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Added 56 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 1 hour ago
J
Inside Sales Representative
JobsMedia.io
Mascouche, QC
- Full-time
She will respond to customer requests by producing the required quotes and applying the sales process to achieve regional objectives, while collaborating effectively with external sales and…
Added 2 hours ago
KC
Sales representative, commercial and industrial equipment and supplies
Korzite Coatings Inc
Guelph, ON
- $60,000 to $80,000 CAD / year
- Full-time
Oversee the preparation of sales or contracts
Added 3 hours ago
GG
Sales Office Administrator
Great Gulf
East Gwillimbury, ON
- Part-time
Perform other duties as assigned by the Sales Manager and Sales Representative
Added 3 hours ago
GG
Sales - Sales Representative
Great Gulf
Orangeville, ON
- Full-time
Gulf Lake Realty is looking for a licensed Sales Representative to join our team at our Orangeville, ON location.
Added 3 hours ago
GG
Sales Representative
Great Gulf
East Gwillimbury, ON
- Full-time
Gulf Lake Realty is looking for a licensed Sales Representative to join our team at our Sharon, East Gwillimbury, ON location.
Added 4 hours ago
GO
Assessment Officer
Government of Manitoba
Souris, MB
- Full-time
…wide range of residential, farm, and/or small to medium sized commercial buildings. Upon successful certification, incumbents are eligible for appointment to the AS3…
Added 4 hours ago
GO
Assessment Officer
Government of Manitoba
Brandon, MB
- Full-time
…wide range of residential, farm, and/or small to medium sized commercial buildings. Upon successful certification, incumbents are eligible for appointment to the AS3…
Added 4 hours ago
CM
Inside Sales Representative
Cascadia Metals
Dorval, QC
- Full-time
Due to our continued business growth, Cascadia Metals is seeking a Bilingual Inside Sales Representative to join our team. This role will be a permanent, full-time position and is located…
Added 4 hours ago
GO
Assessment Officer
Government of Manitoba
Portage la Prairie, MB
- Full-time
…wide range of residential, farm, and/or small to medium sized commercial buildings. Upon successful certification, incumbents are eligible for appointment to the AS3…
Added 6 hours ago
On-Premise Territory Sales Representative - Sarnia
Molson Coors
Plympton-Wyoming, ON · Sarnia, CA-ON
In the role of On-Premise Territory Sales Representative covering Sarnia and surrounding Lambton County Region, you will be part of the Ontario Commercial team. This position reports to one…
Added 6 hours ago
On-Premise Territory Sales Representative | Windsor (Essex County) & Chatham-Kent
Molson Coors
Windsor, ON
In the role of On-Premise Territory Sales Representative Covering Windsor (Essex County) and the Chatham- Kent area, you will be part of the Ontario Commercial team. This position reports…
Added 6 hours ago
SW
Financial Consultant - Ottawa
Scotia Wealth Management
Ottawa, ON
- Full-time
…with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet…
Added 6 hours ago
HH
HVAC Sales Representative
Hammer's Heating & Cooling
Pitt Meadows, BC
- $41,600 to $140,000 CAD / year
- Full-time
We are looking for an experienced HVAC Sales Representative/Comfort Advisor to help homeowners choose heating and cooling solutions that meet their needs, homes, and budgets. This is a…
Added 7 hours ago
AA
Livreur
Advance Auto Parts
Laval, QC
- Full-time
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
Added 7 hours ago
AG
Sales Representative
Artitalia Group Inc.
Montréal-Est, QC
- Full-time
The Sales Representative’s main goal is to cold call their roster or accounts on a regular basis in order to obtain and get bid packages, design and/or prototyping opportunities, present…
Added 7 hours ago
RD
Directeur(trice) de comptes stratégique / Strategic Account Manager
Randstad Digital
Montreal, QC · Greater Montreal Metropolitan Area
- $60,000 to $80,000 CAD / year
- Full-time
…Directeur(trice) de comptes stratégique avec un fort instinct commercial pour propulser nos secteurs clés dans la Consommation et Commerce de…
Added 8 hours ago
RC
Inside Sales Representative
Rexel Canada
Timmins, ON
- Full-time
As the Inside Sales Representative based in Timmins, ON you will build relationships with our customers by assisting with any product inquiries, maintaining the customer database and…
Added 8 hours ago
I
Montreal - Pharmaceutical Sales Representative
Impres
Montreal, QC
- Full-time
Montreal Island - Pharmaceutical Sales Representative
Added 8 hours ago
NP
Regulatory Affairs Excellence Lead (Market Access & Licensing)
Nanz Pharma
Pickering, ON
- Full-time
The incumbent collaborates closely with Quality, Operations, Supply Chain, PMO, Commercial Excellence, and Executive Leadership teams to support new product introductions, customer…
Added 8 hours ago
Manager, Export Liner / Gestionnaire, commerce service maritime d'exportation
MSC Mediterranean Shipping Company SA
Montreal, QC
The role serves as the primary commercial representative for the assigned trade(s), building and maintaining strong relationships with principals, customers, industry partners, and internal…
Added 8 hours ago
AG
Analyste de marché - Market Analystcan you rewrite t
Altus Group
Montreal, QC
- Full-time
Analyste de marché, Immobilier commercial (Montréal)
Added 8 hours ago
HP
Territory Manager, Ontario Public Sector
Hewlett Packard Enterprise
Mississauga, ON
- Full-time
…to open new accounts and create opportunities earlier in the sales…
Added 8 hours ago
Financial Consultant - Ottawa
Scotiabank
Ottawa, ON
…with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet…
Added 9 hours ago
V
Data Center Solutions Architect - Sales Engineer
Vantage
Montreal, QC
- Full-time
The Solutions Engineering Department serves as the technical backbone of the sales organization, bridging customer business needs with the company’s technical capabilities and solutions.…

BMO

Customer Service Representative

Burnaby, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/15/2026

Address:

3778 Grand Promenade

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities, manage cash transactions, and collaborate with team members to achieve branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer Service
Financial Solutions
Cash Handling
Needs-based Conversation
Digital Literacy
Problem Solving
Interpersonal Skills
Communication
Risk Management
Compliance
Inventory Management
Sales
Team Collaboration
Organization
Attention To Detail

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Regulatory Compliance
Money Laundering Reporting
Digital Banking
Sales Referrals
Inventory Management
Personal Banking
Credit Cards
Banking Transactions
Service Level Agreements
Market Trends
Operational Support
Customer Profiles
Financial Advice
Branch Operations
Professional Presence

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