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Added 1 min ago
AG
Business Unit Manager
AXIUS GROUP LLC
Toronto, ON · North York, ON
- Full-time
Job Details: Job Location: NWI Canada - North York, ON, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day, SUMMARY
Added 1 min ago
HI
INTERNAL - Full-Time Hybrid Site Supervisor (2 month Temp Contract)
Housing Information Services
Windsor, ON
- Full-time
- Temporary
Added 1 min ago
Transportation Operations Supervisor
Canada Cartage Group of Companies
Ajax, ON
Participate in recruiting team members for your location. Work with Operations Manager to ensure adequate staffing levels are maintained
Added 1 min ago
A
Health, Saftey & Wellbeing Advisor
Arcadis
Markham, ON
- Full-time
The Health, Safety and Wellbeing (HSW) Advisor will support the HSW Manager in delivering HSW second-line assurance for your business area. The role will serve as a trusted advisor to…
Added 1 min ago
Child & Youth Volunteer CBY
YMCA of Southwestern Ontario
London, ON
Location: Centre Branch YMCA, 382 Waterloo Street, London, ON N6B 2N8
Added 1 min ago
Assurance - Intermediate Associate
Segal GCSE LLP
Toronto, ON
Raise issues identified with manager or engagement partner while coming up with potential solutions
Added 1 min ago
LG
Seasonal Sales Associate - Square One
Lisa Gozlan
Mississauga, ON
- Temporary
Added 1 min ago
Animal Flow Coordinator
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Vancouver, BC
LOCATION: Provincial Office in Vancouver, BC – Hybrid (two days a week at the office)
Added 1 min ago
Animal Protection Officer
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Kelowna, BC
LOCATION: Kelowna, BC -Roaming officer - required to travel to the north and south Okanagan to assist with files as well as assist with files in the Thompson and Kootenay Regions
Added 1 min ago
PERSONAL SUPPORT WORKER
Southbridge Healthcare LP
Owen Sound, ON
…provide notice of your need for accommodation to the hiring manager upon scheduling of an…
Added 1 min ago
Sales Office Administrator
Great Gulf Group
Orangeville, ON
Great Gulf is looking for a Part-Time Sales Office Administrator to join our team at our Orangeville, ON location.
Added 1 min ago
Assistant Store Manager
JD Sports / Livestock / Size?
Markham, ON
Our Retail team is looking for an Assistant Store Manager at our CF Markville location! Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities include…
Added 1 min ago
Store Manager
JD Sports / Livestock / Size?
Oshawa, ON
Our Retail Team is looking for a Store Manager at our Oshawa Centre Location! JD Sports is looking for a Store Manager with an upbeat attitude with a passion for sporting apparel and…
Added 1 min ago
T
Personal Banking Associate
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 min ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 min ago
T
Customer Experience Associate
TD
Erin, ON
- Part-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 min ago
T
Personal Banker Trainee
TD
AB
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 min ago
T
Solutions Design IT Specialist
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 min ago
T
PIA Client Service Associate
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 min ago
ID
Outlets Server
IPI Delta Kamloops
Kamloops, BC
- $18.25 to $19.2 CAD / hour
- Part-time
Added 3 mins ago
M
Assistant manager - food services
McDonald's
Québec, QC
- $20.21 to $25 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 6 mins ago
TI
Construction manager
TRANSELEC/COMMON INC.
Laval, QC
- From $115,000 CAD / year
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 7 mins ago
BP
Kitchen manager
Boston Pizza Truro
Truro, NS
- From $50,000 CAD / year
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 7 mins ago
JR
Shift manager - fast food restaurant
JKC Restaurants
Louiseville, QC
- From $17.85 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 9 mins ago
PH
Shift manager - fast food restaurant
Pizza Hut
Drummondville, QC
- From $17.35 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.

Closed listing

BMO

Customer Service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Closing date: Sep 30, 2026
Posting language: English
Posted: Sep 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application Deadline:

09/29/2026

Address:

383 Parliament Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also manage operational tasks, including cash transactions and supporting branch business objectives through collaborative teamwork.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Risk management
Compliance
Team collaboration
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Compliance
Money Laundering Reporting
Digital Banking
Credit Card Services
Sales
Inventory Management
Operational Support
Relationship Management
Banking Regulations
Personal Banking

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