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Added 1 min ago
CO
Network and Infrastructure Manager
City of Victoria
Victoria, BC
- From $127,530.97 CAD / year
- Full-time
- Contract
- Hybrid
Network and Infrastructure Manager Competition Number: 26/187Posting Scope: Internal / ExternalPosted Date: October 6, 2026Closing Date: October 20, 2026, 4:30 PM PST Department:…
Added 13 mins ago
TI
Turnkey & Building Services Sales Manager, Greater Toronto Area
Trane Italia
Markham, ON
- Full-time
Trane is looking for a GTA Turnkey & Building Services Sales Manager committed to delivering business results and continually fostering employee engagement. In this role, you will be…
Added 13 mins ago
TI
Project Manager - Equipment
Trane Italia
London, ON
- Full-time
Trane in London, ON is hiring for an Equipment Project Manager to join our team. In this role, you will be responsible for coordinating and supporting multiple smaller-scale equipment…
Added 13 mins ago
LD
Department Manager Photo Lab
London Drugs Limited
Campbell River, BC
- $22.95 to $27.69 CAD / hour
- Other
The Department Manager, Photo Lab is responsible for directing Photo Lab employees to maintain, customer service, and operational standards within the department. The Department Manager is…
Added 13 mins ago
VA
Manager, IT [EXE]
Vancouver Aquarium
Vancouver, BC
- Full-time
The IT Manager is responsible for all information and technology systems at the aquarium, including guest-facing point-of-sale, ticketing and audio-visual systems, and the network, servers,…
Added 13 mins ago
V
Senior Consultant, Service Experience
Visa
Toronto, ON
- Full-time
Partner with Product, Technology, Implementation, Operations, Client Services, and Support teams to define transition, implementation, release, operational readiness, and ongoing support…
Added 13 mins ago
V
Senior Director, Issuing Solutions Sales, Canada
Visa
Toronto, ON
- Full-time
Lead complex, multi-stakeholder sales pursuits across product, consulting, pricing, finance, legal, risk, operations, client success, and sales engineering teams.
Added 13 mins ago
OS
Reliability Engineer Co-op Student
Orion Steel Group
Regina, SK
- Full-time
The role of the Reliability Engineer - Co-op Student is to support the identification and assessment of risks that may adversely affect plant or business operations. Working under the…
Added 13 mins ago
OS
Tow Truck Driver
Orion Steel Group
Regina, SK · Bucks - Regina
- Full-time
…transportation and safety regulations. Works closely with Bucks Operations Manager to manage scheduled pickups, communicate delays or concerns, and ensure reliable service to…
Added 13 mins ago
OS
Operational Excellence Analyst
Orion Steel Group
Regina, SK
- Full-time
…transformation. In this role the successful candidate will support all activities assigned to the program office at a deployed unit. Successful candidates for the Operational Excellence…
Added 13 mins ago
CC
Retail Shift Leader
Canna Cabana
Okotoks, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 13 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Canyon Meadows, Calgary, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 13 mins ago
SS
Gestionnaire de projet expert | Expert Project Manager
Sopra Steria
Montreal, QC
- Full-time
Piloter le cycle de vie complet du projet, du lancement et de la planification jusqu’au déploiement, au transfert aux opérations et à la clôture.
Added 13 mins ago
IW
Project Manager
ICONIX Waterworks
Winnipeg, MB
- Other
As a Project Manager, Municipal Infrastructure & Strategic Pursuits, you will support ICONIX’s growth in municipal water infrastructure projects across Canada. This role combines project…
Added 15 mins ago
PH
Assistant Restaurant Manager
Pinnacle Hotel at The Pier
North Vancouver, BC
- From $25.5 CAD / hour
- Full-time
- On-site
…seeking an energetic and detail-oriented Assistant Restaurant Manager to join our dynamic hospitality team. In this role, you will support the restaurant operations by supervising staff,…
Added 15 mins ago
AH
Medical Device Reprocessing Technician (MDRT) - Acumen
Acumen Health
Edmonton, AB
- $30,000 to $60,000 CAD / year
- Full-time
- On-site
…PAR/Recovery staff, cleaning staff, and facility personnel to support safe and efficient surgical operations. The MDR Technician reports to the *MDR Lead*, with overall operational guidance…
Added 26 mins ago
M
fruits and vegetables manager - retail
MAXI
Baie-Comeau, QC
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 26 mins ago
M
store manager - retail
MAXI
Sept-Îles, QC
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 26 mins ago
AC
Manager, Capital Planning
Alimentation Couche-Tard
Laval, QC
- Internship
The Manager provides portfolio insights, investment analysis, and clear recommendations to support senior leadership and the Investment Board. Working across functions such as Technology,…
Added 26 mins ago
MF
Residential Sales Consultant
Merit for Apprenticeship
Toronto, ON
- Full-time
Work with the Company Owner, Operations Manager to keep improving the sales process
Added 26 mins ago
OG
Application Support Analyst
Odyssey Global
Quebec, QC
- Contract
Reporting to the Enterprise Incident Manager, the analyst drives high-priority incidents from detection through resolution, coordinates technical and vendor resources on bridge calls, and…
Added 26 mins ago
M
Building Manager (Live in) - Multi-Residential
Morguard
Toronto, ON
- Full-time
…to ensure that a superior level of co-operation, service and support is provided to Residents thereby ensuring that Morguard is the preferred landlord of…
Added 26 mins ago
MP
Inventory Coordinator
Metal Processing Group, an Affiliate of The Heico Companies
L'Orignal, ON
- Full-time
Support financial inventory reconciliation and audit requirements.
Added 26 mins ago
OM
Gestionnaire de projets budgétaires
Omnicom Media
Montreal, QC
- Full-time
Added 26 mins ago
PC
Intermediate‑Senior Civil Engineer Emissions Reduction and Compliance Group
Pinchin Canada
Mississauga, ON
- $95,000 to $125,000 CAD / year
- Full-time
…Compliance team in Mississauga, ON. The role reports to the Operations Manager. This role support a broad range of civil infrastructure assignments, with emphasis on linear infrastructure,…

BMO

Customer Service Representative

Hanover, ON, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/20/2026

Address:

293 10th Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Serve customers by handling banking transactions and inquiries, identifying their financial needs, providing appropriate guidance, and referring them to specialists when needed. Support branch operations, manage and reconcile cash, promote digital banking options, and follow risk, privacy, and regulatory requirements.

Requirements

No prior experience is necessary; a post-secondary degree or certification in a related field is desirable. Candidates should demonstrate customer-service commitment, interpersonal and communication skills, digital confidence, basic banking knowledge, and the ability to collaborate, solve problems, and support customers using digital tools.

Skills

Customer Service
Personal Banking
Financial Advice
Needs-Based Selling
Customer Relationship Building
Banking Transactions
Digital Banking Support
Credit Card Knowledge
Referrals
Cash Handling and Reconciliation
Risk Management
Regulatory Compliance
Anti-Money Laundering Awareness
Problem Solving
Communication
Team Collaboration

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Personal Banking
Banking Transactions
Financial Solutions
Needs-Based Conversations
Credit Cards
Digital Banking
Self-Service Banking
Customer Referrals
Cash Management
Cash Reconciliation
Branch Operations
Inventory Management
Service Level Agreements
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Financial Services
Customer Experience
Sales and Service
Social Media
Tablets
Smartphones
Online Tools
Problem Solving
Team Collaboration

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