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Added 6 mins ago
M&
Field Supervisor/Manager
MRBraz & Associates, LLC
Field, BC
- Full-time
The role of Field Supervisor/Superintendent will be responsible to oversee operations and safety for our production and other job sites throughout the United States. This is a senior-level…
Added 6 mins ago
V
Project Manager (Construction)
Vessa
North Vancouver, BC
- Full-time
Project Manager (Land Piling Projects) - North Vancouver
Added 6 mins ago
PE
Structural Engineer
PTW Energy Services
Calgary, AB
- Full-time
…your designs come to life from concept through fabrication and field installation, this is an opportunity to make a lasting…
Added 6 mins ago
FL
Key Account Manager - Aftermarket
FUCHS LUBRICANTS CO.
Cambridge, ON
- Full-time
This field-based position is responsible for driving profitable growth within FUCHS Canada's Automotive Aftermarket segment through a combination of strategic account management and direct…
Added 6 mins ago
B
General Manager
BGIS
Toronto, ON
- Full-time
The General Manager is a senior leadership role responsible for the overall success of one or more assigned client accounts. This position owns the client relationship, business…
Added 6 mins ago
R
Corporate Strategy Manager
Rightsline
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Bachelor’s degree in business, economics, engineering, or a related field, or equivalent practical experience.
Added 6 mins ago
G
Student Finance Coordinator - Services
Graham
Calgary, AB
- Temporary
…Services division. Reporting to the Job Cost Administrator Manager, the Co-op Student Finance Coordinator plays a key role in supporting transaction processing activities across job…
Added 6 mins ago
S
Team Lead, Accounts Payable
SECURE
Calgary, AB
- Full-time
Reporting to the Senior Manager, AP & AR, the Team Lead, AP will play a key role within the Finance and Accounting team. This position will provide day-to-day leadership to the Accounts…
Added 7 mins ago
UO
Communications and Research Impact Specialist
University of Alberta
Edmonton, AB
- Full-time
…to and works closely with the MVF3C Strategic and Engagement Manager to produce communication plans for HiMARC’s research activities and the…
Added 22 mins ago
PC
Program Manager- Adults Services
Pacific Coast Community Resources
Kelowna, BC
- Temporary
A degree in one of the humanities, social sciences or related field with educational preparation for the role of manager/administrator
Added 22 mins ago
CF
Marketing and Community Engagement Liaison
Community Futures North Okanagan
Vernon, BC
- Full-time
This role will liaise across the organization on initiatives and priorities set out by the Manager of Employment Services which relate to employment, business or community issues. Key to…
Added 35 mins ago
DM
Environmental Manager
Denison Mines Corp.
Athabasca, AB
- Full-time
The Environmental Manager will provide technical support to the Phoenix Team at the Wheeler River Operation as the project progresses through construction and into operation. The work will…
Added 35 mins ago
M
Crew Chief, Grande Prairie
Midwest
Grande Prairie, AB
- Full-time
Working under the supervision of a Project Manager and/or Land Surveyor. Duties include, but are not limited to, the following:
Added 35 mins ago
M
Survey Assistant, Brooks
Midwest
Brooks, AB
- Full-time
Perform other duties as assigned by Crew Chief and Field Operations Manager.
Added 35 mins ago
CE
Operator – Process
Canadian Energy Insight Inc.
Alder Flats, AB
- Internship
…responsibilities of an Operator – Process – Alder Flats Plant in the Field Operations team. This role is responsible for performing daily operational checks to ensure Spartan’s equipment is…
Added 35 mins ago
M
Survey Assistant, Grande Prairie
Midwest
Grande Prairie, AB
- Full-time
Perform other duties as assigned by Crew Chief and Field Operations Manager.
Added 35 mins ago
N
Civil Engineering Intern - Nanaimo
Norland
Nanaimo, BC
- Full-time
…support the project team and work very closely with the Project Manager and field superintendents to effectively coordinate project trades, subcontractors, and the owner’s personnel for all…
Added 35 mins ago
CO
Foreperson - Winter Control
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Main Function: The position is responsible to the Manager of Roads Operations for the complete management, direction and supervision of personnel or contractors engaged in the maintenance…
Added 35 mins ago
VP
Industrial Automation Specialist
VANGUARD POWER LTD
Chilliwack, BC
- Full-time
A plant maintenance manager calls at 06:40: the line is down, the PLC shows a fault, the operator has already tried cycling power. You are the person who walks in with the drawings and a…
Added 35 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 35 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the Audit…
Added 35 mins ago
IC
Internship – Digital Marketing & Communications Capacity Development and Implementation Bureau (CDI)
International Civil Aviation Organization
Montreal, QC
- Full-time
Under the supervision of the Marketing Manager and with guidance from members of the Marketing Team, the intern will contribute to these activities while gaining practical experience in…
Added 35 mins ago
UO
Communications and Research Impact Specialist
University of Alberta
AB · Edmonton, AB
- Full-time
…to and works closely with the MVF3C Strategic and Engagement Manager to produce communication plans for HiMARC’s research activities and the…
Added 35 mins ago
S
Senior Organizational Change Management Specialist – AI Transformation
Systematix
Ottawa, ON
- Contract
Design and implement adoption approaches for AI-enabled tools and new ways of working, including role-based learning, manager enablement, champion networks, pilot activities, and…
Added 35 mins ago
TC
Senior Manager, Portfolio
Travelers Capital Corp.
Calgary, AB
- $100,000 to $125,000 CAD / year
- Full-time
The Senior Manager, Portfolio is an integral role within Travelers, one of which that is vital to the long-term growth and success of the business. The Senior Manager, Portfolio requires a…

Closed listing

BMO

Customer Service Representative

Surrey, BC, Canada

$35,500.00 - $55,000.00 · Part-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Closing date: Oct 8, 2026
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application Deadline:

10/07/2026

Address:

13745 George Junction

Job Family Group:

Retail Banking Sales & Service

Mandarin speaking skill is asset to this role.

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities, manage cash transactions, and collaborate with team members to achieve branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Needs-based conversation
Cash management
Digital literacy
Problem solving
Interpersonal skills
Communication skills
Organization skills
Collaboration
Risk management
Regulatory compliance
Sales
Mandarin speaking

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Solutions
Cash Transactions
Digital Banking
Risk Management
Compliance
Money Laundering Reporting
Sales
Inventory Management
Branch Operations
Mandarin
Personal Banking
Credit Card Needs
Relationship Management

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