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Added 23 mins ago
P
Partnerships Manager (Key Opinion Leaders (KOL)/ Creators)
Punt
Vancouver, BC
- Full-time
Fluency across social and community platforms. You're native on at least a few of Instagram, TikTok, YouTube, X, Discord, and Telegram, and comfortable on the rest. You know how creators…
Added 40 mins ago
CF
Marketing and Community Engagement Liaison
Community Futures North Okanagan
Vernon, BC
- Full-time
…specific demographics and promotes under-utilized services. As a social media representative for the organization, the Marketing and Community Engagement Liaison helps drive engagement…
Added 53 mins ago
N
Civil Engineering Intern - Nanaimo
Norland
Nanaimo, BC
- Full-time
…support the project team and work very closely with the Project Manager and field superintendents to effectively coordinate project trades, subcontractors, and the owner’s personnel for all…
Added 53 mins ago
CP
Manager, Marketing & Communications
Canuck Place Children's Hospice
Vancouver, BC
- Temporary
The Manager, Marketing & Communications, is responsible for developing and executing internal and external marketing and communications strategy and plans that support Canuck Place…
Added 53 mins ago
IC
Internship – Digital Marketing & Communications Capacity Development and Implementation Bureau (CDI)
International Civil Aviation Organization
Montreal, QC
- Full-time
The Marketing Team supports this portfolio through integrated marketing campaigns, email and social media, audience engagement, events, customer relationship management (CRM), marketing…
Added 54 mins ago
D
Directeur, Médias Numériques
DAC
Montreal, QC
- Full-time
Nous sommes DAC - une agence média mondiale dédiée à fournir des résultats transformateurs. Avec une expertise couvrant le SEO/GEO, les médias payants, la production créative, l'analytique…
Added 54 mins ago
GD
GARAGE - Store Manager - Lime Ridge Mall
Groupe Dynamite, Inc Garage
Hamilton, ON
- Full-time
Social Media Skills, Mobile Device Skills, Microsoft Office (Outlook, Word, Excel) or Open-Office
Added 54 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Upper Canada Mall
Groupe Dynamite, Inc Garage
Newmarket, ON
- Part-time
Social Media Skills, knowledge of Mobile Devices Skills and Computer skills are an asset
Added 54 mins ago
GD
GARAGE - Co-Manager - Lime Ridge Mall
Groupe Dynamite, Inc Garage
Hamilton, ON
- Full-time
Social Media Skills, Mobile Device Skills, Microsoft Office (Outlook, Word, Excel) or Open-Office
Added 54 mins ago
GD
DYNAMITE - Operations Associate PT - Upper Canada Mall
Groupe Dynamite, Inc Garage
Newmarket, ON
- Part-time
Social Media Skills, knowledge of Mobile Devices Skills and Computer skills are an asset
Added 54 mins ago
GD
GARAGE - Seasonal Sales Associate - Halifax Shopping Centre
Groupe Dynamite, Inc Garage
Halifax, NS
- Part-time
Extra points if you’re social media savvy and know how to keep the aesthetic strong.
Added 54 mins ago
GD
GARAGE - Seasonal Sales Associate - Masonville Place
Groupe Dynamite, Inc Garage
London, ON
- Part-time
Extra points if you’re social media savvy and know how to keep the aesthetic strong.
Added 54 mins ago
GD
GARAGE - Sales Associate FT - Place Rosemere
Groupe Dynamite, Inc Garage
Rosemère, QC
- Full-time
Extra points if you’re social media savvy and know how to keep the aesthetic strong.
Added 1 hour ago
GD
DYNAMITE - Operations Associate PT - Upper Canada Mall
Groupe Dynamite
Newmarket, ON
- Full-time
Social Media Skills, knowledge of Mobile Devices Skills and Computer skills are an asset
Added 1 hour ago
GD
DYNAMITE - Seasonal Sales Associate - Upper Canada Mall
Groupe Dynamite
Newmarket, ON
- Temporary
Social Media Skills, knowledge of Mobile Devices Skills and Computer skills are an asset
Added 1 hour ago
GD
GARAGE - Seasonal Sales Associate - Masonville Place
Groupe Dynamite
London, ON
- Temporary
Extra points if you’re social media savvy and know how to keep the aesthetic strong.
Added 1 hour ago
GD
GARAGE - Co-Manager - Lime Ridge Mall
Groupe Dynamite
Hamilton, ON
- Full-time
Social Media Skills, Mobile Device Skills, Microsoft Office (Outlook, Word, Excel) or Open-Office
Added 1 hour ago
GD
GARAGE - Store Manager - Lime Ridge Mall
Groupe Dynamite
Hamilton, ON
- Full-time
Social Media Skills, Mobile Device Skills, Microsoft Office (Outlook, Word, Excel) or Open-Office
Added 1 hour ago
GD
GARAGE - Sales Associate FT - Place Rosemere
Groupe Dynamite
Rosemère, QC
- Full-time
Extra points if you’re social media savvy and know how to keep the aesthetic strong.
Added 1 hour ago
CM
Manager, Display & Video
Cossette Media
Toronto, ON
- Full-time
At Cossette Media, bright people shine their brightest. Because we get to work with iconic brands. On projects that always reflect our biggest strengths. And give us a chance to be in the…
Added 1 hour ago
GD
GARAGE - Seasonal Sales Associate - Halifax Shopping Centre
Groupe Dynamite
Halifax, NS
- Temporary
Extra points if you’re social media savvy and know how to keep the aesthetic strong.
Added 1 hour ago
PB
Operations Coordinator
Point Blank Creative
Vancouver, BC
- Full-time
…not outputs, integrating research, strategy, creative, paid media, and organizing under one roof. The result? Campaigns that hit hard and incite impact where it counts: in the real world.…
Added 1 hour ago
FG
Service Account Manager
Flynn Group of Companies
Vancouver, BC
- Full-time
Support marketing efforts through strategic initiatives and social media engagement.
Added 1 hour ago
Senior Talent Acquisition Specialist
Lantern
AB
Employment Brand Promoter: Actively promote Lantern’s employment brand through social media and networking events, cultivating a growth mindset within our talent community.
Added 1 hour ago
VI
Marketing Specialist
VentaCo Inc.
Toronto, ON · North York, ON
- Part-time
The ideal candidate is both creative and analytical, with hands-on experience managing social media and paid advertising campaigns, particularly through Meta Ads Manager. They should…

BMO

Customer service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/19/2026

Address:

2953 Bathurst Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and handling banking transactions. They also support operational activities, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash management
Digital banking
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Regulatory compliance
Needs-based conversation
Technical proficiency

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Digital Tools
Risk Management
Compliance
Money Laundering Reporting
Sales Referrals
Inventory Management
Banking Transactions
Relationship Management
Financial Advice
Operational Support
Market Trends

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