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Added 8 mins ago
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Strategic Sourcing Specialist, Corporate Services-EN
CAE
Montreal, QC
- Full-time
Reporting to the Category Manager, Indirect Global Procurement & Supply Management, the Strategic Sourcing Specialist is responsible for Category Strategy, Strategic Sourcing, Critical…
Added 8 mins ago
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Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Group insurance plan (including gender affirmation coverage),
Added 8 mins ago
SA
Director of Finance
Services and Housing In the Province (SHIP)
Mississauga, ON
- Full-time
Reporting to the Chief Finance and Corporate Services Officer, the Director of Finance is responsible for strategic and operational leadership for the organization's financial management,…
Added 8 mins ago
A
Responsible Investment Analyst, Temporary
Aviso
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
Experience as an asset manager and familiarity with the needs of investment advisors an asset
Added 8 mins ago
IG
Project Manager (Finance & Tax)
Infotree Global Solutions
Montreal, QC
- Contract
The Finance and Tax (F&T) Transformation and Continuous Project Manager will manage a portfolio of Finance and Tax process/tool optimization projects under the supervision of the local team…
Added 8 mins ago
M
Property Administrator
Morguard
AB · Edmonton, AB
- Full-time
The Property Administrator is accountable to the (Senior) Property Manager or (Senior) District Manager for managing daily and periodic administrative functions for the residential building…
Added 23 mins ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
…presentations and sales resources that improve dealer and Territory Manager performance and business planning (45%). The third will be backup support for the order desk with a speciality…
Added 23 mins ago
TI
Manager, Enterprise Risk Management
Teranet Inc.
Toronto, ON
- $140,400 to $152,100 CAD / year
- Full-time
The Manager, Enterprise Risk Management (ERM) is primarily responsible for leading the development, implementation, and continuous improvement of Teranet's Business Continuity Management…
Added 23 mins ago
SM
Assistant Sales Manager
Steve Marshall Group
Surrey, BC
- $90,000 to $120,000 CAD / year
Titanium Ford, part of the Steve Marshall Group, is looking for an experienced and motivated Assistant Sales Manager to join our team. This is an exciting opportunity for an automotive…
Added 23 mins ago
CG
Developer, Business Intelligence
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
…for a BI Developer to join our team. Reporting to the Senior Manager, Business Intelligence Team, this role will be responsible for the analysis, design, development and support of BI…
Added 23 mins ago
C
Strategic Sourcing Specialist, Corporate Services
CAE
Montreal, QC
- Full-time
Reporting to the Category Manager, Indirect Global Procurement & Supply Management, the Strategic Sourcing Specialist is responsible for Category Strategy, Strategic Sourcing, Critical…
Added 23 mins ago
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Technical Specialist II
BMO
Toronto, ON · SCC
- Full-time
The above represents BMO Financial Group’s pay range and type.
Added 23 mins ago
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Associate Vice President, Advisor Sales, Global Asset Management
BMO
Vancouver, BC · WGA
- Full-time
The above represents BMO Financial Group’s pay range and type.
Added 23 mins ago
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Représentant service à la clientèle
BMO
Boucherville, QC
- Part-time
The above represents BMO Financial Group’s pay range and type.
Added 51 mins ago
GT
Analyst, Business Planning and Analysis
Greater Toronto Airports Authority
Toronto, ON
- Full-time
As a GTAA employee, you’ll have access to amazing benefits, including retirement planning, comprehensive group health benefits, an employee assistance programs (EAP), paid leave, education…
Added 52 mins ago
PG
Project Coordinator (Construction) - Future Opportunities
Pine Glen Group
Oakville, ON
- Full-time
Meeting manager; act as chair on project meetings with clients
Added 52 mins ago
TI
Senior Accountant
The International Group, Inc.
Toronto, ON · Scarborough, ON
- Full-time
The right person is equally comfortable posting a variance capitalization entry and standing in front of a plant manager to explain what drove an unfavorable purchase price variance. If you…
Added 52 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 52 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 1 hour ago
PF
Coordinator, Budgets & Projects
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
Reporting to the Manager, Budgets & Projects, the Coordinator, Budgets and Projects acts as the central point for the DD&C team, providing support across budget preparation, financial…
Added 1 hour ago
Senior Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Kamloops, BC
Westland Insurance Group is growing and has an exciting opportunity for a Senior Insurance Advisor to join the team at our Northills Centre office in Kamloops, BC. Do you love to talk about…
Added 1 hour ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Kamloops, BC
Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor to join the team at our Northhills Centre office in Kamloops, BC. Do you love to talk about…
Added 1 hour ago
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FP Client Service Associate
TD
Toronto, ON · Calgary, AB
- Full-time
Apply knowledge of systems, programs and services, and external requirements, in achieving efficiency and productivity objectives for the group
Added 1 hour ago
MP
General Manager - Luxury/High End Rental Condo
Michael Page
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $135,000 CAD / year
- Full-time
As a General Manager, you will oversee day-to-day operations, ensuring efficient management of property assets. Your role will include leading teams, managing budgets, and ensuring…
Added 1 hour ago
BG
Service Operations (Warranty) - Placement Year
BMW Group
Goodwood, ON
- Internship
Rolls-Royce Motor Cars is part of the BMW Group, and its Goodwood manufacturing plant sits in the heart of the West Sussex countryside.

BMO

Customer Service Representative

Surrey, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/15/2026

Address:

5661 152 Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Interpersonal skills
Problem solving
Digital literacy
Communication
Risk management
Compliance
Team collaboration
Organization
Referral management
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Handling
Risk Management
Compliance
Digital Banking
Sales
Referrals
Inventory Management
Money Laundering Reporting
Banking Products
Credit Cards
Personal Banking
Operational Support
Transaction Processing

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