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Added 14 mins ago
Banking advisor
National Bank of Canada
Campbellton, NB
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 14 mins ago
Banking advisor
National Bank of Canada
Lethbridge, AB
Full-time
This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and other areas.
Added 1 hour ago
Equity Research Database & Development Associate
BMO Capital Markets
Toronto, ON
Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 1 hour ago
Equity Research Database & Development Associate
BMO Capital Markets
Montreal, QC
Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 1 hour ago
Equity Research Database & Development Associate
BMO Capital Markets
Toronto, ON
Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 4 hours ago
Project Manager Contract
Intellect Design Arena Ltd
Vancouver, BC
$90,000 to $110,000 CAD / year
Contract
…Consumer Banking, Central Banking, Wealth, Capital Markets, Treasury, Insurance and Digital Technology for Commerce. Applying First Principles Thinking and Design Thinking, we have…
Added 5 hours ago
Financial Administrator
Fraser Health
White Rock, BC
…Health owned and operated sites; Home Support Team; Finance Treasury, HSP Contracts; identifies and investigates discrepancies, and research, gathers and compiles financial information for…
Added 6 hours ago
Sales & Alliance Manager, Digital Reporting & Compliance (Workiva)- Canadian Market
Clearsulting
Toronto, ON
Full-time
…including financial close, digital reporting, risk advisory, treasury and…
Added 6 hours ago
Full-Stack Engineer (Frontend - React) - GTB
TD
Toronto, ON
Full-time
…with top tier organizations. We offer innovative solutions and treasury advisory services on large and complex liquidity, payments, and trade finance needs. The business constantly changes…
Added 7 hours ago
Financial Administrator
Fraser Health Authority
White Rock, BC
$35.96 to $37.75 CAD / hour
Other
…Health owned and operated sites; Home Support Team; Finance Treasury, HSP Contracts; identifies and investigates discrepancies, and research, gathers and compiles financial information for…
Added 7 hours ago
Collections Coordinator
Tarion
Toronto, ON
Full-time
…compliance, strategic planning and financial Planning & analysis, Treasury and working capital management, and capital…
Added 7 hours ago
Senior Contract Administrator
Canadian Nuclear Laboratories
Chalk River, ON
Contract
Added 9 hours ago
Finance Manager-Corporate - Risk Management
TD
Toronto, ON
Full-time
This role provides manager-level finance leadership for Corporate risk management financial reporting, governance, planning and forecasting, executive narrative, and cross-functional issue…
Added 11 hours ago
Corporate Accountant
Morgan Construction & Environmental Ltd.
AB · Edmonton, AB
Other
…month-end close, account reconciliations, regulatory compliance, treasury activities, and audit…
Added 12 hours ago
AltaGas - Risk Analyst
AltaGas Ltd.
Calgary, AB · AB - Calgary
Full-time
…activities and ETRM initiatives. This role will support the Senior Manager, Market Risk by ensuring compliance of commodity risk activities, performing commodity risk reporting, enhancing…
Added 12 hours ago
TDS Operations Analyst III
TD
Toronto, ON
Full-time
Reporting to the Group Manager, Corporate Lending Operations Administration, the Operations Analyst III is a senior individual contributor responsible for executing and overseeing loan…
Added 12 hours ago
Tax Manager
W3Global
Vancouver, BC
$120,000 to $130,000 CAD / year
Full-time
Reporting to the Director of Finance and Treasury, the Tax Manager is a senior finance professional responsible for leading the organization's tax function and supporting broader business…
Added 13 hours ago
Manager, Financial Statistics
Government of Alberta
AB
The Ministry of Treasury Board and Finance is responsible for budget planning, financial management and economic analysis, and the administration of tax and revenue programs. In addition,…
Added 13 hours ago
TDS Operations Analyst III
TD Securities
Toronto, ON
Full-time
Reporting to the Group Manager, Corporate Lending Operations Administration, the Operations Analyst III is a senior individual contributor responsible for executing and overseeing loan…
Added 13 hours ago
AltaGas - Risk Analyst
AltaGas Ltd.
Calgary, AB
Full-time
…activities and ETRM initiatives. This role will support the Senior Manager, Market Risk by ensuring compliance of commodity risk activities, performing commodity risk reporting, enhancing…
Added 13 hours ago
Manager of Finance
Peace Hills Trust
AB · Edmonton, AB
Full-time
We are seeking an experienced CPA to join Peace Hills Trust as a Manager of Finance, providing operational leadership and professional accounting oversight to the Finance team. The Manager…
Added 14 hours ago
Training Consultant
Canadian Nuclear Laboratories
Chalk River, ON
Full-time
…Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat's “Standard on Security Screening” and the “Policy on Government…
Added 14 hours ago
Senior Finance Manager
Swim Recruiting
Vancouver, BC
$85,000 to $130,000 CAD / year
Full-time
Reporting into an experienced VP, Finance, the Senior Manager, Finance will be a key member of the leadership team, overseeing global finance operations across accounting, tax, treasury,…
Added 14 hours ago
Client Delivery Associate, Commercial Banking
BMO
Toronto, ON · Markham, ON
Full-time
…development path into Credit, Commercial Account Management, or Treasury & Payment Solutions. Ideal candidates are organized, proactive, adaptable, and enjoy building relationships in a…
Added 15 hours ago
Deputy Superintendent, Financial Institutions Regulation
Government of Alberta
AB

BMO

Customer Service Representative

Repentigny, QC, Canada

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 17, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Application Deadline:

10/16/2026

Address:

319 rue Valmont bureau 1

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions and digital tools. They also handle transactional tasks, manage cash, and collaborate with branch partners to achieve business objectives while ensuring compliance with risk policies.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Needs-based selling
Cash management
Digital literacy
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Compliance
Sales
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Sales
Cash Handling
Risk Management
Compliance
Digital Banking
Credit Cards
Inventory Management
Referrals
Transaction Processing
Problem Solving
Communication Skills
Collaboration
Banking Regulations
Anti-Money Laundering
Personal Banking
Business Banking
Market Trends

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