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Added 12 mins ago
D
Client Financial Services Agent
Desjardins
Montreal, QC
- Full-time
…communication skills to ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You provide significant business development…
Added 12 mins ago
Customer Service Representative - Heartland Town Centre, Mississauga (22.5 hrs/week)
Scotiabank
Mississauga, ON
…Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey…
Added 27 mins ago
KS
Credit Card Sales Representative
Kognitive Sales Solutions
Stratford, ON
- Part-time
Sales or customer service experience is an asset, but attitude and drive matter most.
Added 27 mins ago
KT
Temp Front Counter Sales Representative
Kal Tire
Corner Brook, NL
- Temporary
As a Front Counter Sales Representative, you’ll be the first point of contact in the store - helping customers choose the right products and services while keeping things moving. This is a…
Added 27 mins ago
KT
Front Counter Sales Representative South Edmonton
Kal Tire
Edmonton, AB
- Temporary
As a Front Counter Sales Representative, you’ll be the first point of contact in the store, helping customers choose the right products and services while keeping things moving. This could…
Added 27 mins ago
Route Service Sales Representative (4-Day Workweek)
Cintas
Hamilton, ON
Cintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. RSSRs drive a truck along an established route and…
Added 42 mins ago
BP
Concrete Pool Sales Representative
BETZ POOLS LTD.
Stouffville, ON
- Full-time
Betz Pools Limited is a leading swimming pool construction, renovation, and service company serving homeowners throughout Southern Ontario. We pride ourselves on delivering exceptional…
Added 42 mins ago
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Customer Service Representative
BMO
Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 42 mins ago
CB
Customer Service/ Sales Associate
Capital BBQ
Ottawa, ON
- $20 to $22 CAD / hour
- Full-time
ARE YOU A CUSTOMER SERVICE & SALES PRO LOOKING FOR YOUR NEXT OPPORTUNITY?
Added 42 mins ago
RS
Operations Management Trainee
Ryder Supply Chain Solutions
Mississauga, ON
- Full-time
…work cross functionally across Operations, Asset Management, Sales, Quality, and…
Added 56 mins ago
HR
Territory Sales Representative CA
Herc Rentals
Bonnyville, AB
- Full-time
We are currently looking for Territory Sales Representatives to come and join our team. The successful candidate will come from the construction industry, be a go-getter, uncovering new…
Added 56 mins ago
FS
Customer Success Specialist
Fruit Suite
Toronto, ON · Etobicoke, ON
- Full-time
We are seeking a dynamic and motivated individual to join our team as a Customer Care/Inside Sales Representative. In this role, you will be responsible for providing exceptional customer…
Added 56 mins ago
WC
B2B Sales Representative: Business Development
Waste Connections of Canada
Hamilton, ON
- Full-time
The Outside Sales Representative – Business Development plays a key role in driving growth by identifying, developing, and securing new business opportunities within an assigned territory…
Added 56 mins ago
M
Sales Development Rep
Motion
AB · Edmonton, AB
- Full-time
The Sales Development Representative role professionally represents Motion Industries to our customers with the knowledge and skills to provide them the product or service they need.
Added 57 mins ago
Accounting Assistant - Contract
Westerkirk
Victoria, BC
…specialized niche market. This role requires an organized, client service-orientated professional that enjoys working in a fast-paced…
Added 1 hour ago
TG
Planet Fitness - Member Services Representative - Part Time - Pembroke
Taymax Group
Pembroke, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 1 hour ago
C
Financial Services Representative II
CIBC
Fort St. John, BC · Fort Saint John
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 hour ago
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Customer Service Representative
Speedy Cash
Prince Albert, SK
- Up to $17 CAD / hour
- Full-time
…to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for…
Added 1 hour ago
BB
Seasonal Retail Associate
Best Buy Canada
St. John's, NL
- Part-time
Paid training to build valuable customer service and sales skills
Added 1 hour ago
UO
Urban Outfitters Key Holder
Urban Outfitters
Quebec, QC
- Part-time
Actively participates as floor service leader by facilitating an energized pace, positive service environment, communication of daily sales goals and key metrics, while maintaining zone and…
Added 1 hour ago
AI
Customer Service Representative – Trainee
Allen Insurance Group
Waterloo, ON
- Full-time
We are currently looking for a Personal Lines Customer Service Representative (CSR) trainee with a minimum of 3 years customer service experience in the insurance industry or a related…
Added 1 hour ago
TB
Customer Service Representative
The Brick
Mississauga, ON
- Full-time
Role Description The Customer Service Representative is a full-time, on-site role based in Mississauga, ON. In this position, the team member responds to customer inquiries in person, by…
Added 1 hour ago
RE
Outside Sales & Branch Manager
Robertson Electric Wholesale
Kitchener, ON
- Full-time
We house the largest inventory to better service our customers and deliver on sales commitments.
Added 1 hour ago
L
Financial Service Representative - LendDirect Office 1630
LendDirect
Windsor, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 1 hour ago
T
Merchandising Rep $27 CAD (SAXX Underwear)
ThirdChannel
Bathurst, NB
- $27 to $29 CAD / hour
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Build merchandising, inventory and customer service experience

BMO

Customer Service Representative

Fort Smith, NT, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/29/2026

Address:

82 Breynat Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support branch operations, manage cash, and collaborate with team members to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Interpersonal skills
Problem solving
Digital literacy
Communication
Organization
Collaboration
Risk management
Regulatory compliance
Banking services
Relationship building

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Anti-Money Laundering
Digital Banking
Sales
Credit Cards
Inventory Management
Banking Transactions
Relationship Management
Regulatory Environment
Personal Banking

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