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Added 7 mins ago
C
Accounts Receivable Coordinator
CPCS
ON · Ontario, Canada
- $50,000 to $58,000 CAD / year
- Full-time
Competitive compensation: We offer all team members competitive base salaries along with a benefits package that includes superior health and wellness programs. You could be eligible to…
Added 8 mins ago
Branch Associate - Main Location
Calgary Food Bank
Calgary, AB
Work is primarily conducted in a mixed warehouse and retail-like environment.
Added 8 mins ago
T
Customer Experience Associate
TD
Langley (District), BC
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 8 mins ago
T
Customer Experience Associate
TD
Sault Ste. Marie, ON
- Part-time
· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 8 mins ago
T
Personal Banker- Etobicoke- Future Opportunities
TD
Toronto, ON
- Full-time
Participate fully as a team member, help build a positive and diverse work environment, willingly assist and mentor others in the completion of work activities, and address communication…
Added 8 mins ago
T
Sr, Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
Work closely with System Test Environment Management Team (TEMT) to ensure that environments are fully functional and that builds are deployed properly. Data set up and environment shakes…
Added 8 mins ago
Natural Resource Professional
GeoVerra
Edmonton, AB
Ability to work in a fast paced, dynamic environment with a strong work ethic and a drive to exceed expectations.
Added 23 mins ago
PH
Lead, Replenishment and Distribution, Supply Chain
Provincial Health Services Authority
Cranbrook, BC
- Full-time
…adherence to regulatory, and safety standards. Investigate work and staff issues and initiates disciplinary action, under the guidance of the Manager, Senior Director and/or Human…
Added 23 mins ago
PH
Coordinator, Integrated Protection Services Operations
Provincial Health Services Authority
Vancouver, BC
- Full-time
Manage and reconcile operational expenses for incidental needs. Assist Manager to ensure all spending is properly coded and aligns with budget expectations. Work with vendors and purchasing…
Added 23 mins ago
AC
Licensed Practical Nurse
Alexandra Comm Hlth Ctr
Calgary, AB
- $58,715 to $65,228 CAD / year
- Full-time
…occasional lifting of materials or equipment up to 25 lbs. Work is performed in a clinical environment and may include exposure to emotionally challenging situations, noise, pests,…
Added 23 mins ago
TC
Senior Manager, Portfolio
Travelers Capital Corp
Calgary, AB
- $100,000 to $125,000 CAD / year
- Full-time
The Senior Manager, Portfolio will work closely with the leadership team to assist in the effective management and operational efficiency in all aspects of the business, contributing to the…
Added 23 mins ago
Manager - Banking Technology
EY
Toronto, ON · Montreal, QC
At EY, we’re all in to shape your future with confidence. As a Manager in our Canadian Banking Technology Consulting team within the Platforms group, you’ll play a key role in delivering…
Added 23 mins ago
Technology Consulting - Corporate, Commercial
EY
Toronto, ON · Montreal, QC
Work across EY service lines to deliver integrated solutions that combine business transformation, technology, data, risk, and operational excellence.
Added 23 mins ago
Territory Manager - Ottawa, ON
Nestle Operational Services Worldwide SA
Mississauga, ON
Job Title: Territory Manager (Veterinary Channel)
Added 23 mins ago
E
Environmental Services Manager
Extendicare
Winnipeg, MB · Beacon Hill Lodge
- Full-time
…department budget are within established guidelines • Collaborate - Work with the Executive Director and leadership team to maximize resident satisfaction • Manage - Hire, train and engage…
Added 52 mins ago
FL
Key Account Manager - Aftermarket
FUCHS LUBRICANTS CO.
Cambridge, ON
- Full-time
Work with marketing and segment leadership to execute promotional activities supporting aftermarket growth priorities.
Added 52 mins ago
MM
Powerplant Engineer P.Eng
MTU Maintenance Canada
Delta, BC
- Full-time
or equivalent education in an Engineering related area with 3-4 years work experience (Aviation Gas Turbine Engines), preferable in a repair or maintenance environment
Added 52 mins ago
S
Team Lead, Accounts Payable
SECURE
Calgary, AB
- Full-time
You will be joining a fast-paced, high-volume work environment where efficiency and clear communication are paramount. Our culture emphasizes discipline, minimal distractions, and a…
Added 53 mins ago
Wastewater Laboratory Technician
The District of Sechelt
Sechelt, BC
Under the general supervision of the Chief Wastewater Operator, and reporting to the Manager of Wastewater, this hands-on position involves operating the wastewater treatment plant and…
Added 53 mins ago
UO
Communications and Research Impact Specialist
University of Alberta
Edmonton, AB
- Full-time
Location - This role is hybrid. In-person work primarily takes place at North Campus Edmonton.
Added 1 hour ago
PC
Program Manager- Adults Services
Pacific Coast Community Resources
Kelowna, BC
- Temporary
As our Program Manager, you will use your expertise to make a significant contribution to the people, caregivers, and communities we serve. Through a family-centred approach, you will…
Added 1 hour ago
DM
Environmental Manager
Denison Mines Corp.
Athabasca, AB
- Full-time
The Environmental Manager will provide technical support to the Phoenix Team at the Wheeler River Operation as the project progresses through construction and into operation. The work will…
Added 1 hour ago
M
Crew Chief, Grande Prairie
Midwest
Grande Prairie, AB
- Full-time
Ability to work effectively both independently and as part of a team in a high volume, deadline driven environment.
Added 1 hour ago
M
Survey Assistant, Brooks
Midwest
Brooks, AB
- Full-time
Maintain a clean and organized work environment, including maintenance of tools, supplies, and vehicles.
Added 1 hour ago
CE
Operator – Process
Canadian Energy Insight Inc.
Alder Flats, AB
- Internship
…including a Flex Spending Account; a competitive total compensation package including an Employee Stock Purchase Plan (“ESPP”) and Long-Term Incentive Program (“LTIP”); as well as a…

Closed listing

BMO

Customer Service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Closing date: Sep 30, 2026
Posting language: English
Posted: Sep 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application Deadline:

09/29/2026

Address:

383 Parliament Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also manage operational tasks, including cash transactions and supporting branch business objectives through collaborative teamwork.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Risk management
Compliance
Team collaboration
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Compliance
Money Laundering Reporting
Digital Banking
Credit Card Services
Sales
Inventory Management
Operational Support
Relationship Management
Banking Regulations
Personal Banking

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