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Added 9 mins ago
RE
Outside Sales & Branch Manager
Robertson Electric Wholesale
Kitchener, ON
- Full-time
We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In…
Added 11 mins ago
HR
Registered Practical Nurse - 12 East
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital, along with its Finch and…
Added 11 mins ago
AF
Financial Service Representative - LendDirect Office 1630
Attain Finance
Windsor, ON
- Full-time
Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit…
Added 11 mins ago
Ag Innovation Specialist (Leader, SK)
Simplot
Leader, SK
Work with Ag Innovation Manager and Ag Innovation Senior Lead to continue to develop, improve and refine both existing Ag Innovation services as well as research and evaluate opportunities…
Added 11 mins ago
CF
Team Lead, Education
Clean Foundation
Dartmouth, NS
- Contract
…programming across the province. Working closely with the Program Manager, you'll help translate priorities into action, coordinate delivery activities, support staff development, and…
Added 25 mins ago
U
Internship – Digital Marketing & Communications Capacity Development and Implementation Bureau (CDI)
UNDP
Montreal, QC
- Full-time
The International Civil Aviation Organization (ICAO) is a specialized agency of the United Nations that supports cooperation among its Member States in international civil aviation.
Added 25 mins ago
PC
Human Capital Operational Excellence Manager (Contract)
Pwc Canada
Toronto, ON
- Full-time
The Human Capital (HC) Operational Excellence Manager will be responsible for leading the HC Operational Excellence team. This role will focus on xLoS process execution and continuous…
Added 25 mins ago
AN
Major Account Manager
Arista Networks
Toronto, ON
- Full-time
As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align…
Added 39 mins ago
BH
Mechanical Division Manager - Generation Engineering
BC Hydro
Burnaby, BC
- $158,900 to $200,900 CAD / year
- Full-time
The Engineering Division Manager leads and oversees Generation Stations Mechanical Engineering Division across 5 teams that together comprise approximately 50 professional, technical, and…
Added 39 mins ago
GC
Manager, Service Centre
Grainger Canada
Montreal, QC
- Full-time
Reporting to the Senior Manager, Services & Field Safety Professionals, this role has dual responsibility including leading the day-to-day operation while driving continuous improvement…
Added 39 mins ago
CF
Team Lead, Education
Clean Foundation
Dartmouth, NS
- Contract
…programming across the province. Working closely with the Program Manager, you'll help translate priorities into action, coordinate delivery activities, support staff development, and…
Added 40 mins ago
Fund Accountant
SGGG Fund Services Inc.
Toronto, ON
We are seeking an organized and detail-oriented Fund Accountant to join our team. Reporting to the Manager, Fund Accounting, this entry-level role supports operational excellence by…
Added 40 mins ago
Fund Accountant (BC)
SGGG Fund Services Inc.
Vancouver, BC
We are seeking an organized and detail-oriented Fund Accountant to join our BC team. Reporting to the Manager, Fund Accounting, this entry-level role supports operational excellence by…
Added 55 mins ago
B
Lifecycle Marketing Manager, Business Banking
BMO
Toronto, ON · BMOPLACE
- Full-time
The Lifecycle Marketing Manager, Business Banking is accountable for executing marketing strategies to help drive business objectives for Canadian Business Banking customer onboarding,…
Added 1 hour ago
AC
Program Manager - Kamloops
Active Care Youth and Adult Services
Kamloops, BC
- Full-time
We are seeking a dedicated and experienced Program Manager. Reporting to the Director, a Program Manager is responsible for managing all aspects of youth and/or adult resource homes.…
Added 1 hour ago
EG
Vice President, Municipal Engineering
Egis Group
Toronto, ON
- Full-time
Ready to take the next step in your career? Join Egis and be part of our exciting growth across Canada. As a member of our global team of 23,500+ engineers, architects, scientists and…
Added 1 hour ago
EI
Project Manager - Land Development (Toronto or Cambridge)
Egis in Canada
Toronto, ON
- $90,000 to $115,000 CAD / year
- Full-time
Ready to take the next step in your career? Join Egis and be part of our exciting growth across Canada. As a member of our global team of 23,500+ engineers, architects, scientists and…
Added 1 hour ago
EI
Senior Project Manager, Land Development
Egis in Canada
AB · Edmonton, AB
- $120,000 to $150,000 CAD / year
- Full-time
Ready to take the next step in your career? Join Egis and be part of our exciting growth across Canada. As a member of our global team of 23,500+ engineers, architects, scientists and…
Added 1 hour ago
P
Human Capital Operational Excellence Manager (Contract)
PwC
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
The Human Capital (HC) Operational Excellence Manager will be responsible for leading the HC Operational Excellence team. This role will focus on xLoS process execution and continuous…
Added 1 hour ago
OH
Manager, Planning and Implementation
Ontario Health
Belleville, ON · Ottawa, ON · Peterborough, ON · Port Hope, ON · Whitby, ON
- Full-time
Added 1 hour ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Calgary, AB
Participate as a team member and engage in ongoing learning and development to improve skills and knowledge
Added 1 hour ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 1 hour ago
T
Wealth Operations Officer III
TD
Markham, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork
Added 1 hour ago
T
Customer Experience Associate
TD
Little Current, ON
- Part-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 1 hour ago
T
Account Manager, Small Business
TD
Montreal, QC
- Full-time
Account Manager, Small Business (Territory : Cote Vertu, Saint-Laurent )

Closed listing

BMO

Customer Service Representative

Surrey, BC, Canada

$35,500.00 - $55,000.00 · Part-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Closing date: Oct 8, 2026
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application Deadline:

10/07/2026

Address:

13745 George Junction

Job Family Group:

Retail Banking Sales & Service

Mandarin speaking skill is asset to this role.

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities, manage cash transactions, and collaborate with team members to achieve branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Needs-based conversation
Cash management
Digital literacy
Problem solving
Interpersonal skills
Communication skills
Organization skills
Collaboration
Risk management
Regulatory compliance
Sales
Mandarin speaking

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Solutions
Cash Transactions
Digital Banking
Risk Management
Compliance
Money Laundering Reporting
Sales
Inventory Management
Branch Operations
Mandarin
Personal Banking
Credit Card Needs
Relationship Management

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