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Added 45 mins ago
Member Experience Representative (Temporary up to 12 months) - Repost
FirstOntario Credit Union
Hamilton, ON
Contract
…objectives relating to business development as set forth by the Branch Manager at multiple…
Added 1 hour ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer service Branch Manager…
Added 2 hours ago
Deposit Service Representivie
Lake View Credit Union
Dawson Creek, BC
Up to $27.98 CAD / hour
Temporary
Sales and Service focus with an aptitude for business development and relationship building
Added 3 hours ago
Commercial Account Manager
Creston & District Credit Union
Creston, BC
Full-time
…independent Credit Union, and we serve the Creston community from one branch. With over 4,500 members, Creston & District Credit Union is committed to the well-being of the community it…
Added 3 hours ago
Outside Sales Representative
Cross Country Canada Supplies & Rentals
Grande Prairie, AB
Full-time
We are currently seeking a motivated Outside Sales Representative to join our team at our Grande Prairie, Alberta branch. Candidates must be local to the Grande Prairie and surrounding…
Added 4 hours ago
Timber-Tech Truss LP. - Assistant General Manager
UpSourced HR
Lethbridge, AB
Full-time
The Assistant General Manager (AGM) is responsible for leading Timber-Tech Truss's Lethbridge branch toward recovery, growth, and long-term success. Reporting to the General Manager, this…
Added 4 hours ago
Timber-Tech Truss LP. - Assistant General Manager
UpSourced HR
AB · Lethbridge, Alberta
Full-time
The Assistant General Manager (AGM) is responsible for leading Timber-Tech Truss's Lethbridge branch toward recovery, growth, and long-term success. Reporting to the General Manager, this…
Added 5 hours ago
Management Trainee
Enterprise
Timmins, ON
Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 5 hours ago
Management Trainee
Enterprise
Pembroke, ON
Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 5 hours ago
Area Manager
Air Liquide Healthcare
Ajax, ON
Full-time
The Area Manager will lead the business development and operations in their area pertaining to the Home Healthcare business including, but not limited to, respiratory and sleep apnea…
Added 5 hours ago
Senior Personal Banker Trainee - Investing | Dorval
TD
Montreal, QC
Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 5 hours ago
Prospr Advisor
Sun Life Québec
Montreal, QC
Full-time
Work closely with Branch Manager and support teams to stay current on product and regulatory updates
Added 6 hours ago
Industrial Janitor / Custodian
WGI Group
Saint-Clet, QC
Full-time
Reporting to the Branch Manager, or designate the Industrial Janitor/ Custodian is responsible for keeping the office, shop and equipment in clean and orderly condition. This includes heavy…
Added 6 hours ago
Business Development Manager
ATCO Group
La Prairie, QC
Full-time
The Business Development Manager is responsible for the pursuit of modular construction projects, reporting to the General Manager- Quebec & Ottawa. The role is best aligned for someone…
Added 7 hours ago
Branch Manager
RBC
Chandler, QC
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 7 hours ago
Client Advisor
RBC
White River, ON
Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 7 hours ago
Assistant Branch Manager
RBC
Rouyn-Noranda, QC
Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 7 hours ago
Warehouse Associate
Sonepar
Regina, SK
Continuously updating Branch Manager of customer interests and issues.
Added 7 hours ago
Insurance Services Manager
Coastal Community
Mcbride, BC
Full-time
…Coastal Community Credit, is looking for an Insurance Services…
Added 7 hours ago
Branch Manager
Nutrien
Glenboro, MB
Full-time
Develop, implement and manage the Branch business plan and operating budget, including operating, financial and sales targets
Added 8 hours ago
General Manager ( Temporary 12-18 Month Contract - Maternity Leave)
Avolta
Calgary, AB
The purpose of the General Manager I (GM) position is to manage a QSR restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with Sales of generally…
Added 8 hours ago
customer Experience Associate
TD
Sherwood Park, AB
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 8 hours ago
Banking Advisor
National Bank of Canada
Sainte-Agathe-des-Monts, QC
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 8 hours ago
Sales Representative - Coatings
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Rocky View No 44, AB · Rocky View County, AB
Full-time
We are seeking a driven and results-oriented Sales Representative to join our team at the Calgary, AB branch. This permanent full-time position will work out of the Calgary office and…
Added 8 hours ago
Copy #2 of Sales Representative - Industrial
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Rocky View No 44, AB · Rocky View County, AB
Full-time
We are seeking a driven and results-oriented Sales Representative to join our team at the Calgary, AB branch. This permanent full-time position will work out of the Calgary office and…

BMO

Customer Service Representative

Invermere, BC, Canada

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

Application Deadline:

10/18/2026

Address:

1241 7th Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing guidance on banking solutions. They also manage operational activities, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills and a high level of comfort with digital tools and applications.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Compliance
Banking operations
Referral management
Relationship building

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Banking
Financial Solutions
Cash Reconciliation
Risk Management
Compliance
Digital Banking
Sales
Referrals
Inventory Management
Operational Support
Banking Products
Credit Cards
Money Laundering Reporting
Regulatory Requirements
Relationship Management
Problem Solving
Communication Skills
Team Collaboration
Professional Presence

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