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Added 9 mins ago
BS
Food Service Team Member
Bento Sushi
Listowel, ON
- Up to $17.95 CAD / hour
- Full-time
Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic…
Added 9 mins ago
ME
General Manager, Vancouver Flagship
Mountain Equipment Company
Vancouver, BC
- $110,000 to $145,000 CAD / year
…teams, leading with care and clarity, and ensuring our decisions support meaningful experiences for our members, our staff, and the places we love to…
Added 9 mins ago
ML
Lumber Yard Attendant
Muskoka Lumber and Building Supplies Centre
ON
- $18 to $24 CAD / hour
- Full-time
In this active, physical role, your focus on safety, accuracy, and customer support will help ensure a smooth and efficient yard operation. Whether you’re preparing orders, loading…
Added 9 mins ago
ML
Paint Shop Labourer/Machine Operators
Muskoka Lumber and Building Supplies Centre
Bracebridge, ON
- $20 to $28 CAD / hour
- Full-time
Support the team with other duties, as assigned by management
Added 9 mins ago
ML
Mill Worker/Production Labourer
Muskoka Lumber and Building Supplies Centre
ON
- $18 to $24 CAD / hour
- Full-time
Muskoka Lumber is a busy lumber yard with on-site milling and finishing operations, proudly supplying high-quality building materials throughout Muskoka and the surrounding areas. We are…
Added 9 mins ago
Customer Processing Representative
The Canada Life Assurance Company
London, ON · Montreal, QC
Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused…
Added 9 mins ago
Senior Primary Care Assistant - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
As a member of the Primary Care Team and reporting to the respective Manager, the Senior Primary Care Assistant is responsible for the coordination of the Primary Care Assistants,…
Added 9 mins ago
H
Dental Administrator
HealthOne
Toronto, ON
- $23 to $27 CAD / hour
…Administrator to be part of our North York Clinic. As an integral member of HealthOne Dental, one of eight specialized departments within our organization, you will be part of a cohesive…
Added 9 mins ago
E
Registered Practical Nurse (RPN) – Part Time (PT) - York
Extendicare
Sudbury, ON · LTC - York (York St.)
- Part-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 15 mins ago
BN
Waterfront Operations Coordinator
Build Nova Scotia
Halifax, NS
- Full-time
The Waterfront Operations Coordinator supports the safe, efficient, and customer-focused operation of marina facilities across the waterfront portfolio. Reporting to the Area Manager, this…
Added 15 mins ago
MM
Manager, District Sales - DSM
Mitsubishi Motor Sales of Canada, Inc.
ON · Ontario, Canada
- Full-time
MMSCAN does not utilize AI to review or assess applicants. All screening is conducted internally by a member of the HR team and/or the hiring manager.
Added 15 mins ago
T
FP Client Service Associate
TD
Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 15 mins ago
L
Guest Experience Lead | Westmount (contract)
lululemon
Montreal, QC
- Full-time
Added 15 mins ago
C
Retail Store Ambassador
Cozey
Montreal, QC
- Part-time
…We value data, learning, and adaptability, ensuring that our operations are as dynamic as the market we operate in. We believe in providing a platform where ideas are heard, respected, and…
Added 15 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 15 mins ago
T
Personal Banking Associate - Saint-Hyacinthe (Full Time)
TD
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 15 mins ago
L
Assistant Manager, Operations | Tanger Outlet
lululemon
Ottawa, ON
- Internship
The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant…
Added 15 mins ago
FH
Chief Estimator
Fuze HR Solutions
Woodstock, ON
- Full-time
Participate as a member of the company's leadership team and contribute to strategic and resource planning.
Added 15 mins ago
OS
Planner
Ontario Shipyards
St. Catharines, ON
- Full-time
…multi-million-dollar initiative that is revolutionizing shipyard operations in Ontario and ultimately Canada. Our team takes immense pride in keeping the Great Lakes fleet moving, building…
Added 15 mins ago
B
Customer Success Manager
BlueCat
Toronto, ON
- Full-time
We're BlueCat - a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that…
Added 28 mins ago
FB
Team Leader - Packaging
fgf brands
Woodbridge, ON
- Other
Ensures every Team Member on the packaging line receives their entitled break and proper coverage is provided Follows all GMP’s and Safety Procedures as outlined by FGF
Added 28 mins ago
LC
Merchant, Multicultural (Super Market Division)
Loblaw Companies Limited
Brampton, ON
- Full-time
…Multicultural and working closely with the Merchant(s) you will a member of a diverse and dynamic team that are data-driven and customer centric with a passion for food! Are you exhilarated…
Added 28 mins ago
A
Staff Developer
AtkinsRéalis
Toronto, ON · Montreal, QC
- Full-time
…our planet and its people. The Data, AI & Advanced Analytics team delivers enterprise data platforms, analytics, automation, and AI capabilities that support critical business processes…
Added 43 mins ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Barrie, ON
…promotional initiatives, while also contributing to overall store operations including merchandising, cleanliness standards, receiving, and inventory…
Added 43 mins ago
Delivery Driver
Fire & Flower Inc.
Barrie, ON
…of the customer journey. When not on delivery, the role may support in-store operations during downtime or for break coverage including basic guest service, inventory, and store…

BMO

Customer Service Representative

Surrey, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/15/2026

Address:

5661 152 Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Interpersonal skills
Problem solving
Digital literacy
Communication
Risk management
Compliance
Team collaboration
Organization
Referral management
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Handling
Risk Management
Compliance
Digital Banking
Sales
Referrals
Inventory Management
Money Laundering Reporting
Banking Products
Credit Cards
Personal Banking
Operational Support
Transaction Processing

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