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Added 7 mins ago
HB
Assistant Store Manager - BOSS Outlet, Halton Hills
HUGO BOSS Canada, Inc.
Halton Hills, ON
- Other
Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service.
Added 7 mins ago
HB
Store Manager - BOSS Store, Chinook
HUGO BOSS Canada, Inc.
Calgary, AB
- Other
Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service.
Added 7 mins ago
HB
Assistant Store Manager - BOSS Outlet, McArthur Glen
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service.
Added 7 mins ago
CC
Program Manager
Conexus Credit Union
Regina, SK
- Full-time
We are looking for a dynamic, collaborative, and motivated person to join us as Program Manager for the AGTECH ACCELERATOR at our College Avenue location in Regina, Saskatchewan. In this…
Added 7 mins ago
C
Account Manager, Construction and Survey Solutions (Ottawa / Gatineau)
Cansel
Ottawa, ON
- Full-time
The Account Manager is responsible for building and managing relationships with customers in the building construction sector. This role promotes construction and survey technologies and…
Added 7 mins ago
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- Full-time
The Senior Project Manager is responsible for executing complex projects from inception to completion, acting as the primary liaison between RWS and key clients, to ensure client retention,…
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UI
Account Development Specialist
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Collaborate with District Sales Manager and Store managers to develop sales development plans for growing business with existing customers in their assigned territory
Added 7 mins ago
E
Membership Sales Advisors, Toronto
Equinox
Toronto, ON
- Full-time
…securing member referrals. Under the management of a General Manager, the support of a Regional Manager and a sales team of 3-4 individuals, Advisors must display, have knowledge of and…
Added 7 mins ago
II
Sales & Education Advisor - Toronto, Canada (Freelance)
ILIA, Inc.
Toronto, ON
- $25 to $28 CAD / hour
- Contract
Drive and exceed sales goals as determined by ILIA through store visits for support, events and relationship building.
Added 7 mins ago
SH
Business Development Manager - Mandarin/Cantonese
Senior Helpers – Richmond, BC
Richmond, BC
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This position combines local marketing, community outreach, relationship building, and content coordination.
Added 7 mins ago
CC
Retail Shift Leader
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Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 7 mins ago
MC
Marketing Intern
Molson Coors
Toronto, ON
- Internship
Receive support and coaching from your manager and access to great mentors.
Added 7 mins ago
MC
Marketing Intern
Molson Coors
Toronto, ON
- Internship
Receive support and coaching from your manager and access to great mentors.
Added 7 mins ago
HB
Store Manager - BOSS Outlet, Ottowa
HUGO BOSS Canada, Inc.
Ottawa, ON
- Other
Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service.
Added 7 mins ago
HB
Assistant Manager - BOSS Store, Fairview
HUGO BOSS Canada, Inc.
Toronto, ON
- Other
Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service.
Added 7 mins ago
B
Customer service Representative
BMO
Toronto, ON
- Part-time
Added 22 mins ago
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Corporate Finance Associate/Experienced Analyst
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Edmonton, AB
- Full-time
Assignment of a Performance Manager on day one to help guide and grow your career as a Corporate Finance professional
Added 22 mins ago
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Sales Executive , Ground Logistics
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Toronto, ON
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Manager their own daily schedule and utilize sales productivity tools such as Salesforce.
Added 22 mins ago
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MEP Technical Services Manager
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London, ON · Bristol-London, ON
- Full-time
The key aim in the role as an MEP Technical Services Manager with OCS Technical Services is to support, review and guide the development of Mechanical, Electrical and Public Health (MEP)…
Added 22 mins ago
UI
Account Development Specialist
UAP Inc.
Cranbrook, BC
- $56,100 to $70,100 CAD / year
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Collaborate with District Sales Manager and Store managers to develop sales development plans for growing business with existing customers in their assigned territory
Added 22 mins ago
QW
Customer Success Manager
Quantum World Technologies Inc.
Montreal, QC
- Contract
Strong customer relationship and stakeholder management skills.
Added 22 mins ago
A
Director, Strategic Sourcing & Supplier Management
Aviso
Toronto, ON
- $135,000 to $160,000 CAD / year
- Full-time
Strengthen Supplier Performance and Value: Lead the ongoing evolution of supplier performance management and strategic relationship oversight. Leverage supplier performance, risk and…
Added 22 mins ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract
CBC/Radio-Canada
Toronto, ON
- Full-time
Reporting to the Manager, CBC Gem Merchandising, the Administrative Specialist will collaborate with Product teams, Communication teams, Business & Rights, Programming, Media Solutions and…
Added 22 mins ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract (Open)
CBC/Radio-Canada
Toronto, ON
- Full-time
Reporting to the Manager, CBC Gem Merchandising, the Administrative Specialist will collaborate with Product teams, Communication teams, Business & Rights, Programming, Media Solutions and…
Added 22 mins ago
A
Director, Strategic Sourcing & Supplier Management
Aviso
Vancouver, BC
- $135,000 to $160,000 CAD / year
- Full-time
Strengthen Supplier Performance and Value: Lead the ongoing evolution of supplier performance management and strategic relationship oversight. Leverage supplier performance, risk and…

BMO

Customer Service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/24/2026

Address:

383 Parliament Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs and providing financial advice while handling transactions and operational tasks. They work collaboratively within the branch to achieve business objectives and ensure a seamless, personalized customer experience.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to helping customers with their banking needs.

Skills

Customer Service
Financial Solutions
Sales
Cash Management
Problem Solving
Interpersonal Skills
Communication
Digital Literacy
Risk Management
Compliance
Inventory Management
Relationship Building
Active Listening
Team Collaboration
Organization

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Transactions
Risk Management Framework
Compliance
Money Laundering Reporting
Digital Banking
Credit Cards
Personal Banking
Inventory Management
Referrals
Sales
Operational Support
Regulatory Requirements
Banking Transactions
Customer Profiles
Market Trends
Professional Presence
Business Banking

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