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Added 11 mins ago
TB
IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
Tilray Brands, Inc. (“Tilray”) (Nasdaq: TLRY; TSX: TLRY), is leading global lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia,…
Added 11 mins ago
TB
Senior IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Tilray Brands, Inc. (“Tilray”) (Nasdaq: TLRY; TSX: TLRY), is leading global lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia,…
Added 25 mins ago
JC
Private Equity Fund Administration Senior Associate
JPMorgan Chase & Co.
Toronto, ON
- Full-time
J.P. Morgan’s Finance & Business Management organization is a firmwide function that partners with our businesses and corporate teams to drive financial discipline, transparency, and…
Added 1 hour ago
TS
Associate, Corporate Banking (Real Estate)
TD Securities
Toronto, ON
- Full-time
…the origination of business and responsible for the analysis, risk assessment and ongoing monitoring of these credit transactions. At TD Securities, we believe that diversity is the key to…
Added 1 hour ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
The Engineering Manager directs the regional and global strategy for our power electrical, automation, and controls engineering department. This role oversees the comprehensive design…
Added 1 hour ago
T
Associate, Corporate Banking (Real Estate)
TD
Toronto, ON
- Full-time
…the origination of business and responsible for the analysis, risk assessment and ongoing monitoring of these credit transactions. At TD Securities, we believe that diversity is the key to…
Added 1 hour ago
S
Project Manager II
Septodont
Cambridge, ON
- Full-time
Delivery of assigned projects on budget, on schedule, and on scope, with appropriate profitability, governance, communication, project management discipline, and risk management.
Added 1 hour ago
C
Environmental Health and Safety Manager (EHS Manager)
Celgard
Port Colborne, ON · ABSCA – Port Colborne Plant
- Full-time
Asahi Kasei Battery Separator Canada Corporation (AKBSCA) is seeking an Environmental Health and Safety Manager to be a part of a new greenfield start-up based in Port Colborne, Ontario.…
Added 1 hour ago
C
Procurement Specialist
Celgard
Port Colborne, ON · ABSCA – Port Colborne Plant
- Full-time
Collaborate extensively with Maintenance Manager and Production Manager to understand and anticipate procurement needs.
Added 1 hour ago
SH
Project Manager
Sotera Health
Ottawa, ON
- Full-time
Identify project risks, maintain risks and issues log, implement risk mitigation strategies, and report/escalate issues to management as needed.
Added 1 hour ago
B
Senior Generalist, Corporate HR & Total Rewards
B2GOLD
Vancouver, BC
- $120,000 to $145,000 CAD / year
Reporting to the Manager, Corporate HR and Manager, Total Rewards, the Senior Generalist provides operational, analytical and administrative support for a wide range of HR and Total Rewards…
Added 2 hours ago
F
Senior Contracts Manager
Fluor
Calgary, AB
- Full-time
The Senior Contracts Manager provides strategic leadership and oversight for complex, high-value contracts across diverse commercial structures, including lump sum, reimbursable cost, and…
Added 2 hours ago
F
Project Controls Specialist III
Fluor
Vancouver, BC
- Full-time
…a small team of Project Controls personnel, or as a Subject Manager Expert (SME) for the entire Project Controls Team in the Regional…
Added 2 hours ago
V
Supervisor, End User Services
Vale
Canada
- Full-time
We are a global mining company dedicated to safely delivering nickel, copper, cobalt, and platinum group metals essential for the world’s energy transition.
Added 2 hours ago
T
Information Security Specialist
TD
Mississauga, ON · Toronto, ON
- Full-time
Contribute to the definition, development, and oversight of a global security management strategy and framework
Added 2 hours ago
T
Manager, GTS Risk & Control Shared Services Testing
TD
Markham, ON · Toronto, ON
- Full-time
Bachelor’s degree in Accounting, Finance, Business, Risk Management, Information Systems, or a related field
Added 2 hours ago
D
Manager, Commercial Assurance (Calgary)
Deloitte
Calgary, AB
- Full-time
As a Manager, Commercial Assurance serving Energy, Resources and Industrials clients, you will lead and execute contract compliance audits focused on complex commercial arrangements. Your…
Added 2 hours ago
CG
Registered Dietitian , Cornwall Ontario (Contract)
Compass Group Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Assist the Food Service Manager to ensure compliance with all legislation pertinent to the management of the kitchen
Added 2 hours ago
Service Lead Technician Special Operations, Major Correctives - Canada (mf/d)
Nordex Group
AB
Serve as a Special Operations Project Manager when required in regions where dedicated project management resources are unavailable.
Added 2 hours ago
Sr. Project Manager, Canada
Nordex Group
AB
The role of Senior Project Manager, PM directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. The Senior…
Added 2 hours ago
Site Quality Lead - Travel Canada (m/f/d)
Nordex Group
AB
Manages Site NCRs, escalating critical & lingering issues to Site Management, Quality Manager, Client & General Contractor as required
Added 2 hours ago
Site Quality Lead - Travel Canada (m/f/d)
Nordex Group
AB
Manages Site NCRs, escalating critical & lingering issues to Site Management, Quality Manager, Client & General Contractor as required
Added 2 hours ago
Technical Project Manager - Montreal (m/f/d)
Nordex Group
Montreal, QC
The role of Technical Project Manager directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. You will…
Added 2 hours ago
MM
Engineering Change Manager
Modine Manufacturing Company
Calgary, AB
- Full-time
At Modine, we are engineering a cleaner, healthier world. Building on more than 100 years of excellence in thermal management, we provide trusted systems and solutions that improve air…
Added 3 hours ago
O
Manager, Sustainable Investing - Private Equity
OMERS
Toronto, ON · Head Office Toronto
- Full-time
Asset management, including tracking asset SI performance and supporting assets on SI-related, pragmatic risk mitigation and value creation initiatives

BMO

Customer Service Representative

New Westminster, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/15/2026

Address:

66 Tenth Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support branch operations, manage cash transactions, and collaborate with team members to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash handling
Problem solving
Interpersonal skills
Communication
Digital literacy
Risk management
Compliance
Inventory management
Relationship building
Needs-based selling
Team collaboration
Organization

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Compliance
Digital Banking
Sales Referrals
Inventory Management
Anti-Money Laundering
Personal Banking
Credit Cards
Business Banking
Transaction Processing
Regulatory Requirements
Operational Support
Customer Profiles
Financial Advice
Branch Operations
Service Level Agreements

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