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Added 4 mins ago
BT
Implementation Lead
Beanfield Technologies Inc.
Bolton, ON
- $65,000 to $80,000 CAD / year
- Full-time
Carry out any other duties as assigned by the Manager, Strategic Projects to support the successful execution of projects and the achievement of organizational objectives.
Added 4 mins ago
C
Senior Grocery Clerk (Delivery)-13th Ave Food Centre
Co-op
Medicine Hat, AB
- Full-time
Communicate effectively with the Grocery Manager and team to ensure smooth coordination of delivery schedules and store operations.
Added 4 mins ago
Store Manager
UFA Co-operative Ltd.
Stettler, AB
The Store Manager will oversee the daily operations of a Farm & Ranch Supply store. This leadership role is responsible for driving operational excellence, is a champion for safety culture,…
Added 4 mins ago
PF
SALES AND EDUCATION MANAGER - ENCAN
Pierre Fabre Laboratories
Canada - Networks
- Full-time
We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey.
Added 4 mins ago
MI
Senior Manager, Data Analytics & Business Intelligence
Medline Industries, LP
Toronto, ON · Mississauga, ON · Spectrum
- Full-time
The Senior Manager, Data Platforms & Analytics will lead the development and ongoing evolution of Medline Canada’s data foundation, business intelligence, and analytics capabilities.
Added 4 mins ago
M
Product Growth Manager
Manulife
Toronto, ON
- Full-time
The Product Growth Manager will support go-to-market strategy and product experience for a portfolio of products, including Optional Life and Critical Illness. Working in close…
Added 4 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Full-time
…care to clients. The Registered Nurse is responsible to the Manager of a designated…
Added 4 mins ago
MRHS - Educational Assistant 5.50 (Term)
Nova Scotia Regional Centres for Education & CSAP
Middleton, NS
Educational Assistants provide support to students who are identified through the program planning process as requiring support with medical and personal care and/or safety/behavior…
Added 4 mins ago
Fleet Financial Analyst
FortisBC
Surrey, BC
This role provides financial analysis and support to Fleet services.
Added 4 mins ago
ST
Senior Communications and Public Affairs Officer
Skilled Trades Ontario
Mississauga, ON
- $43.39 to $56.67 CAD / hour
Reporting to: Manager, Corporate Communications
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M
Lead Contracts Administrator
Metrolinx
Canada
- Full-time
Under direction from the Senior Manager, the successful candidate will manage the procurement, effective management and life-cycle maintenance of complex CPG’s contracts for professional…
Added 4 mins ago
AW
Supervisor, Transfers
Aviso Wealth
Remote, Canada
- $83,000 to $100,000 CAD / year
- Full-time
- Remote
Reporting to the Manager of Operations, the Supervisor, Transfers is responsible for overseeing the Transfers Team, managing volumes and ensuring daily deadlines are met. Supervisory…
Added 4 mins ago
AW
Director, Strategic Sourcing & Supplier Management
Aviso Wealth
Remote, Canada
- $135,000 to $160,000 CAD / year
- Full-time
- Remote
…information into actionable insights and recommendations that support senior leadership decision-making and demonstrate the function’s…
Added 4 mins ago
AW
Supervisor, Transfers
Aviso Wealth
Remote, Canada
- $83,000 to $100,000 CAD / year
- Full-time
- Remote
Reporting to the Manager of Operations, the Supervisor, Transfers is responsible for overseeing the Transfers Team, managing volumes and ensuring daily deadlines are met. Supervisory…
Added 4 mins ago
AW
Director, Strategic Sourcing & Supplier Management
Aviso Wealth
Remote, Canada
- $135,000 to $160,000 CAD / year
- Full-time
- Remote
…information into actionable insights and recommendations that support senior leadership decision-making and demonstrate the function’s…
Added 4 mins ago
International Tax Advisory Services - Pillar Two - Manager - Toronto
EY
Toronto, ON
EY is looking for professionals with a transformative mindset to join our fast-growing Pillar Two Tax team as a Manager. This role will give you the opportunity to work on the firm’s…
Added 4 mins ago
International Tax Advisory Services - Pillar Two - Senior Manager - Vancouver
EY
Vancouver, BC
EY is looking for professionals with a transformative mindset to join our fast-growing Pillar Two Tax team as a Senior Manager. This role will give you the opportunity to work on the firm’s…
Added 4 mins ago
International Tax Advisory Services - Pillar Two - Senior Manager - Toronto
EY
Toronto, ON
EY is looking for professionals with a transformative mindset to join our fast-growing Pillar Two Tax team as a Senior Manager. This role will give you the opportunity to work on the firm’s…
Added 4 mins ago
International Tax Advisory Services - Pillar Two - Manager - Vancouver
EY
Vancouver, BC
EY is looking for professionals with a transformative mindset to join our fast-growing Pillar Two Tax team as a Manager. This role will give you the opportunity to work on the firm’s…
Added 4 mins ago
A
Summer Student - Operational Engineering
AltaLink
Calgary, AB
- Temporary
Reporting to the Manager, Operational Engineering, the successful candidate will be part of a multi-disciplinary engineering team responsible for supporting issues on AltaLink’s…
Added 4 mins ago
Project Manager
Government of Alberta
AB
As the project team leader, the Project Manager identifies project requirements with clients; coordinates the activities of all that support the project including in-house team members,…
Added 4 mins ago
LC
Meat Department Manager Full Time Day
Loblaw Companies Limited
Dartmouth, NS
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 4 mins ago
LC
HMR Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Gibbons, AB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 4 mins ago
FS
Préposé(e) à la buanderie (Temps partiel) / Laundry Attendant (Part-Time)
Four Seasons Hotels and Resorts
Montreal, QC · Four Seasons Montreal
- Part-time
Added 4 mins ago
PI
Maintenance Supervisor
PPG Industries
Cambridge, ON · CAN - Cambridge Plant
- Full-time
As the Maintenance Supervisor, you will directly oversee the maintenance technician team, and provide support to the team on necessary training, parts and tools to develop their technical,…

BMO

Customer Service Representative

North Vancouver, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/22/2026

Address:

1505 Lonsdale Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs and providing financial advice while handling daily banking transactions. They also support branch operations, manage cash, and collaborate with team members to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital literacy
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Regulatory compliance
Sales
Transaction processing

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Sales
Referrals
Inventory Management
Banking Transactions
Credit Card Needs
Regulatory Environment
Operational Support

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