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Added 2 mins ago
OI
Project Manager
Ontario Impex of Canada
Mississauga, ON
- Full-time
Reporting to the Vice President, the Project Manager will lead cross-functional projects from planning through production, delivery, and closeout, managing scope, schedules, costs, risks,…
Added 2 mins ago
K
Security Supervisor - Retail - Full time
Kandor
Hamilton, ON
- Full-time
…alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people.…
Added 2 mins ago
Front End - Front End Coordinator
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. John's, NL
Responsible to support the front-end manager in the overall operation of the front-end department including providing management and leadership to Front End staff. Ensure operational…
Added 2 mins ago
Services Manager, General Ledger
Dayforce
Canada
…headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ)…
Added 2 mins ago
Pharmacy Manager
Neighbourly Pharmacy
London, ON
Neighbourly Pharmacy is looking for a Pharmacy Manager to join our team at Pharmasave Wortley Village in London, Ontario.
Added 2 mins ago
Supervisor
JD Sports / Livestock / Size?
Edmonton, AB
Support key initiatives as empowered by and in partnership with the Store Manager.
Added 2 mins ago
Programmable Logic Controller Specialist ( PLC Specialist )
Ensign Energy Services Inc.
Nisku, AB
…controls systems, and provide remote as well as on-site technical support across Ensign’s global drilling divisions. The PLC Technician is also responsible for testing and troubleshooting…
Added 2 mins ago
Journeyman Machinist
Q2 Artificial Lift Services
AB
…repair and service facilities across the U.S. and Canada. Our operations are supported by a world-class manufacturing, API & ISO Certified standards, and patented, top‑tier products…
Added 2 mins ago
DC
Field Manager
Dr Clean
Sudbury, ON
- Full-time
Role Description: We are seeking a motivated and results-driven Field Manager to oversee and support the daily operations of our Janitorial and Industrial Services divisions. This…
Added 2 mins ago
Sales Representative, Residential Repaint
Sherwin-Williams
Orangeville, ON
Have at least one (1) year of work experience as an Assistant Store or Branch Operations Manager for Sherwin-Williams
Added 2 mins ago
Corporate Asset Management Supervisor
The City of Red Deer
Red Deer, AB
…establishing governance, policies, standards, and best practices that support the sustainable management of municipal assets. The position provides strategic leadership to ensure asset…
Added 2 mins ago
WG
Equipment and Inventory Coordinator
WJ Groundwater
Lakefield, ON
- Full-time
Coordinate with project and field teams regarding material requirements, deliveries, and equipment needs to support efficient project operations.
Added 16 mins ago
SI
System Project Manager
Symtech Innovations Ltd.
Richmond Hill, ON
- Full-time
The Systems Project Manager is responsible for delivering integrated low-voltage systems projects with a focus on security, healthcare technologies, life safety interfaces, and intelligent…
Added 16 mins ago
CC
Lloydminster - Full-time Class 1 Driver Merchandiser (12 Month Contract)
Coca-Cola Canada Bottling Limited
AB · Blackfoot, AB
- Full-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 16 mins ago
B
Manager, Client Experience East
Beautifi
Toronto, ON
- Full-time
Beautifi is seeking a Manager, Client Experience to lead the East coast Client Experience team. Reporting to the Senior Manager, Client Experience, this role is accountable for the…
Added 16 mins ago
AI
Manufacturing Engineer
Apex Industries Inc.
Moncton, NB
- Full-time
The successful candidate will lead and support initiatives involving CNC machining, assembly operations, special processing, automation, artificial intelligence (AI), KPI development,…
Added 16 mins ago
JH
Operations Manager - Hotel
JRoss Hospitality Recruiters
Huntsville, ON
- $65,000 to $75,000 CAD / year
- Full-time
Our client is seeking an experienced Operations Manager to join a well-established branded hotel in Huntsville, Ontario. Working closely with the General Manager, this hands-on leader will…
Added 16 mins ago
PC
Store Manager - Harvest Pointe
Plantlife Cannabis
AB · Edmonton, AB
- Full-time
…fastest-growing Cannabis Retail companies. We currently have 40 retail operations open and/or in development, and the growth doesn't stop there!! We are currently hiring a Store Manager for…
Added 16 mins ago
TC
Restaurant Leadership | Management
The Canadian Brewhouse
London, ON
- Full-time
Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store
Added 16 mins ago
M
Marketing Content Manager
MEDFAR
Montreal, QC
- Full-time
As Marketing Content Manager, you’ll lead MEDFAR’s content strategy and execution across channels, turning complex healthcare technology, clinical workflows, and AI innovation into clear,…
Added 16 mins ago
LT
Automation and Build Developer II
LMI Technologies
Burnaby, BC
- Full-time
Join our Software Operations team as a Build & Test Automation Engineer and become the engine behind how our code gets from a developer's keyboard to a sensor on that line.
Added 16 mins ago
GT
Administrative Assistant – Bathurst
Guardian Tanks
Saint-Quentin, NB
- Full-time
Reporting to the Plant Manager, the Administrative Assistant provides versatile administrative support to the Bathurst operations. This person serves as the main on-site administrative…
Added 16 mins ago
GO
Civil Estimator
Gulf Operators Ltd.
Saint John, NB
- Full-time
…and bring lots of energy to make process recommendations to support our culture of continuous…
Added 16 mins ago
PG
Retail Supervisor - Full Time (South Edmonton)
PUMA Group
AB · Edmonton, AB
- Full-time
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
Added 16 mins ago
P
Operations manager, restaurant
Petro-Canada
Collingwood, ON
- Full-time

BMO

Customer Service Representative

New Westminster, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/15/2026

Address:

66 Tenth Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support branch operations, manage cash transactions, and collaborate with team members to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash handling
Problem solving
Interpersonal skills
Communication
Digital literacy
Risk management
Compliance
Inventory management
Relationship building
Needs-based selling
Team collaboration
Organization

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Compliance
Digital Banking
Sales Referrals
Inventory Management
Anti-Money Laundering
Personal Banking
Credit Cards
Business Banking
Transaction Processing
Regulatory Requirements
Operational Support
Customer Profiles
Financial Advice
Branch Operations
Service Level Agreements

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