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Added 16 mins ago
GO
Assessment Officer
Government of Manitoba
Brandon, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 16 mins ago
CM
Inside Sales Representative
Cascadia Metals
Dorval, QC
- Full-time
Due to our continued business growth, Cascadia Metals is seeking a Bilingual Inside Sales Representative to join our team. This role will be a permanent, full-time position and is located…
Added 16 mins ago
TH
Merchandising Execution Associate Part-Time - 7058 St. Vital
The Home Depot Canada
Winnipeg, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 17 mins ago
GR
Chemicals sales representative
G&J Resources Inc
Markham, ON
- From $4,500 CAD / month
- Full-time
- On-site
Develop reports and proposals to illustrate benefits from use of good or service
Added 31 mins ago
CC
District Sales Manager
Crossroads C&I
Calgary, AB
- Full-time
Silvercote Canada is looking for a District Sales Manager for the Prairie region. The primary responsibility of an DSM is to increase sales revenues and margins through effective territory…
Added 31 mins ago
OB
Grow Your Practice at Odlum Brown, Your Way
Odlum Brown Limited
Victoria, BC
- Full-time
Anchored in our purpose to help clients achieve their financial goals, Odlum Brown has remained an independent, full-service investment firm for over 100 years. Wholly owned by its team…
Added 31 mins ago
PM
Entry Level Sales Representative
Premium Merchant Funding
Montreal, QC
- Contract
Experience in sales, customer service, or client-facing roles is helpful, but drive and grit matter more
Added 46 mins ago
GO
Assessment Officer
Government of Manitoba
Portage la Prairie, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 46 mins ago
L
Financial Service Representative - LendDirect Office 1534
LendDirect
Cambridge, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 47 mins ago
MR
Gestionnaire de territoire - Ventes - LG
Match Retail
Boucherville, QC · Longueuil, QC
- Full-time
LG Field Sales Representative - Home Entertainment
Added 47 mins ago
AF
Financial Service Representative - LendDirect Office 1534
Attain Finance
Cambridge, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 1 hour ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Yarmouth Indian Reserve No. 33, NS · Yarmouth, Nova Scotia
- Up to $17 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 1 hour ago
HG
Sales Representative
Hatch Group Inc.
Mississauga, ON
- Full-time
We're hiring: Sales Representative (Inside & Outside Sales) 🦷
Added 1 hour ago
NF
Inside sales representative
NORTHERN FLUID POWER INC.
Sault Ste. Marie, ON
- $23 to $25 CAD / hour
- Full-time
- On-site
Added 1 hour ago
TH
Merchandising Associate: Part Time (Mon- Fri / 6am - 3pm) - KAMLOOPS
The Home Depot
Kamloops, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 hour ago
KS
Sales representative - retail
Kognitive Sales Solutions
Woodbridge, ON
- From $17.95 CAD / hour
- Full-time
- Part-time
- On-site
Advertise and/or promote products, sales or services
Added 1 hour ago
S
Service Representative (SaskTel Stores- Incented Sales Rep)
SaskTel
Prince Albert, SK
- Internship
…This is a multiple choice test that is used to measure your sales ability and customer service skills. Please take note that some sections are…
Added 1 hour ago
I
Seasonal Customer Experience Representative
Indigo
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- $17 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 1 hour ago
EC
District Sales Manager
Emplois Compétences inc.
Sherbrooke, QC
- Full-time
…determined individual? Our client is looking for a full-time sales representative to join their team. If you’re interested in sales, are bilingual, and are available to travel for work,…
Added 1 hour ago
LA
Automotive Parts Representative
Lordco Auto Parts
Merritt, BC
- $19 to $25 CAD / hour
- Full-time
Provide exceptional customer service experience
Added 1 hour ago
Route Service Representative
Cintas
Toronto, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 1 hour ago
Assistant Route Service Sales Representative - Temporary
Cintas
Toronto, ON
Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and…
Added 1 hour ago
Route Service Representative
Cintas
Toronto, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 2 hours ago
On-Premise Territory Sales Representative - Sarnia
Molson Coors
Plympton-Wyoming, ON · Sarnia, CA-ON
In the role of On-Premise Territory Sales Representative covering Sarnia and surrounding Lambton County Region, you will be part of the Ontario Commercial team. This position reports to one…
Added 2 hours ago
On-Premise Territory Sales Representative | Windsor (Essex County) & Chatham-Kent
Molson Coors
Windsor, ON
In the role of On-Premise Territory Sales Representative Covering Windsor (Essex County) and the Chatham- Kent area, you will be part of the Ontario Commercial team. This position reports…

BMO

Customer service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/19/2026

Address:

2953 Bathurst Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and handling banking transactions. They also support operational activities, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash management
Digital banking
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Regulatory compliance
Needs-based conversation
Technical proficiency

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Digital Tools
Risk Management
Compliance
Money Laundering Reporting
Sales Referrals
Inventory Management
Banking Transactions
Relationship Management
Financial Advice
Operational Support
Market Trends

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