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Added 9 mins ago
IF
Gestionnaire principal de la location/Senior Manager Rental
Impact Fulfillment Services
Montreal, QC
- Full-time
…du poste assurera la gestion directe de tout le personnel du service de location, notamment : les chargés de comptes location, les gestionnaires de succursale (location), les superviseurs…
Added 9 mins ago
HE
Customer Engagement Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Customer service, hospitality, retail, or sales experience is an asset - but not required
Added 9 mins ago
HE
Canadian Tire Financial Services – Customer Service & Sales Representative
Hype Events
Toronto, ON
- Full-time
This is a customer-facing sales and service position where you'll speak directly with customers, explain financial products and services, answer questions, and help people understand the…
Added 9 mins ago
HE
Entry Level Retail Sales Represetative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $45,000 CAD / year
- Full-time
…brand experiences. We’re looking for an Entry-Level Retail Sales Representative to join our growing Midtown Toronto…
Added 39 mins ago
P
Customer Service Representative (Bilingual Spanish)
Paymentus
Richmond Hill, ON
- Full-time
The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment…
Added 40 mins ago
B
Customer Representative (Travel and Tourism)
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Remote, Canada
- Full-time
- Remote
…while converting customer inquiries into successful bookings or sales. Working closely with internal teams and external partners, you will help ensure high-quality service delivery and…
Added 55 mins ago
LF
Dealer Development Manager, SecureDrive (Business Development/Sales) - Edmonton
LGM Financial Services
AB · Edmonton, AB
- Full-time
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Added 55 mins ago
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technical sales representative
HVAC Systems & Solutions Ltd
Port Coquitlam, BC
- Full-time
Added 55 mins ago
B
Customer Representative (Travel and Tourism)
Boldr
Canada
- Full-time
…while converting customer inquiries into successful bookings or sales. Working closely with internal teams and external partners, you will help ensure high-quality service delivery and…
Added 55 mins ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 55 mins ago
SE
Inside Sales Representative - Software
Schneider Electric
Milton, ON · Montreal, QC · Vancouver, BC
- Full-time
Schneider Electric is seeking a motivated and customer-focused Inside Sales Representative (ISR) to support the growth of our Secure Power Software portfolio across Canada. This is an…
Added 1 hour ago
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Event Marketing Representative
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
Previous marketing or sales experience is helpful, but we're also interested in people with transferable experience, strong communication skills and the right attitude.
Added 1 hour ago
TC
Customer Service Representative
TopBuild Corp.
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- Full-time
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Added 1 hour ago
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Customer Operations Manager
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Toronto, ON
- Full-time
Monitor operational performance against service expectations, including on-time delivery, unused-dose management, issue-resolution timelines, and customer satisfaction.
Added 1 hour ago
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Inside Sales Representative
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
As an Inside Sales Representative you will be responsible for prospecting, acquiring, and managing advertising business clients for one of the top players in Digital Advertising, for our…
Added 1 hour ago
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B2B Sales Customer Expert I
Teleperformance
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- Full-time
As a Sales Representative you will be responsible for prospecting, acquiring, and managing advertising clients across various platforms and channels. This role requires a dynamic and…
Added 1 hour ago
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Business Development Representative
Teleperformance
TPCA The Well
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The Business Development Representative works on a vendor team that supports Google’s New Business Sales Team - a group of highly-skilled professionals whose focus is on engaging and…
Added 1 hour ago
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Enterprise Business Development Representative
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
…premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad…
Added 1 hour ago
Inside Sales Representative (B2B Sales Customer Expert I)
Teleperformance
Toronto, ON · TPCA Toronto
As a Sales Representative, your sales expertise combined with your communication skills and analytical abilities will be used to help new and existing businesses grow. An opportunity to…
Added 1 hour ago
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Enterprise Ads Sales Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $65,000 to $75,000 CAD / year
- Full-time
We are seeking a high-performing Enterprise Digital Ads Sales Representative to accelerate growth across key mid-market and enterprise accounts for an industry-leading AI platform. In this…
Added 2 hours ago
HB
Assistant Manager - BOSS Outlet, Cross Iron Mills
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Rocky View, AB
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 3 hours ago
KC
Inside Sales Representative
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- Full-time
…opening for a dynamic, dedicated, and highly motivated Inside Sales Representative working from our London, ON…
Added 3 hours ago
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Customer Service Representative
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- Full-time
FASTSIGNS #112001 is hiring for a Customer Service Representative to join our team!
Added 3 hours ago
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Senior Manager, Marketing and Commercial Operations
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- Full-time
In this highly visible role, you will serve as the primary Canadian representative within North American and Worldwide Marketing forums, ensuring alignment between global initiatives and…
Added 3 hours ago
TC
Temporary Full Time Customer Service Representative, Recreation (3 month contract)
The Corporation of the Town of Ajax
Ajax, ON
- Full-time
Reporting to the Supervisor of Customer Service, the Customer Service Representative achieves an exceptional level of customer service, resolving the majority of client issues, complaints…

BMO

Customer Service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/24/2026

Address:

383 Parliament Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs and providing financial advice while handling transactions and operational tasks. They work collaboratively within the branch to achieve business objectives and ensure a seamless, personalized customer experience.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to helping customers with their banking needs.

Skills

Customer Service
Financial Solutions
Sales
Cash Management
Problem Solving
Interpersonal Skills
Communication
Digital Literacy
Risk Management
Compliance
Inventory Management
Relationship Building
Active Listening
Team Collaboration
Organization

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Transactions
Risk Management Framework
Compliance
Money Laundering Reporting
Digital Banking
Credit Cards
Personal Banking
Inventory Management
Referrals
Sales
Operational Support
Regulatory Requirements
Banking Transactions
Customer Profiles
Market Trends
Professional Presence
Business Banking

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