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Added 12 mins ago
FC
Operations Administrator II
FedEx Canada
Kelowna, BC
- Part-time
Additional Details: Pay rate: $23.14 - Temporary Assignment Position (3 months) - Availability : Monday, Tuesday & Wednesday: 3:00 PM – 7:00 PM , Friday & Saturday: 8:00 AM – 12:00 AM -…
Added 12 mins ago
LC
Grocery Clerk Part Time Evening
Loblaw Companies Limited
Vancouver, BC
- Part-time
…your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like…
Added 12 mins ago
LC
Dairy Clerk Part Time Day
Loblaw Companies Limited
Vancouver, BC
- Part-time
…your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like…
Added 27 mins ago
J
Application Programmer
Jobgether
Canada
- Contract
Added 27 mins ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 27 mins ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 27 mins ago
T
Senior Personal Banker Trainee - Investing
TD
Calgary, AB
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 42 mins ago
IP
Warehouse Associate
Integrated Power Services
Hamilton, ON
- $20 to $22 CAD / hour
- Full-time
…Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and…
Added 42 mins ago
AA
MS VISUAL & FINE ARTS TEACHER
AWSNA: Assoc. of Waldorf Schools of N. America
Whistler, BC
- Full-time
…to the higher aims of our work for mutual inspiration. More details on teaching in Whistler and at WWS at…
Added 42 mins ago
WS
Senior Talent Acquisition Partner
WildBrain Studios
Vancouver, BC
- Contract
Find a job that let’s your imagination run wild!
Added 42 mins ago
E
AI Deployments PM - Future Platforms | Housing
EliseAI
Toronto, ON
- Full-time
A self-starter who takes ownership, follows through on details, and is willing to do hands-on work to make a deployment successful
Added 42 mins ago
TT
Assistant Store Manager Winners - Thunder Bay
The TJX Companies, Inc.
Thunder Bay, ON
- Full-time
This job posting is for an existing position vacancy within our organization.
Added 42 mins ago
Slating Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Ordering and dispensing blood and blood products during shifts and keeping track of Transfusion 25 details.
Added 56 mins ago
HP
Naturalist Teacher in High Park
High Park Nature Centre
Toronto, ON
- From $17.95 CAD / hour
- Part-time
- On-site
Reports to: Programs Supervisor Job Type: Part-time, contract position Hours of Work: 0-20 hours/week Availability on weekends, evenings, Mondays, and Tuesdays is required Note: Please…
Added 57 mins ago
C
Software Developer Embedded Systems I (Full Time) - Canada
Cisco
AB · Vancouver, BC · Ottawa, ON · Montreal, QC · Kanata, Ontario · Calgary, Alberta · Saint-Laurent, Quebec
- Full-time
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full…
Added 1 hour ago
FN
Senior Analyst, Policy
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
Please refer to Job Specification section of the Job Description for more details.
Added 1 hour ago
R|
Junior Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 1 hour ago
DE
General labourer - material handling
Darwin Event Group
Moncton, NB
- From $17.55 CAD / hour
- Part-time
- On-site
Co-ordinate set-ups, staging, seating, parking, communication systems and other details for special events
Added 1 hour ago
TO
Assistant Town Solicitor
Town of Oakville
Oakville, ON
- Full-time
This job posting is for an existing vacancy and therefore will be filled accordingly.
Added 1 hour ago
CS
Part-Time Merchandiser
CONA Services
Barrie, ON · Peterborough, ON
- Part-time
Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
Added 1 hour ago
CS
Part-Time Merchandiser
CONA Services
Barrie, ON · Peterborough, ON
- Part-time
Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
Added 1 hour ago
ENGINEER
City of Toronto
Toronto, ON
Work Location: Metro Hall at 55 John Street, Toronto. See below for more details.
Added 2 hours ago
SC
.net Software Engineer
Select Consulting Resources
Engineer, BC
- Full-time
This is a highly participatory, hands-on job. You will participate in all areas of .net systems and application architecture, software design and development.
Added 2 hours ago
GS
Sr. Software Engineer
GRIDEB SERVICES and RESEARCH PVT LTD
Engineer, BC
- Full-time
Added 2 hours ago
LE
Oil Change Technician & Customer Service Rep
Laczko Equity Group Inc.
Hamilton, ON
- Full-time
Career area Service Centre Team Member Position Type Date Posted 10/08/2026 Location 106 King St W, Hamilton, ON L8G 1J2, Canada Job ID PDX_TL_6ED04FF3-5E82-4886-9862-35BAFB96D3A2_24504740

Closed listing

BMO

Customer Service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Closing date: Sep 30, 2026
Posting language: English
Posted: Sep 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application Deadline:

09/29/2026

Address:

383 Parliament Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also manage operational tasks, including cash transactions and supporting branch business objectives through collaborative teamwork.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Risk management
Compliance
Team collaboration
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Compliance
Money Laundering Reporting
Digital Banking
Credit Card Services
Sales
Inventory Management
Operational Support
Relationship Management
Banking Regulations
Personal Banking

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