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Added 1 min ago
FR
Building manager
FirstService Residential Canada
Kelowna, BC
- Part-time
As a Building Manager, you will be responsible for the day-to-day operation of the building to ensure excellent living experience for tenants. The ideal candidate will possess the ability…
Added 18 mins ago
Floating Leasing & Admin (East)
Medallion Corporation
Toronto, ON
Other tasks needed to support Superintendent, Maintenance Team or Property Manager.
Added 18 mins ago
Yardi Support Specialist (2 Year Contract)
Medallion Corporation
Toronto, ON
…construction portfolios. In this role, you will support the Manager, Enterprise with the enterprise migration from Yardi Voyager 7s to Voyager Virtuoso Enterprise/Voyager 8. You will serve…
Added 18 mins ago
BC
Project Manager
BELFOR CANADA INC.
Hamilton, ON
- $75,000 CAD / year
- Full-time
Reporting to the General Manager, the Project Manager is the main generator of revenue for the branch. This position’s primary responsibility is to manage and oversee all emergency and…
Added 33 mins ago
AS
Maintenance
Apple Self Storage
Oakville, ON
- $40,000 CAD / year
- Temporary
…bulbs, and lubricating locks. Keep the outside of the facility property looking tidy and accessible to customers. Skid and package deliveries, use of pump…
Added 1 hour ago
YP
Leasing Coordinator
York Property Management
London, ON
- $45,000 CAD / year
- Full-time
At York Property Management, We’re Committed To Creating a Workplace Where Employees Thrive. From Fostering Collaboration To Celebrating Successes, We’re Here To Support You Every Step Of…
Added 1 hour ago
SC
Housekeeper/Cleaner - Part Time - Silvertip Resort
Stone Creek Resorts Inc.
Canmore, AB
- Part-time
Reporting to the Maintenance Manager - The Housekeeper is integral to ensuring the cleanliness and orderliness of staff accommodations, office spaces, public areas, on-course bathrooms, and…
Added 1 hour ago
CB
Sales & Account Manager
Clean Break Home Services
Surrey, BC
- Full-time
We’re looking for a motivated and people-focused Sales & Account Manager to join the Clean Break Home Services team. In this role, you’ll serve as the bridge between our clients and…
Added 1 hour ago
JA
Base Administrator
Jazz Aviation LP
Vancouver, BC
- Full-time
Maintain Pilot and Flight Attendant Absence Reports and provide updates to Base/Assistant Chief Pilots, Inflight Regional Manager as well as Inflight Managers.
Added 2 hours ago
S
Service Partner Program Specialist - ONSITE
SCIEX
Vaughan, ON
- Full-time
This position reports to the Sr. Manager, Global Service Processes, is part of the Global Service Support team, and will be ONSITE at our facility in Concord, Canada.
Added 2 hours ago
H
Community Engagement Coordinator
Hines
Toronto, ON
- Full-time
Reporting to the Community Engagement Manager, the Community Engagement Coordinator directly supports the marketing, communications and events programming of CIBC SQUARE. They will play a…
Added 2 hours ago
D
Service Partner Program Specialist - ONSITE
Danaher
Concord, ON
- Full-time
This position reports to the Sr. Manager, Global Service Processes, is part of the Global Service Support team, and will be ONSITE at our facility in Concord, Canada.
Added 3 hours ago
CC
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Compliment prospecting and selling efforts through field work such as building walks, lobby events, property management relationships, and customer face to face meetings
Added 3 hours ago
EI
Sr Manager, Product Owner
Economical Insurance
Waterloo, ON
- Full-time
…design and delivery of the Business and Technology Roadmap for Property & Casualty to achieve a best-in-class customer experience and effective operational scalability, ensuring strategic…
Added 3 hours ago
OA
Lot Associate - OpenRoad BMW/MINI Langley
OpenRoad Auto Group
Langley (District), BC · Langley, British Columbia
- Full-time
· Ensure safe transport and use of any and all company property.
Added 3 hours ago
A
Regional Service Agent
Allstate
Thunder Bay, ON
- Full-time
Employee discounts (15% on auto and property insurance, plus many other products and services)
Added 4 hours ago
SH
Room Attendant | Part-Time | The Westley Hotel
Silver Hotel Group
Calgary, AB
- Part-time
…Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and…
Added 4 hours ago
SG
Purchasing Assistant
Saliance Global Holdings Co. Ltd
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Reporting directly to the Owner and under the day-to-day supervision of the Project Manager, the Purchasing Assistant plays a key role in supporting the operations, projects, and strategic…
Added 4 hours ago
MN
Housing Support Case Manager
Mi'kmaw Native Friendship Centre
Halifax, NS
- Full-time
Employment Opportunity: Housing Support Case Manager
Added 4 hours ago
SE
Room Management Systems Architect
Schneider Electric
Montreal, QC
- Full-time
…applications, analytics platforms, and integrations with building and property management ecosystems. Working alongside experts in software, hardware, firmware, product management, user…
Added 4 hours ago
BI
Licensed Insurance Advisor
BMO Insurance
ON · Ontario, Canada
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 4 hours ago
BI
Licensed Insurance Advisor
BMO Insurance
BC · British Columbia, Canada
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 4 hours ago
BI
Licensed Insurance Advisor
BMO Insurance
AB · Alberta, Canada
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 4 hours ago
ER
Reservations Specialist
Eldorado Resort
Kelowna, BC
- Full-time
…other, then we want to hear from you! Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earning potential, employee discounts on…
Added 4 hours ago
TT
Change Management Specialist - Contract 6-9 months
Trojan Technologies
London, ON
- Full-time
Drive business readiness activities, including readiness assessments, sponsor alignment, manager preparation, change champion engagement, UAT readiness, cutover readiness, go-live…

BMO

Customer Service Representative

Windsor, ON, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Application Deadline:

10/18/2026

Address:

7995 Tecumseh Road East

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also support branch operations, including cash management, transaction processing, and maintaining compliance with regulatory standards.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Risk management
Compliance
Team collaboration
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Regulatory Compliance
Money Laundering Reporting
Digital Banking
Credit Card Sales
Inventory Management
Branch Operations
Needs-based Conversation
Service Level Agreements
Personal Banking
Business Banking

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