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Added 14 mins ago
TS
Assistant Recreation Therapy Manager
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Full-time
Support the Recreation Therapy Manager in planning, implementation, and evaluation of the delivery of the Recreation Therapy Program to ensure the program meets the physical, emotional,…
Added 14 mins ago
CR
Account Manager - Commercial Service Sales
CIMCO Refrigeration
Burlington, ON
- Full-time
…business development; the successful candidate will be the Account Manager for all clients you bring on board in the East GTA…
Added 14 mins ago
CU
Account Executive
CHEIL USA
Mississauga, ON
- $55,000 to $60,000 CAD / year
Application review: Our Human Resources Manager reviews every resume. We get upwards of 100+ applications for some roles, it can take a few days, if your resume is shortlisted, we'll be…
Added 14 mins ago
Manager, IB Expense Management
Scotiabank
Toronto, ON
The Manager plays a key role in supporting the overall success of the International Banking Expense Management team. Reporting to a Senior Manager, the incumbent is responsible for…
Added 27 mins ago
CT
Territory Sales Manager - Eastern Canada (ONT)
CSG Talent
ON · Ontario, Canada
- Full-time
…territory training program, the successful candidate will own the relationship with their accounts and be accountable for territory revenue…
Added 27 mins ago
TI
Vendor Manager
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for a "Vendor Manager"
Added 27 mins ago
EI
Vice President, Municipal Engineering
Egis in Canada
Toronto, ON
- Full-time
Serve as a project manager/technical leader across municipal engineering, spanning roadway and underground systems.
Added 27 mins ago
GT
Vendor Manager
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $43 to $53 CAD / hour
- Contract
The Vendor Manager is responsible for managing Third Party Business Arrangements throughout all stages of the Third Party Management Lifecycle (TPML). This role involves monitoring,…
Added 27 mins ago
AC
General Manager, Environmental Services (EVS) Healthcare (Edmonton)
Aramark Canada
AB · Edmonton, AB
- Full-time
General Manager, Environmental Services (EVS) Healthcare
Added 27 mins ago
EI
Project Manager, Senior Civil Engineer - Land Development
Egis in Canada
Ottawa, ON
- $115,000 to $140,000 CAD / year
- Full-time
Added 27 mins ago
CO
Detachment Clerk II (Full Time) x 3 Positions
City of Chilliwack
Chilliwack, BC
- Full-time
…to review, inspection and evaluation by the Administration Manager. Education: -Commercial program supplemented by formal training in clerical and receptionist courses and experience…
Added 27 mins ago
CB
Conseiller(ère) en vente (temps partiel)
Carré Blanc Canada
Montreal, QC
- Part-time
Added 27 mins ago
T
Wealth Operations Officer III
TD
Markham, ON
- Full-time
Added 27 mins ago
WC
Associate Category Manager - Waterworks (Burlington, ON)
Wolseley Canada Inc.
Burlington, ON
- Full-time
Join the Burlington location as an Associate Category Manager - Waterworks, where you’ll drive sales, profitability, and market share growth through effective product and supplier…
Added 27 mins ago
AM
Technical Account Manager
Arrow Machine And Fabrication Group
Woodstock, ON
- Full-time
Own the customer relationship across assigned strategic and target accounts — from buyers and engineers up to plant managers and executive sponsors.
Added 27 mins ago
TA
Vice President, Investments (Capital Markets)
Thorek/Scott and Partners
Toronto, ON
- Full-time
Brookfield is a global asset manager focused on real estate, infrastructure, renewable energy & transition, private equity, credit and insurance solutions with over $1 trillion of assets…
Added 27 mins ago
FA
P3 Project Manager, Infrastructure Asset Management
Fengate Asset Management
Brampton, ON
- $100,000 to $115,000 CAD / year
- Full-time
Fengate is seeking a Project Manager in our Infrastructure Group, responsible for project delivery and asset management of infrastructure projects, with an initial focus on an operational…
Added 27 mins ago
E
Senior Sales Representative
Evlv
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
💼 Full-Time | On-Site | Reports to: Sales Manager
Added 29 mins ago
G
Senior Property Manager
Greystar
Toronto, ON
- Full-time
The Senior Property Manager manages the day-to-day operations of 2 or more assigned properties or 1 property with over 500 units including managing the team members, daily activities, and…
Added 29 mins ago
Mechanical and Electrical Manager
EBC Inc.
Greater Napanee, ON · Napanee, Ontario
We are looking for a Mechanical and Electrical Manager to join our building division on a project located in Napanee, Ontario. This role will play an important part in the project from…
Added 44 mins ago
G
Enterprise AI Solution Manager (Named Accounts)
Gorgias
Remote, Canada
- $141,953 to $156,895 USD / year
- Full-time
- Remote
Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in…
Added 44 mins ago
UH
Research Analyst I
University Health Network
Toronto, ON
- Full-time
…translation activities. Relying on strong communication and relationship building skills, you will foster and sustain collaboration with existing and potential collaborators, faculty,…
Added 57 mins ago
O
Senior Project Manager
OnX
Toronto, ON
- Full-time
As a PMP-certified Project Manager, you will be responsible for managing small to enterprise-sized Cloud, Data & AI professional services engagements, ensuring they are delivered on time,…
Added 57 mins ago
RE
Sap Key User
Redwood Employment Inc.
Ajax, ON
- $70,000 to $90,000 CAD / year
- Full-time
Supporting the different customers under the Accounting Shared Service Center, this role includes project management, relationship management, supporting ongoing system enhancements,…
Added 57 mins ago
IG
Manager Enterprise Application
Insight Global
Toronto, ON · North York, ON
- $150,000 to $190,000 CAD / year
- Full-time
Insight Global is seeking an experienced Manager, Digital Innovation & Enterprise Applications to lead the delivery and continuous improvement of enterprise applications and digital…

BMO

Customer Service Representative

Surrey, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/07/2026

Address:

13745 George Junction

Job Family Group:

Retail Banking Sales & Service

Mandarin speaking skill is asset to this role.

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities, manage cash transactions, and collaborate with team members to achieve branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Needs-based conversation
Cash management
Digital literacy
Problem solving
Interpersonal skills
Communication skills
Organization skills
Collaboration
Risk management
Regulatory compliance
Sales
Mandarin speaking

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Solutions
Cash Transactions
Digital Banking
Risk Management
Compliance
Money Laundering Reporting
Sales
Inventory Management
Branch Operations
Mandarin
Personal Banking
Credit Card Needs
Relationship Management

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