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Added 20 mins ago
CC
District Sales Manager
Crossroads C&I
Calgary, AB
- Full-time
Minimum of two-years' experience as an outside sales representative selling business to business.
Added 20 mins ago
OB
Grow Your Practice at Odlum Brown, Your Way
Odlum Brown Limited
Victoria, BC
- Full-time
…Whether you are looking to grow your practice, transition your business, explore succession planning, or simply learn more about Odlum Brown, we welcome a confidential…
Added 21 mins ago
Assistant Store Manager
Circle K
Cap-Pelé, NB
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 35 mins ago
B
Analyst, Engineering Program Management
Bombardier
Mississauga, ON
- $75,000 to $104,900 CAD / year
- Full-time
Present clear, data-driven business cases and recommendations to management to support informed program decisions.
Added 35 mins ago
L
Financial Service Representative - LendDirect Office 1534
LendDirect
Cambridge, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 36 mins ago
M
Summer Intern 2027 - GWAM Financial Planning & Analysis
Manulife
Toronto, ON
- Full-time
Are you interested in financial analysis, reporting, and helping business leaders make informed decisions? Our Global Wealth & Asset Management (GWAM) Financial Planning & Analysis…
Added 36 mins ago
AF
Financial Service Representative - LendDirect Office 1534
Attain Finance
Cambridge, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 1 hour ago
PH
Unit Clerk, Oncology Chemo - BC Cancer Kelowna
Provincial Health Services Authority
Kelowna, BC
- Temporary
Participate in the onboarding and orientation of staff through methods such as demonstrating work procedures and answering related queries. Support student clinical practicums as required.
Added 1 hour ago
PH
Forensic Clinical Care Coordinator, Forensic Psychiatric Hospital - Coquitlam, BC
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
Added 2 hours ago
SW
Financial Consultant - Ottawa
Scotia Wealth Management
Ottawa, ON
- Full-time
…individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing…
Added 2 hours ago
FL
Sales Representative
FUCHS LUBRICANTS CO.
Cambridge, ON
- Full-time
…value-selling approach focused on mining & cement manufacturing operations. The successful candidate will develop new business opportunities, grow existing accounts, and execute…
Added 2 hours ago
V
Client Success Representative
Vistera
Coquitlam, BC
- $80,000 to $85,000 CAD / year
- Full-time
We're looking for a Client Success Representative which we call an “Expert Success Representative” to own the relationship with the professionals (lawyers, HR consultants, and finance…
Added 2 hours ago
B
Facility Manager III
BGIS
Vancouver, BC
- Full-time
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Added 2 hours ago
B
Facility Manager III - Future Opportunities
BGIS
Vancouver, BC
- Full-time
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Added 2 hours ago
PE
Inbound Business Development Representative
PheedLoop Events
Toronto, ON
- Full-time
As an Inbound Sales Development Representative at PheedLoop, you’ll play a key role in driving our growth. Working in a high-paced, dynamic environment, you’ll take ownership of our sales…
Added 2 hours ago
CO
Foreperson - Winter Control
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Main Function: The position is responsible to the Manager of Roads Operations for the complete management, direction and supervision of personnel or contractors engaged in the maintenance…
Added 2 hours ago
PN
Electrical Solar Maintenance Apprentice
Panasonic North America
Mississauga, ON
- $26.24 to $36.74 CAD / hour
- Full-time
We are seeking a motivated and enthusiastic Apprentice Electrician to join our Solar PV Operations and Maintenance (O&M) team. In this role, you will assist in the maintenance and repair of…
Added 2 hours ago
HF
Director, Retail Operations & Facilities
Habitat for Humanity Edmonton
AB · Edmonton, AB
- Full-time
…Alberta. The successful candidate will lead multi-site retail operations, support revenue growth, steward financial performance, oversee facilities responsibilities, and guide teams through…
Added 2 hours ago
P
Electrical Solar Maintenance Apprentice
Panasonic
Mississauga, ON
- Full-time
We are seeking a motivated and enthusiastic Apprentice Electrician to join our Solar PV Operations and Maintenance (O&M) team. In this role, you will assist in the maintenance and repair of…
Added 2 hours ago
B
Support Service Representative
BMO
Toronto, ON · YNG
- Full-time
…administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with…
Added 3 hours ago
A
Reconciliations Administrator, Temporary
Aviso
Toronto, ON
- $46,000 to $55,000 CAD / year
- Temporary
We're looking to fill an opening for a Reconciliations Administrator to join our Operations team for 12 months.
Added 3 hours ago
FR
Regional Director, Strata Operations
FirstService Residential Canada
Vancouver, BC
- Full-time
A current Representative License to provide Strata Management Services as issued by the BC Financial Services Authority, a valid BC driver's license and access to a vehicle with business…
Added 3 hours ago
AF
Client Service Representative, Crossfield (6-12 Months Term)
ATB Financial
Crossfield, AB
- Contract
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 3 hours ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
…role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other…
Added 3 hours ago
T
PIA Client Service Associate
TD
Toronto, ON
- Full-time
…role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other…

Closed listing

BMO

Customer Service Representative

Surrey, BC, Canada

$35,500.00 - $55,000.00 · Part-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Closing date: Oct 8, 2026
Posting language: English
Posted: Oct 6, 2026

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Search current openings

Original job description

Archived listing. The details below describe a past opening.

Application Deadline:

10/07/2026

Address:

13745 George Junction

Job Family Group:

Retail Banking Sales & Service

Mandarin speaking skill is asset to this role.

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities, manage cash transactions, and collaborate with team members to achieve branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Needs-based conversation
Cash management
Digital literacy
Problem solving
Interpersonal skills
Communication skills
Organization skills
Collaboration
Risk management
Regulatory compliance
Sales
Mandarin speaking

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Solutions
Cash Transactions
Digital Banking
Risk Management
Compliance
Money Laundering Reporting
Sales
Inventory Management
Branch Operations
Mandarin
Personal Banking
Credit Card Needs
Relationship Management

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