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Added 22 mins ago
HT
Représentant commercial externe
Hecny Transportation Canada
Blainville, QC
- Full-time
Role Description The External Sales Representative is a full-time, on-site role based in Blainville, QC. This role is responsible for prospecting and developing new business, conducting…
Added 1 hour ago
T
Business Development Manager
Tavoron
Winnipeg, MB
- Full-time
The successful candidate will combine strong industrial and commercial instincts with exceptional leadership capabilities. They will be responsible for developing talent, optimizing sales…
Added 3 hours ago
TT
Sales Development Representative
trane technologies
Montreal, QC
- Full-time
We're looking for a hungry, competitive Sales Development Representative (SDR) to help fuel our growth.
Added 3 hours ago
KT
Sales Development Representative (SDR)
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $30,000 to $37,000 CAD / year
- Full-time
- Remote
We are expanding our sales team and looking for a motivated Sales Development Representative to help us identify, contact, qualify, and develop new business opportunities.
Added 4 hours ago
H
Mechanical Sales
Hays
Vancouver, BC · Greater Vancouver, BC
- $80,000 to $150,000 CAD / year
- Full-time
Our client is a growing organization serving commercial customers throughout Metro Vancouver and is seeking an ambitious Business Development Representative to support continued growth…
Added 4 hours ago
RH
Corporate Account Manager
Robert Half
BC · Fraser Valley, BC
- Full-time
…corporate accounts. The successful candidate will act as the senior commercial representative in the region, owning key relationships and driving long-term, profitable growth within a…
Added 4 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 4 hours ago
Warehouse Associate
Sonepar
Edmonton, AB
…solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste…
Added 5 hours ago
CB
Superviseur des opérations de succursale – bilingue
Cornerstone Building Brands
Montreal, QC
- Full-time
Added 5 hours ago
C(
Technical Sales Representative - Valves & Automation
CGIS (CG Industrial Specialties)
AB · Edmonton, AB
- Full-time
We're looking for a driven Technical Sales Representative who brings both commercial savvy and technical know-how to the table. Reporting to the VP of Sales, you'll take the wheel on…
Added 5 hours ago
CB
Superviseur des opérations de succursale – bilingue
Cornerstone Building Brands
Montreal, QC
- Full-time
Added 5 hours ago
CB
Outside Sales Representative
Cornerstone Building Brands
St. John's, NL
- Full-time
The Outside Sales Representative (OSR) is responsible for driving profitable sales growth by creating demand, identifying new business opportunities, expanding market share, increasing…
Added 5 hours ago
CB
Outside Sales Representative
Cornerstone Building Brands
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
The Outside Sales Representative (OSR) is responsible for driving profitable sales growth by creating demand, identifying new business opportunities, expanding market share, increasing…
Added 5 hours ago
LM
Assistant Vice President, Executive Underwriter, Property
Liberty Mutual Canada
Vancouver, BC
- Full-time
Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian…
Added 5 hours ago
O|
Outside Sales Representative
OpTalent | Canada | Recruitment
Moncton, NB
- $70,000 to $85,000 CAD / year
- Full-time
OpTalent is partnering with a leading Canadian HVAC and mechanical services company to recruit an Outside Sales Representative for the Moncton region.
Added 5 hours ago
AA
Commercial Account Manager
Advance Auto Parts
Kitchener, ON
- Full-time
Implement new Commercial Sales programs, as well as support current programs
Added 6 hours ago
Retail Territory Sales Representative - Toronto West
Molson Coors
Toronto, ON
In the role of Retail Territory Sales Representative working in the Toronto West Territory, you will be part of the Ontario Commercial team. This position reports to the District Sales…
Added 6 hours ago
A
Dermatology, Therapeutic Specialist
AbbVie
Winnipeg, MB
- Full-time
…valued? AbbVie Canada is looking to connect with a Specialty Representative to join our commercial sales…
Added 6 hours ago
JH
Business Development Manager
John Henry Foster Minnesota, Inc.
Winnipeg, MB
- Full-time
The successful candidate will combine strong industrial and commercial instincts with exceptional leadership capabilities. They will be responsible for developing talent, optimizing sales…
Added 6 hours ago
B
Customer Services Representative
BMO
North Vancouver, BC
- Part-time
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Added 6 hours ago
B
Customer Service Representative
BMO
North Vancouver, BC
- Part-time
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Added 7 hours ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Venture Media
Vancouver, BC
- From $60,000 CAD / year
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 7 hours ago
AY
Client Services Coordinator
Avison Young | Canada
Toronto, ON
- Full-time
Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to…
Added 7 hours ago
CC
Route Service Representative
Cintas Canada
Toronto, ON
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 7 hours ago
SA
Bed Bug Inspector & In-Person Sales Representative
Smite A Mite | Bed Bug Heat Treatment
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Bed Bug Inspector & In-Person Sales Representative is a full-time, on-site role based in the Greater Toronto Area, Canada. This position involves visiting residential…

BMO

Customer Service Representative

New Westminster, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Applications open in a new tab.

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/15/2026

Address:

66 Tenth Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support branch operations, manage cash transactions, and collaborate with team members to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash handling
Problem solving
Interpersonal skills
Communication
Digital literacy
Risk management
Compliance
Inventory management
Relationship building
Needs-based selling
Team collaboration
Organization

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Compliance
Digital Banking
Sales Referrals
Inventory Management
Anti-Money Laundering
Personal Banking
Credit Cards
Business Banking
Transaction Processing
Regulatory Requirements
Operational Support
Customer Profiles
Financial Advice
Branch Operations
Service Level Agreements

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