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Added 5 mins ago
DH
Assistant Banquet Manager
Delta Hotels by Marriott Prince Edward
Charlottetown, PE
- Full-time
Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
Added 6 mins ago
SH
Sales Manager
Sandman Hotel Group
Prince George, BC
- $54,000 to $64,000 CAD / year
- Full-time
- On-site
…maintain as well as build the existing client base. The Sales Manager will be based in Prince George.Our Managers understand the meaning of true Customer Service; they are professional,…
Added 27 mins ago
TD
Sales Manager
Target Digital Canada
Vancouver, BC
- Full-time
We are seeking a driven and relationship-oriented Sales Manager to help expand our presence in the BC market. This role is ideal for someone with strong B2B sales experience, particularly…
Added 41 mins ago
CM
Licensed Condominium Manager
CONDOMINIUM MANAGEMENT GROUP
Ottawa, ON
- $52,000 to $150,000 CAD / year
- Full-time
- On-site
Job Summary: The Licensed Condominium Manager is responsible for the day-to-day management and administration of assigned condominium corporations within Condominium Management Group?s…
Added 58 mins ago
CB
Registered Condominium Manager
Coldwell Banker Real Estate Management Leaders
Brampton, ON
- Full-time
The manager will facilitate board and owner meetings, address resident inquiries and concerns, enforce condominium bylaws and policies, and maintain clear documentation and records. This…
Added 59 mins ago
Risk Associate
Health Sciences North
Sudbury, ON
Provide support to staff and leaders on routine clinical, operational, property, legal, insurance and reputational matters, including safety concerns, and police or trespass matters, using…
Added 59 mins ago
Risk Associate
Health Sciences North
Sudbury, ON
Provide support to staff and leaders on routine clinical, operational, property, legal, insurance and reputational matters, including safety concerns, and police or trespass matters, using…
Added 59 mins ago
ENVIRONMENTAL COMPLIANCE OFFICER
City of Toronto
Toronto, ON
…requirements. The role ensures that residents, businesses, and property owners adhere to environmental standards related to wastewater, water and other municipal…
Added 1 hour ago
NC
Manager Research and Development
Nutem Custom Manufacturing
Burlington, ON
- $90,000 to $100,000 CAD / year
- Full-time
- On-site
…*Overview*: Reporting to the Director R&D and Technical Services, the Manager Research & Development will be focussing on advancing the development of innovative formulations across…
Added 1 hour ago
M
Product Manager
Morningstar
Toronto, ON
- Full-time
…Calculations team translates Morningstar’s research and intellectual property into accurate, scalable, and consistent analytics used across Morningstar…
Added 1 hour ago
TB
Heating & Cooling Technician
Tilray Brands, Inc.
Ste. Agathe, MB · Winnipeg, MB · Toronto, ON
- Full-time
Reporting to the Maintenance Manager, the Maintenance Technician’s primary responsibility is to perform maintenance activities, including installing, inspecting, replacing, and repairing…
Added 1 hour ago
TB
Technician, HVAC
Tilray Brands, Inc.
Fenwick, ON
- Full-time
Reports to: Manager, Engineering, Maintenance & Facilities
Added 1 hour ago
TB
Facilities Technician
Tilray Brands, Inc.
Nanaimo, BC
- $21 CAD / hour
- Full-time
Reporting to the Facilities and Maintenance Manager, the Facilities Technician will support a variety of facility improvement projects and maintenance activities across the site. This…
Added 1 hour ago
TB
Heating & Cooling Technician
Tilray Brands, Inc.
Winnipeg, MB
- Full-time
Reporting to the Maintenance Manager, the Maintenance Technician’s primary responsibility is to perform maintenance activities, including installing, inspecting, replacing, and repairing…
Added 1 hour ago
TB
Grain Supply Chain Manager
Tilray Brands, Inc.
Ste. Agathe, MB
- Full-time
Reporting to the Sr. Director, Operations, the Grain Supply Chain Manager (GSCM) is responsible for managing the Company’s entire hemp grain supply chain; contracted growers, and supplier…
Added 1 hour ago
TB
Technician, Heating & Cooling
Tilray Brands, Inc.
AB · Saskatoon, SK
- Full-time
Reporting to the Maintenance Manager, the Maintenance Technician’s primary responsibility is to perform maintenance activities, including installing, inspecting, replacing, and repairing…
Added 1 hour ago
TB
IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
Reporting to the Manager, Internal Audit, the IT Internal Controls Auditor is responsible for supporting the execution of IT audit engagements in alignment with departmental standards and…
Added 1 hour ago
TB
Senior IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Reporting to the Manager, Internal Audit, the Senior IT Internal Controls Auditor is responsible for supporting the planning and execution of IT audit engagements in alignment with…
Added 1 hour ago
TB
Inventory Control Associate
Tilray Brands, Inc.
Leamington, ON
- Full-time
…directly or indirectly, will be considered Tilray Brands, Inc. property. Tilray will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency…
Added 1 hour ago
VI
Senior Visual Merchandising Consultant – Freelance
VM ID Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Our projects span independent retailers, pop-ups, showrooms, shopping centres, property groups and established retail organizations. The work varies from strategic consulting and store…
Added 2 hours ago
CO
Manager of Revenue & Financial Planning
City of Summerside
Summerside, PE
- Full-time
The City of Summerside is seeking a dynamic, strategic, and collaborative professional to join our Finance Department as Revenue & Financial Planning Manager.
Added 2 hours ago
RG
MAINTENANCE TECHNICIAN
Rank Group
Halifax, NS
- Full-time
Promptly attend to all Tenant service requests as directed by the Property Manager or Chief Building Engineer
Added 2 hours ago
R
Senior Manager, Content Development and Production (French Services) (On Site)
Radio-Canada
Saguenay, QC
- Full-time
Radio-Canada’s multimedia station in Saguenay is seeking a Senior Manager, Content Development and Production. Reporting to and working collaboratively with regional leadership, you will…
Added 2 hours ago
EG
Regional Health & Safety, Risk Manager – Western Canada
Emterra Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Reporting directly to the Director, Health & Safety/Risk, the Regional Health & Safety, Risk Manager – British Columbia, Saskatchewan and Manitoba provides regional leadership for health,…
Added 3 hours ago
SP
property manager
Seymour Property Management
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
- On-site
Property Manager *Location:* 570 Dunsmuir Street, Vancouver, BC *Employment Type:* Full-time, Permanent *Salary Range:* $80,000?$90,000 *About Seymour Property Management* Seymour Property…

BMO

Customer Service Representative

Montreal, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/19/2026

Address:

9150, boulevard L'Acadie

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also manage operational activities, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash handling
Needs-based selling
Digital banking
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Compliance
Sales
Transaction processing
Relationship building

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Management
Compliance
Risk Management
Digital Banking
Sales
Referrals
Inventory Management
Anti-Money Laundering
Regulatory Requirements
Banking Transactions
Credit Card Services
Personal Banking

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