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Added 2 mins ago
GD
DYNAMITE - Team Leader PT - Southgate Centre
Groupe Dynamite
Edmonton, AB
- Full-time
We are committed to employment equity and making the application process as fair and efficient as possible! Artificial intelligence is used solely as an evaluation tool to support the…
Added 2 mins ago
GD
DYNAMITE - Co-Manager - West Edmonton Mall
Groupe Dynamite
AB · Edmonton, AB
- Full-time
We are committed to employment equity and making the application process as fair and efficient as possible! Artificial intelligence is used solely as an evaluation tool to support the…
Added 2 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Vaughan Mills
Groupe Dynamite
Vaughan, ON
- Temporary
We are committed to employment equity and making the application process as fair and efficient as possible! Artificial intelligence is used solely as an evaluation tool to support the…
Added 6 mins ago
Supervisor
Advanced Education and Training
Winnipeg, MB
To be considered for this competition you must submit an application form and resume. See below for further instructions.
Added 13 mins ago
SJ
HIM Technician
St. Joseph's Healthcare Hamilton
Stoney Creek, NB · Hamilton, ON
- Part-time
…ability to effectively utilize software and applications to support HIM input workflows (quality PHA/PHIPA/Bylaw compliance/enforcement analysis internal and external electronic…
Added 13 mins ago
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- Full-time
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Added 13 mins ago
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St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
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Added 13 mins ago
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St. Joseph's Healthcare Hamilton
Hamilton, ON · OSP
- Full-time
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Added 13 mins ago
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Retail Shift Supervisor - Convenience
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
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- Part-time
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Added 13 mins ago
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Admin Support 7 - HRLMP
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
This position provides critical administrative support for the Hamilton Regional Laboratory Medicine Program (HRLMP). Departmental activities are coordinated to ensure the smooth operation…
Added 13 mins ago
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Admin Support 9 - Fontbonne
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
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Added 13 mins ago
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Admin Support 8 - ENT
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
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Added 13 mins ago
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Admin Support 9 - W&I Resource Team
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
…to the Managers. This position also provides administrative support to the Managers of Women's Health, Newborn and Pediatric…
Added 13 mins ago
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Human Resources Business Partner, Non Acute
St. Joseph's Healthcare Hamilton
Dundas, PE · St. Joseph's Villa Dundas
- Full-time
Reporting to the Human Resources Manager, this position is responsible for executing HR strategies focused on talent management, workforce planning, employee engagement and employee and…
Added 13 mins ago
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Retail Shift Supervisor - Gift Shop (SJH)
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
The Retail Shift Supervisor reports directly to the Retail Site Manager and is responsible for maintaining store operations performing daily functions/tasks and provide exemplary customer…
Added 14 mins ago
SJ
Retail Shift Supervisor - Convenience
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
The Retail Shift Supervisor reports directly to the Retail Site Manager and is responsible for maintaining store operations performing daily functions/tasks and provide exemplary customer…
Added 14 mins ago
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Manager, Occupational Therapy, Physiotherapy and Recreational Therapy
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
Reporting to the Director of Interprofessional Practice, the Manager, Occupational Therapy, Physiotherapy and Recreational Therapeutic Services provides strategic, clinical, operational,…
Added 14 mins ago
SJ
Clinical Nursing Extern
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
…identified Health Professional and who reports to the unit manager. The Clinical Extern will practice in a manner consistent with the organizational Mission, Vision and Values in alignment…
Added 14 mins ago
TB
Heating & Cooling Technician
Tilray Brands, Inc.
Ste. Agathe, MB · Winnipeg, MB · Toronto, ON
- Full-time
Reporting to the Maintenance Manager, the Maintenance Technician’s primary responsibility is to perform maintenance activities, including installing, inspecting, replacing, and repairing…
Added 14 mins ago
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Technician, HVAC
Tilray Brands, Inc.
Fenwick, ON
- Full-time
Reports to: Manager, Engineering, Maintenance & Facilities
Added 14 mins ago
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Facilities Technician
Tilray Brands, Inc.
Nanaimo, BC
- $21 CAD / hour
- Full-time
Reporting to the Facilities and Maintenance Manager, the Facilities Technician will support a variety of facility improvement projects and maintenance activities across the site. This…
Added 14 mins ago
TB
Heating & Cooling Technician
Tilray Brands, Inc.
Winnipeg, MB
- Full-time
Reporting to the Maintenance Manager, the Maintenance Technician’s primary responsibility is to perform maintenance activities, including installing, inspecting, replacing, and repairing…
Added 14 mins ago
TB
Technician, Heating & Cooling
Tilray Brands, Inc.
AB · Saskatoon, SK
- Full-time
Reporting to the Maintenance Manager, the Maintenance Technician’s primary responsibility is to perform maintenance activities, including installing, inspecting, replacing, and repairing…
Added 14 mins ago
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IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
Reporting to the Manager, Internal Audit, the IT Internal Controls Auditor is responsible for supporting the execution of IT audit engagements in alignment with departmental standards and…

BMO

Customer service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/19/2026

Address:

2953 Bathurst Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and handling banking transactions. They also support operational activities, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash management
Digital banking
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Regulatory compliance
Needs-based conversation
Technical proficiency

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Digital Tools
Risk Management
Compliance
Money Laundering Reporting
Sales Referrals
Inventory Management
Banking Transactions
Relationship Management
Financial Advice
Operational Support
Market Trends

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