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Added 9 mins ago
H
Supervisor, Full Time
Havergal
Edmonton, AB
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 9 mins ago
CO
Inventory Coordinator
Culligan of Canada
London, ON
- $21 CAD / hour
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 24 mins ago
RP
Counter Sales Representative
Reliable Parts Ltd.
Coquitlam, BC
- Full-time
…company and industry information. Because of your excellent service, you consistently meet our company's performance standards and goals as defined by your manager. You also ensure that…
Added 24 mins ago
LG
Branch Supervisor
Liebherr Group
Winnipeg, MB
- Full-time
Build customer relationships and resolve customer issues directly or escalate to Service Manager as required (visit customer sites as required)
Added 24 mins ago
G
Customer Growth Manager
Ground
Toronto, ON
- Full-time
Added 24 mins ago
BM
National Key Account Manager
Brandt Meats
Toronto, ON · Etobicoke, ON
- Full-time
The National Account Manager is responsible for leading and managing strategic customer relationships with key national retail partners across the growing Brandt portfolio of products and…
Added 24 mins ago
M
Property Administrator
Morguard
AB · Edmonton, AB
- Full-time
The Property Administrator is accountable to the (Senior) Property Manager or (Senior) District Manager for managing daily and periodic administrative functions for the residential building…
Added 25 mins ago
AI
General Labourer
American Iron and Metal
Windsor, ON
- From $25.75 CAD / hour
- Full-time
…metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial…
Added 25 mins ago
Sales Associate
Laura Canada
Montreal, QC
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 25 mins ago
Dispatch Coordinator
PFX Group
Milton, ON
Work with sales representatives, distribution (including bulk distributors), and the Sales Manager to find tailor-made solutions for storage and deliveries to customers.
Added 25 mins ago
C
Part-Time Sales Lead - Famous Footwear
Caleres
Oshawa, ON
- Part-time
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture…
Added 25 mins ago
WM
Operations Manager Trainee
Waste Management, Inc.
Brampton, ON
- Full-time
Collaborates with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations…
Added 25 mins ago
SF
Assistant Manager
Surplus Furniture
Barrie, ON
- $50,000 to $70,000 CAD / year
- Full-time
The Assistant Manager is an exciting opportunity to take your career to the next level. This role is vital in developing future store leaders who will uphold our commitment to excellent…
Added 25 mins ago
NI
Production Assembler
Norseman Inc main
Langley (District), BC
- Full-time
The Production Assembly Worker is accountable to the Production Supervisor, Branch Manager, and Sales department for completing products accurately and on time, and for communicating…
Added 39 mins ago
T
Senior Personal Banker Trainee – Home Borrowing - Korean, Mandarin or Cantonese Language Skills an Asset
TD
Surrey, BC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 39 mins ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
…territory and dealer reporting for better alignment between sales and manufacturing while working with the sales analytics team (45% of responsibilities). The second responsibility will be…
Added 39 mins ago
SM
Assistant Sales Manager
Steve Marshall Group
Surrey, BC
- $90,000 to $120,000 CAD / year
…organization that values teamwork, accountability, customer service, and the development of its people. The Assistant Sales Manager will work closely with the Sales Manager and sales team…
Added 39 mins ago
LH
Bilingual Inside Sales Representative / Lead Setter
Lifestyle Home Products
Remote, Canada
- Full-time
- Remote
Reporting to the Senior Call Center Manager, as the Inside Sales Representative / Setter at Lifestyle Home Products, you are primarily responsible for actioning leads, nurturing…
Added 39 mins ago
OE
Specialist, Partnership Services
Oilers Entertainment Group
Edmonton, AB
- Full-time
Reporting to the Manager, Partnership Services, this position is responsible for providing a high level of customer service in the activation of partnership agreements and delivery of…
Added 39 mins ago
RP
Assistant Store Manager
Rexall Pharmacy Group LTD
Alliston, ON
- Full-time
Assist the Front Store Manager in ensuring that the store achieves and maintains budgeted sales, gross profit, EBITDA, inventory targets, labour costs, shrink, and controllable store…
Added 39 mins ago
CG
Developer, Business Intelligence
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital…
Added 39 mins ago
SC
Sales Associate
Staples Canada
Windsor, ON
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 39 mins ago
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Associate Vice President, Advisor Sales, Global Asset Management
BMO
Vancouver, BC · WGA
- Full-time
Own and execute the sales strategy for an assigned MFDA sub-region with full accountability for growth and retention
Added 39 mins ago
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Représentant service à la clientèle
BMO
Boucherville, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 39 mins ago
RB
Branch Manager
RS Breakers and Controls Inc.
Calgary, AB
- $65,000 to $70,000 CAD / year
- Full-time
Job Overview: The Branch Manager is responsible for overseeing the day-to-day operations of our branch, ensuring complete set up, efficiency and compliance with company and provincial…

BMO

Customer Service Representative

Burnaby, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/15/2026

Address:

3778 Grand Promenade

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities, manage cash transactions, and collaborate with team members to achieve branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer Service
Financial Solutions
Cash Handling
Needs-based Conversation
Digital Literacy
Problem Solving
Interpersonal Skills
Communication
Risk Management
Compliance
Inventory Management
Sales
Team Collaboration
Organization
Attention To Detail

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Regulatory Compliance
Money Laundering Reporting
Digital Banking
Sales Referrals
Inventory Management
Personal Banking
Credit Cards
Banking Transactions
Service Level Agreements
Market Trends
Operational Support
Customer Profiles
Financial Advice
Branch Operations
Professional Presence

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