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Added 1 hour ago
R&
End User Systems Support Specialist
Robertson & Company Ltd.
Toronto, ON
- Full-time
This organization is a highly respected global financial institution known for its stability, strong governance, and long term commitment to innovation in technology. The team offers a…
Added 2 hours ago
Director, Total Rewards
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Toronto, ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
…that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided…
Added 4 hours ago
GT
Store Associate (Part-Time)
Giant Tiger
Calgary, AB
- $15 to $18 CAD / hour
- Part-time
- On-site
Added 5 hours ago
Sheriff's Officer
Manitoba Justice
Brandon, MB
…completion of the training program, candidates will be hired as part-time term Sheriff’s Officers. Regular full-time positions are then subsequently filled with part-time employees. A…
Added 5 hours ago
Sheriff's Officer
Manitoba Justice
Portage la Prairie, MB
…completion of the training program, candidates will be hired as part-time term Sheriff’s Officers. Regular full-time positions are then subsequently filled with part-time employees. A…
Added 5 hours ago
Senior Engineer
Environment and Climate Change
Winnipeg, MB
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will…
Added 5 hours ago
Building Service Worker
Department of Transportation and Infrastructure
Norway House, MB
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will…
Added 5 hours ago
Resource Coordinator
Department of Families
Flin Flon, MB · The Pas, MB
An eligibility list may be established to fill current and future regular, term, part-time and/or full-time positions in The Pas/Flin Flon and will remain in effect for up to 6 months.
Added 6 hours ago
F
Customer Account Representative
Finning
Edmonton, AB
- Full-time
Finning Canada is seeking a Customer Account Representative to join our team on a permanent, full-time basis in Edmonton. In this role, you will be responsible for managing an assigned…
Added 7 hours ago
Maintenance Worker
Department of Transportation and Infrastructure
Gladstone, MB · Manitou, MB · MacGregor, MB · Killarney, MB · Souris, MB · Treherne, MB
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will…
Added 7 hours ago
Maintenance Worker
Department of Transportation and Infrastructure
Birtle, MB · Minnedosa, MB · Russell, MB · Shoal Lake, MB · Virden, MB · Brandon, MB
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will…
Added 7 hours ago
Maintenance Worker
Department of Transportation and Infrastructure
Altona, MB · Morris, MB · Morden, MB · Sanford, MB · Carman, MB
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will…
Added 7 hours ago
Maintenance Worker
Department of Transportation and Infrastructure
Manigotagan, MB · Beausejour, MB · Lorette, MB · Lac du Bonnet, MB · Steinbach, MB
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will…
Added 7 hours ago
Maintenance Worker
Department of Transportation and Infrastructure
Gillam, MB · Grand Rapids, MB · Norway House, MB · Lynn Lake, MB · Snow Lake, MB · The Pas, MB · Thompson, MB · Wabowden, MB
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will…
Added 7 hours ago
Case Manager
Department of Families
Winnipeg, MB
An eligibility list may be established to fill current and future for regular, term, part-time and/or full-time positions throughout the province and if established will remain in effect…
Added 7 hours ago
Community Service Worker
Department of Families
Winnipeg, MB
An eligibility list may be established to fill regular, term, part-time and/or full-time positions and will remain in effect for 6 months.
Added 7 hours ago
Clerk
Manitoba Justice
Dauphin, MB
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will…
Added 8 hours ago
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Client Service Representative - Killam
ATB
Forestburg, AB · Killam, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 8 hours ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Sioux Lookout, ON
- $43,576 CAD / year
- Full-time
- On-site
…friendly, motivated people who enjoy helping people and being part of a team ? this posting represents a current opportunity at Giant Tiger.Job TitleStore Supervisor (Full-Time)About This…
Added 8 hours ago
GT
Cashier (Part-Time)
Giant Tiger
Peterborough, ON
- $17.95 CAD / hour
- Part-time
- On-site
Added 8 hours ago
GT
Store Associate (Full-Time)
Giant Tiger
Cochrane, ON
- $17.95 CAD / hour
- Full-time
- On-site
Added 8 hours ago
GT
Hardgoods Associate (Full-Time)
Giant Tiger
Brantford, ON
- $17.95 CAD / hour
- Full-time
- On-site
Added 8 hours ago
GT
Store Associate (Part-Time)
Giant Tiger
Peterborough, ON
- $17.95 CAD / hour
- Part-time
- On-site
Added 8 hours ago
GT
Store Associate (Part-Time)
Giant Tiger
Meadow Lake, SK
- $15.35 to $18 CAD / hour
- Part-time
- On-site
Added 9 hours ago
A
Workplace Operations - Receptionist, Workplace Operations
Aritzia
Vancouver, BC
- Full-time
Aritzia is growing and our Workplace Operations team is growing with it. This is a unique opportunity to be part of the team responsible for providing an efficient and attractive workplace…

BMO

Customer Service Representative

North Vancouver, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/22/2026

Address:

1505 Lonsdale Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs and providing financial advice while handling daily banking transactions. They also support branch operations, manage cash, and collaborate with team members to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital literacy
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Regulatory compliance
Sales
Transaction processing

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Sales
Referrals
Inventory Management
Banking Transactions
Credit Card Needs
Regulatory Environment
Operational Support

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