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Added 20 mins ago
C
Analyst, Client Onboarding & Service
CIBC
Toronto, ON
- Full-time
…view to architecting and delivering integrated cash flow and treasury management solutions. As the Analyst, Client Onboarding & Service, you will be accountable to perform after sales…
Added 20 mins ago
B
Customer Services Representative
BMO
North Vancouver, BC
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 20 mins ago
B
Customer Service Representative
BMO
North Vancouver, BC
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 49 mins ago
SS
Project Manager
Soho Square Solutions
Montreal, QC
- Contract
We are seeking an experienced Project Manager with a strong background in Cash Management, Treasury Services, and Corporate Banking to lead and deliver strategic banking initiatives. The…
Added 49 mins ago
H
Controller
HiredUp
Georgetown, ON
- $200,000 CAD / year
- Full-time
Oversee treasury functions, including cash flow and effective cash management
Added 51 mins ago
OD
Senior Accountant
Orion Digital
Remote, Canada
- $85,000 to $95,000 CAD / year
- Full-time
- Remote
You'll work directly with the Controller and Finance Manager across fund accounting, IFRS reporting, full-cycle close, and external audit for Orion Digital's asset management entity. The…
Added 1 hour ago
B
Customer Service Representative
BMO
Montreal, QC
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 3 hours ago
B
Customer Service Representative - Portuguese speaker
BMO
Toronto, ON
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 3 hours ago
B
Customer Service Representative - Spanish speaker
BMO
Toronto, ON
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 3 hours ago
HS
Financial Controller
Henry Schein One Canada
Surrey, BC
- $120,000 to $135,000 CAD / year
- Full-time
Added 4 hours ago
CN
Manager, Innovation and Commercialization
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…you answered yes, our Chalk River location is looking for a Manager, Innovation and Commercialization to lead and execute strategic commercial initiatives that turn novel ideas into impact.…
Added 4 hours ago
B
Customer Service Representative
BMO
Fort Smith, NT
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 4 hours ago
B
Customer Service Representative
BMO
Surrey, BC
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 4 hours ago
B
Customer Service Representative
BMO
Burnaby, BC
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 4 hours ago
B
Customer Service Representative
BMO
Port Coquitlam, BC
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 4 hours ago
B
Customer Service Representative
BMO
New Westminster, BC
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 6 hours ago
CN
Project Assistant
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Querying and preparing various reports to support the department's Project Manager and project staff, including retrieving and analyzing data.
Added 6 hours ago
CN
Project Leader
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Supporting the Project Manager and project team for the delivery of large-scale projects of critical significance to the ongoing success of CNL, characterized as multi-year in duration,…
Added 6 hours ago
B
Manager, Finance (Controllership)
BMO
Toronto, ON · BMOPLACE
- Full-time
The Manager serves as the central coordinator for quarterly Board and Committee reporting, including financial statements, regulatory disclosures, and executive management materials, while…
Added 8 hours ago
RH
Controller
Robert Half
Markham, ON
- Full-time
…the Controller will oversee financial reporting, compliance, treasury, budgeting, internal controls, and team leadership while serving as a key liaison with the organization's international…
Added 16 hours ago
T
Business Systems Analysis Specialist
TD
Toronto, ON
- Full-time
…with top-tier organizations. We offer innovative solutions and treasury advisory services on large and complex liquidity, payments, and trade finance needs. Business constantly changes with…
Added 18 hours ago
TS
Senior Credit Representative
thyssenkrupp Supply Chain Services
Windsor, ON
- Full-time
Experience with borrowing base reporting, asset-based lending (ABL), cash forecasting, or treasury support is considered an asset.
Added 20 hours ago
T
Senior Analyst, Margin Accounts Group (4583)
TD
Toronto, ON
- Full-time
…strong relationships with Front Office, Credit Risk, Legal, Treasury, Settlements, Operations, Technology, and external…
Added 20 hours ago
T
Analyst, Margin Accounts Group (5576)
TD
Toronto, ON
- Full-time
…internal partners, including Front Office, Credit Risk, Legal, Treasury, Settlements, Operations, and Technology, as well as external counterparties. The Analyst will escalate material…
Added 21 hours ago
Accounting Assistant
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
Reporting to the Manager, Finance, you will be responsible for supporting key treasury, accounts receivable, and payroll functions that help ensure the accuracy, integrity, and efficient…

BMO

Customer Service Representative

Surrey, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/15/2026

Address:

5661 152 Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Interpersonal skills
Problem solving
Digital literacy
Communication
Risk management
Compliance
Team collaboration
Organization
Referral management
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Handling
Risk Management
Compliance
Digital Banking
Sales
Referrals
Inventory Management
Money Laundering Reporting
Banking Products
Credit Cards
Personal Banking
Operational Support
Transaction Processing

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