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Added 12 mins ago
C
Engagement Manager - Aerospace Sector
Capgemini
Montreal, QC
- $76,336 to $166,552 CAD / year
Responsable d’Engagement (Engagement Manager) – Secteur Aérospatial
Added 12 mins ago
CH
Digital Marketing Coordinator
Covenant House Vancouver - Vancouver, BC
Vancouver, BC · Covenant House Vancouver - Seymour
- Full-time
Manage and optimize digital content as part of CHV’s overall marketing strategy, under the direction of the Marketing Manager.
Added 15 mins ago
SI
construction manager
STRABAG Inc.
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
- On-site
…tunnel excavation with qualified personnel. The construction Manager will report on the ground conditions encountered and support measures installed, which will be documented daily. They…
Added 22 mins ago
M
Product Manager
Morningstar
Toronto, ON
- Full-time
We are seeking a Product Manager with strong business analysis and data analysis skills to lead the development and ongoing enhancement of managed investment calculation capabilities.
Added 22 mins ago
AH
Coordinator, Community Engagement
Argonauts Holdings Limited Partnership
Toronto, ON · MLSE Launchpad
- Full-time
As a member of our dynamic MLSE Community Engagement Team, you will be at centre court of the action. Reporting to the Manager of Engagement, you will be responsible for coordinating…
Added 22 mins ago
PS
Senior Estimator
Primoris Services Corporation
Acheson, AB · Edmonton, AB · PSC Canada Corporate Office
- Full-time
…sits instead of spreading it evenly. Fence real unknowns to change…
Added 22 mins ago
PS
Construction Manager - SAGD
Primoris Services Corporation
Acheson, AB · Calgary, AB · Edmonton, AB · Fort McMurray, AB · PSC Canada Corporate Office
- Full-time
The SAGD Construction Manager owns site-wide construction delivery of SAGD Above Ground Pipelines, Central processing facilities and well pads - setting the execution plan, resourcing, and…
Added 22 mins ago
PS
Superintendent - SAGD
Primoris Services Corporation
Acheson, AB · Calgary, AB · Edmonton, AB · Fort McMurray, AB · PSC Canada Corporate Office
- Full-time
Identify and document project change; field direction, scope growth and standby with supporting records, for review by the Construction Manager
Added 22 mins ago
PS
Project Manager - SAGD
Primoris Services Corporation
Acheson, AB · Calgary, AB · Edmonton, AB · Fort McMurray, AB · PSC Canada Corporate Office
- Full-time
Own the change management process; establish entitlement, quantify impact, and pursue timely client disposition of changes
Added 22 mins ago
UM
Senior Manager, Test Engineering
Ultra Maritime
Dartmouth, NS
- Full-time
The Senior Manager, Test Engineering is responsible for leading the Test Engineering organization and developing the strategic vision for product testing across the business. This role…
Added 26 mins ago
G
Executive Director
GoodWork.ca
Elora, ON
- Internship
…programs that promote sustainability and create measurable change. As a small and collaborative organization, you’ll have the opportunity to take initiative, work with a wide range of…
Added 26 mins ago
AC
Manager, Indirect Tax
ACCA Careers
Winnipeg, MB
- Full-time
Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.
Added 37 mins ago
SJ
OSP Intake Worker
St. Joseph's Healthcare Hamilton
Hamilton, ON · OSP
- Full-time
…to support centralized screening intake triage and referral management for the OSP program across the entire Ontario West…
Added 37 mins ago
SJ
Administartive Support 09
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
…St. Joseph's Healthcare Hamilton. The Program is committed to change and innovation through education service and research to bring the highest quality science into health care for the…
Added 37 mins ago
SJ
Human Resources Business Partner, Non Acute
St. Joseph's Healthcare Hamilton
Dundas, PE · St. Joseph's Villa Dundas
- Full-time
Reporting to the Human Resources Manager, this position is responsible for executing HR strategies focused on talent management, workforce planning, employee engagement and employee and…
Added 38 mins ago
SJ
Manager, Occupational Therapy, Physiotherapy and Recreational Therapy
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
Reporting to the Director of Interprofessional Practice, the Manager, Occupational Therapy, Physiotherapy and Recreational Therapeutic Services provides strategic, clinical, operational,…
Added 38 mins ago
TB
Heating & Cooling Technician
Tilray Brands, Inc.
Ste. Agathe, MB · Winnipeg, MB · Toronto, ON
- Full-time
…the work being performed by the people assigned to this work. Management reserves the right to amend and change responsibilities to meet business and organizational…
Added 38 mins ago
TB
Heating & Cooling Technician
Tilray Brands, Inc.
Winnipeg, MB
- Full-time
…the work being performed by the people assigned to this work. Management reserves the right to amend and change responsibilities to meet business and organizational…
Added 38 mins ago
TB
Technician, Heating & Cooling
Tilray Brands, Inc.
AB · Saskatoon, SK
- Full-time
…the work being performed by the people assigned to this work. Management reserves the right to amend and change responsibilities to meet business and organizational…
Added 38 mins ago
TB
Inventory Control Associate
Tilray Brands, Inc.
Leamington, ON
- Full-time
Ability to adapt promptly to any change in working condition and to get problems resolved without delay
Added 56 mins ago
CC
Manager, Communications
Canadian Cancer Society
Halifax, NS
- Full-time
As a member of the Communications team at the Canadian Cancer Society (CCS), the Mission Communications Manager is primarily responsible for developing communications strategies, plans and…
Added 56 mins ago
DG
Project Manager, Civil
Dawson Group
Kamloops, BC
- Full-time
Dawson Civil is looking for a Project Manager who will be a key leader and will provide oversite on operations to support successful project completion through problem solving initiatives…
Added 56 mins ago
DG
Civil Estimator
Dawson Group
Kamloops, BC
- Full-time
Manage the cost, negotiation and settlement of change orders and mitigate potential claims during construction in conjunction with the lead Project Manager.
Added 56 mins ago
EG
Route Supervisor
Emterra Group
Barrie, ON
- Full-time
…ourteam and support the Barrie. Reporting to the Operations Manager you will be a hands-on supervisorassisting with all aspects of the collection's operations, as well as supporting the…
Added 56 mins ago
FH
Program Coordinator, Physician Quality Improvement (PQI)
Fraser Health Authority
Surrey, BC
- $32.43 to $46.62 CAD / hour
- Temporary
Are you passionate about improving healthcare systems, leading impactful projects, and supporting meaningful change? Fraser Health is seeking a collaborative and results-driven Project…

BMO

Customer Service Representative

Montreal, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/19/2026

Address:

9150, boulevard L'Acadie

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also manage operational activities, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash handling
Needs-based selling
Digital banking
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Compliance
Sales
Transaction processing
Relationship building

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Management
Compliance
Risk Management
Digital Banking
Sales
Referrals
Inventory Management
Anti-Money Laundering
Regulatory Requirements
Banking Transactions
Credit Card Services
Personal Banking

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