto, ON
- Full-time
BDO Canada is seeking a Manager, Dynamics 365 F&O Consulting to join our fast-paced and growing Dynamics 365 F&O consulting practice, with the ability to work from anywhere in Canada. This…
Added 6 mins ago
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Supervisor, Mountain Adventures - Winter - Full-Time
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Full-time
…experience. They will work in cooperation with the Assistant Manager to ensure that the training content and standard operating procedure are both manageable for staff and are in accordance…
Added 6 mins ago
SI
Pricing Analyst
Staples Inc.
Richmond Hill, ON
- Full-time
Find more efficient methods of pricing and work with the manager to assess feasibility of solution;
Added 6 mins ago
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Business Manager, Retail Products
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Business Manager, Retail Products is a high-impact individual contributor responsible for driving operational excellence, enabling disciplined execution, and ensuring organizational…
Added 6 mins ago
SC
Investment Attraction Manager
Strathcona County
Sherwood Park, AB
- Full-time
Strathcona County is seeking a Manager, Investment Attraction to lead the development and implementation of strategies that attract new commercial, industrial and greenfield investment.…
Added 20 mins ago
HG
Manager Guest Services
Hilton Grand Vacations
ON · ON, Canada
- Full-time
The Guest Services Manager is expected to provide the highest level of Member and Guest service at every point of contact through the use of communications, organizational and interpersonal…
Added 20 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Corner Brook, NL
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 20 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 20 mins ago
SG
Sales Manager - Montreal, Quebec - Legacy Division (Full Time)
Southern Glazer’s Wine and Spirits, LLC
Montreal, QC
- Full-time
The Sales Manager will be responsible for managing regional execution of our Campari group of brands referred to as our Legacy division (Aperol, Campari, Espolon, Appleton Estate, Grand…
Added 20 mins ago
Beauty Artist- MAC FT/PT
Avolta
Mississauga, ON
Communicates Customer and product feedback/issues to Manager.
Added 20 mins ago
Strategic Coordinator, Communications & Business Intelligence
City of Edmonton
AB
Reporting directly to the Branch Manager, Communications and Business Intelligence, the Strategic Coordinator plays a vital role in strategy development, issues management, and the…
Added 20 mins ago
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Trade Desk Support Analyst, Summer 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
…business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and…
Added 21 mins ago
OF
Kitchen Staff
Opaa! Food Management
Ottawa, ON
- Internship
Opaa! Food Management, Inc. operates across 10 states. Our pay rates vary depending on state and position. Please apply, and a Hiring Manager will discuss pay with you in more detail.
Added 21 mins ago
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Provincial Overdose Mobile Response Team, Crisis Intervention Specialist, HEMBC
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to the Program Manager, Provincial Overdose Mobile Response Team (MRT), the MRT Crisis Intervention Specialist provides training, education and crisis response to first…
Added 35 mins ago
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Youth Care Worker - Prince Albert, SK
Ranch Ehrlo Society
Prince Albert, SK
- Part-time
Guide and support new employees, practicum students, and volunteers, as directed by the unit manager.
Added 35 mins ago
AR
Community Business Manager
Atria Retirement Canada - View at Lethbridge
Lethbridge, AB · AB-Lethbridge
- Full-time
…and on-boarding requirements. This individual also serves as ‘manager on duty’ on an as-needed basis and in the absence of the Executive Director and Hospitality…
Added 35 mins ago
Bilingual Senior Specialist, Software Engineering (Environment Management - DEVOPS)
CMHC - SCHL
Ottawa, ON · Montreal, QC
…CMHC’s cloud environments reporting to the platform engineering manager. Working with platform, security, and application teams, you’ll build automation that allows environment provision,…
Added 35 mins ago
SD
26-27SY Teacher, Full-time-School Counselor K-6
School District of Philadelphia
Hamilton, ON
- Full-time
Submits all matching funds documents regarding career and counseling activities to the program manager.
Added 35 mins ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
North Vancouver, BC
- $25.82 CAD / hour
- Other
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 35 mins ago
VC
Scheduler, Home Support Service
Vancouver Coastal Health
Vancouver, BC
- $30.61 to $32.39 CAD / hour
- Full-time
Reporting to the Home Support Services Manager or Coordinator, the Scheduler coordinates and schedules Community Health Workers (Home Support Workers) in accordance with established…
Added 35 mins ago
VC
Scheduler, Home Support Service
Vancouver Coastal Health
Vancouver, BC
- $30.61 to $32.39 CAD / hour
- Temporary
Reporting to the Home Support Services Manager or Coordinator, the Scheduler coordinates and schedules Community Health Workers (Home Support Workers) in accordance with established…
Added 35 mins ago
RB
Portfolio Management Assistant
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
…responsible for assisting the Investment Counsellor/Portfolio Manager to track/write new and updated Investment Policy Statements for clients and record/arrange/prepare for client wealth…

BMO

CSR

Surrey, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

11/12/2026

Address:

7488 King George Hwy, #110,160

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support branch operations, manage cash transactions, and collaborate with team members to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash handling
Problem solving
Interpersonal skills
Communication
Digital literacy
Risk management
Compliance
Relationship building
Teamwork
Organization
Needs-based selling
Operational support

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Services
Sales
Cash Management
Compliance
Risk Management
Digital Banking
Referrals
Operations
Inventory Management
Transaction Processing
Banking Products
Credit Cards
Regulatory Requirements
Money Laundering Prevention
Relationship Management
Problem Solving
Team Collaboration
Professional Presence

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