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Added 14 mins ago
GO
Worker Advisor
Government of Manitoba
Winnipeg, MB
- Full-time
…application form at the link below or contact Human Resource Services to request a copy of the application form. The selection board will rely on the information provided in this…
Added 14 mins ago
BG
Field Service Planner
Berean Group International, Inc.
Saskatoon, SK
- Contract
Overall Role The Field Services Coordinator/Planner is responsible for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools,…
Added 45 mins ago
A
Outside Field Sales Representative (Small Business Solutions) – Whitby Territory
ADP
Mississauga, ON
- $71,600 to $121,600 CAD / year
- Full-time
ADP is hiring a Banking Relationship Sales Representative (Small Business Solutions). The territory covered for this role is at most 90 minutes from the ADP Prologis location in…
Added 45 mins ago
A
Inside Sales Representative-Small Business Solutions (Hybrid)
ADP
Mississauga, ON
- $63,500 to $113,500 CAD / year
- Full-time
ADP is hiring an Inside Sales Representative (Small Business Solutions)
Added 45 mins ago
A
Outside Field Sales Representative (Small Business Solutions)
ADP
Burnaby, BC
- $71,600 to $121,600 CAD / year
- Full-time
ADP is hiring an Outside Field Sales Representative (Small Business Solutions). The territory covered for this role is at most 90 minutes from the ADP Burnaby location.
Added 45 mins ago
A
Banking Relationship Sales Representative (Small Business Solutions)
ADP
Burnaby, BC
- $71,600 to $121,600 CAD / year
- Full-time
ADP is hiring a Banking Relationship Sales Representative (Small Business Solutions). The territory covered for this role is at most 90 minutes from the ADP Burnaby location.
Added 45 mins ago
A
Senior Sales Representative, Core Major Accounts (Hunter)
ADP
Calgary, AB
- Full-time
ADP is hiring a Senior Sales Representative, Core Major Accounts (Hunter)
Added 1 hour ago
GO
Land Stewardship Manager
Government of Manitoba
Winnipeg, MB
- Full-time
…important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of…
Added 3 hours ago
D
Representative, Desjardins Mortgage
Desjardins
Baie-Comeau, QC · Beloeil, QC · Chambly, QC · Châteauguay, QC · Drummondville, QC · Gaspé, QC · La Sarre, QC · Lachute, QC · Levis, QC · Longueuil, QC · Matane, QC · Mont-Laurier, QC · Mont-Tremblant, QC · Montreal, QC · Rimouski, QC · Rouyn-Noranda, QC · Saint-Hyacinthe, QC · Saint-Jean-sur-Richelieu, QC · Saint-Joseph-de-Beauce, QC · Saint-Jérôme, QC · Salaberry-de-Valleyfield, QC · Sept-Îles, QC · Tadoussac, QC · Val-d'Or, QC · Vaudreuil-Dorion, QC · Victoriaville, QC
- Full-time
Stay on top of financial services industry news, market trends and best practices in your field.
Added 3 hours ago
R&
Director, Enterprise Strategy
Robertson & Company Ltd.
Toronto, ON
- Full-time
Our client is a large, globally established financial services organization with a strong presence across multiple markets. The firm is undergoing a period of strategic growth and…
Added 6 hours ago
H
Social Worker Masters
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…multi-disciplinary team within Youth Mental Health & Addictions Services, the MSW provides mental health therapy to youth and families presenting with a range of disorders. The MSW provides…
Added 6 hours ago
H
Medical Laboratory Technologist I
HealthCareersInSask.ca
Prince Albert, SK
- Part-time
Licensed & registered by College of Medical Laboratory Professionals of Saskatchewan in applicable field(s) of practice
Added 6 hours ago
H
Social Worker Degree
HealthCareersInSask.ca
Regina, SK
- Full-time
…screening, triage, assessment, treatment and case coordination services to a primarily child and youth mental health and addiction population. The incumbent provides supervision to students…
Added 7 hours ago
S
Project Coordinator- Toronto, ON
SKYGRiD
Toronto, ON
- Full-time
SKYGRiD is an industry-leading construction and building services company. We serve clients in the industrial, commercial, institutional, and residential markets, by utilizing our…
Added 7 hours ago
Polysomnography Technician
Winnipeg Regional Health Authority
Winnipeg, MB
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a…
Added 7 hours ago
IA
Cable Assembler
IMP Aerospace and Defence
Hammonds Plains, NS
- $17 to $29.47 CAD / hour
- Full-time
- On-site
…Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that regardless…
Added 7 hours ago
Forest Planning and Development Technician
Natural Resources and Indigenous Futures
Winnipeg, MB
…timber harvested throughout Manitoba. The position also supports field operations related to scaling, peatlands management, and forestry operations, as they pertain to the managment of…
Added 7 hours ago
Land Stewardship Manager
Natural Resources and Indigenous Futures
Winnipeg, MB
…important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of…
Added 8 hours ago
Wildfire Superintendent - Northern Region
Natural Resources and Indigenous Futures
Thompson, MB
Wildfire Service, Conservation & Wildfire Services Division
Added 8 hours ago
Senior Technical Analyst
Innovation and New Technology
Winnipeg, MB
Infrastructure Management Services, Digital and Technology Solutions
Added 8 hours ago
Revenue Clerk
Business, Mining, Trade and Job Creation
Winnipeg, MB
…important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of…
Added 8 hours ago
D
Senior Advisor, Client Relations, Group Retirement Savings
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
Working on complex initiatives that require in-depth knowledge of your field of expertise
Added 8 hours ago
D
Personal Finance Advisor
Desjardins
Caisse Desjardins Pierre-Le Gardeur
- Full-time
Stay up-to-date on the financial services industry, market trends and best practices in your field
Added 8 hours ago
D
Wealth Management Advisor
Desjardins
Saint-Jérôme, QC · Caisse Desjardins de la Rivière-du-Nord
- Full-time
Stay on top of financial services industry news, market trends and best practices in your field so you can identify business development opportunities.
Added 8 hours ago
D
Personal Finance Advisor
Desjardins
Repentigny, QC · Caisse Desjardins Pierre-Le Gardeur
- Full-time
Stay up-to-date on the financial services industry, market trends and best practices in your field

Closed listing

BMO

Customer Service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Closing date: Sep 30, 2026
Posting language: English
Posted: Sep 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application Deadline:

09/29/2026

Address:

383 Parliament Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also manage operational tasks, including cash transactions and supporting branch business objectives through collaborative teamwork.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Risk management
Compliance
Team collaboration
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Compliance
Money Laundering Reporting
Digital Banking
Credit Card Services
Sales
Inventory Management
Operational Support
Relationship Management
Banking Regulations
Personal Banking

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