Customer service representative jobs in Terrebonne, QC and nearby

Within 25 km

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Added 1 month ago
QM
Représentant(e) en service à la clientèle / Customer Service Representative
Quantum Management Services Ltd.
Laval, QC
- $52,000 to $55,000 CAD / year
- Full-time
Our client is seeking a Customer Service Representative to join a growing team where customer satisfaction, teamwork, and professional development are at the heart of the organization.
Added 1 month ago
A
Customer Service Representative
Altasciences
Montreal, QC
- Full-time
The Customer Service Representative provides prospective participants with preliminary clinical trial information and details about the organization. This role is responsible for conducting…
Added 1 month ago
PC
Customer Service Representative - Technical Service
Patterson Companies, Inc.
Montreal, QC
- Full-time
As a Customer Service Representative - Technical Service for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related…
Added 1 month ago
MG
Client Service Representative - Group Benefits
Myriad Group Consultants (Groupe Myriad)
Montreal, QC
- Full-time
The Client Service Representative supports our group benefits and group annuity clients by ensuring they receive fast, accurate, and friendly service at every touchpoint. This is a great…
Added 1 month ago
NB
Customer service agent
National Bank of Canada
Montreal, QC
- Full-time
As a Customer Service Agent for one of National Bank’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive…
Added 1 month ago
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Customer Service Representative
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
IF
Customer Service Representative - Claims
Intact FC
Montreal, QC · Laval, QC
- Full-time
We are looking for a Customer Service Representative I to join our growing team!
Added 1 month ago
UI
Customer service representative Human Resources (Contract 1 year)
UAP Inc.
Montreal, QC
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative…
Added 1 month ago
UI
Customer service representative Human Resources
UAP Inc.
Montreal, QC
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative…
Added 1 month ago
UI
Customer service representative Human Resources (Contract 1 year)
UAP Inc.
Montreal, QC
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative…
Added 1 month ago
UI
Customer service representative Human Resources
UAP Inc.
Montreal, QC
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative…
Added 1 month ago
ZI
Customer Service Representative
ZIM Integrated Shipping Services
Montreal, QC
- Full-time
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 1 month ago
NB
Customer Service Agent, Financing
National Bank of Canada
Montreal, QC
- Full-time
As a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive…
Added 1 month ago
C
Customer Service Representative, ISI Contact Center - Bilingual
CIBC
Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
Customer Service Representative
ZIM
Montreal, QC
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 1 month ago
NB
Collection Customer Service Agent
National Bank of Canada
Montreal, QC
- Full-time
Added 1 month ago
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Bilingual Customer Service Representative
Manulife
Montreal, QC
- Full-time
Our Contact Center is looking for Bilingual Customer Service Representatives (French & English) to join our dynamic team. This is an exciting opportunity to make a real impact by delivering…
Added 1 month ago
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Customer Service Representative
Netpak
Montreal, QC
- Full-time
The Customer Service / Sales Support Representative is responsible for ensuring an excellent customer experience while providing daily support to Sales Representatives in an offset printing…
Added 1 month ago
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Customer Service Representative
BMO
Repentigny, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
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Customer service associate
RONA
Rosemère, QC
- Full-time
Become a member of our Rona customer service team and make a real difference to our customers' day. By joining our team, you'll have the opportunity to develop your customer service skills…
Added 1 month ago
M
Représentant(e) du service à la clientèle II - Customer Service Representative II
Moneris
Montreal, QC
- Full-time
As a Service Desk Representative, you will be the initial point of contact for our internal and external customers. You will be responsible for handling all customer requests within…
Added 1 month ago
TA
Call Center Agent
Transat AT
Montreal, QC
- Full-time
Provide exceptional customer service with empathy, active listening, and professionalism.
Added 1 month ago
SG
Customer Service Representative, Call Centre, Dynamic (Montreal, QC) 6 month contract
Scotia Global Asset Management
Montreal, QC
- Contract
Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic products and services and assist customers (mainly Advisors and Associates) with…
Added 1 month ago
FB
Bilingual Customer Service Representative
Fairstone Bank
Montreal, QC
- Full-time
Hybrid position with mandatory 3 days in office
Added 1 month ago
Customer Service Representative, Call Centre, Dynamic (Montreal, QC) 6 month contract
Scotiabank
Montreal, QC
Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic products and services and assist customers (mainly Advisors and Associates) with…

BMO

Customer Service Representative

Repentigny, QC, Canada

$35,500.00 - $55,000.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Posting language: English
Posted: Oct 1, 2026

Original job description

Application Deadline:

10/16/2026

Address:

319 rue Valmont bureau 1

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions and digital tools. They also handle transactional tasks, manage cash, and collaborate with branch partners to achieve business objectives while ensuring compliance with risk policies.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Needs-based selling
Cash management
Digital literacy
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Compliance
Sales
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Sales
Cash Handling
Risk Management
Compliance
Digital Banking
Credit Cards
Inventory Management
Referrals
Transaction Processing
Problem Solving
Communication Skills
Collaboration
Banking Regulations
Anti-Money Laundering
Personal Banking
Business Banking
Market Trends

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