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Added 4 mins ago
S
manager, restaurant
SUBWAY
Estevan, SK
- From $23.08 CAD / hour
- Full-time
- On-site
A SUBWAY Manager performs and directs overall restaurant management. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains…
Added 4 mins ago
S(
fast food restaurant manager
SUBWAY (Kensington Ave.)
Estevan, SK
- From $23.08 CAD / hour
- Full-time
- On-site
A SUBWAY Manager performs and directs overall restaurant management. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains…
Added 5 mins ago
Retail Experience Lead
Fire & Flower Inc.
Lasalle, ON
…Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company…
Added 5 mins ago
W
(CAN) Consumables Associate
Walmart
Tsawwassen, BC
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 5 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Maple Ridge, BC
- Part-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 5 mins ago
W
(CAN) Cashier
Walmart
Edmonton, AB
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 5 mins ago
W
(CAN) Asset Protection Associate
Walmart
Nanaimo, BC
- Part-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 5 mins ago
W
(CAN) Cashier
Walmart
Yorkton, SK
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 5 mins ago
W
(CAN) Customer Service Manager
Walmart
Edmonton, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 6 mins ago
RO
Guest Services Manager
Resorts of the Canadian Rockies
Kimberley, BC
- Full-time
…cash handling, and employee performance. The Guest Services Manager plays a key role in maintaining efficient operations, delivering outstanding guest service, and ensuring staff have the…
Added 6 mins ago
CH
Relationship Manager, Red Deer – AB
Canada Homestay Network
Red Deer, AB
- Full-time
CHN is currently seeking a Relationship Manager located in Red Deer, AB. As a Relationship Manager you have strong relationship-building skills and can problem-solve issues as they arise. A…
Added 6 mins ago
TC
First Mile Transportation Manager - 12 Month Contract
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a First Mile Transportation Manager - 12 Month Contract to lead a critical national transportation network, overseeing 40,000-50,000 annual linehaul movements across…
Added 6 mins ago
TC
Assistant Store Manager Marshalls HomeSense Orangeville Mall
TJX Canada – Winners, Marshalls, HomeSense
Orangeville, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 6 mins ago
PL
Administrative Assistant
Pomeroy Lodging
Calgary, AB
- Full-time
…comprehensive administrative assistance to the Areas Operations Manager/General Manager. This includes handling a variety of tasks related to organization and communication, requiring…
Added 6 mins ago
AU
Security Guards - Full-Time - Overnight
Allied Universal
Toronto, ON · Scarborough, ON
- Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 6 mins ago
PL
People and Culture Manager
Pomeroy Lodging
Calgary, AB
- Full-time
As the People & Culture Manager, you will play a pivotal role in aligning and enhancing people practices at the Westin Calgary Airport. Your primary focus will be on attracting, training,…
Added 6 mins ago
TC
Assistant Store Manager Winners Bolton Square
TJX Canada – Winners, Marshalls, HomeSense
Bolton, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 6 mins ago
S
[26-112] Life Skills Instructor - Enrichment Program - Permanent Part-time
SOURCES
Surrey, BC
- Part-time
Reporting to the Enrichment Assistant Manager and Manager of Community Inclusion Services
Added 6 mins ago
HS
Sales Representative E-commerce Logistics or Freight Forwarding
HappyGlobal Service
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Coordinator, Sales Representative, Sales Supervisor, Sales Manager, or Senior Sales Manager level. This role is well suited to someone who understands the logistics market, can develop new…
Added 6 mins ago
S
[26-111] L.I.F.E Guide with Employment Specialist component
SOURCES
Surrey, BC
- Internship
…forming part of CLBC’s suite of Community Inclusion services. Service referrals open to individuals served by CLBC with employment aspirations, it caters to those seeking increased…
Added 9 mins ago
HO
kitchen helper
House of Dosas White Rock
Surrey, BC
- From $18.25 CAD / hour
- Full-time
- On-site
…first-out). * Track food quantities and report low inventory to the manager. * Clean and sanitize pots, pans, and utensils continuously. * Empty trash cans and keep floors clean and dry. *…
Added 10 mins ago
CO
Senior ICT Project Manager
City of Coquitlam
Coquitlam, BC
- From $131,057 CAD / year
- Full-time
- Hybrid
…Enterprise Resource Planning (ERP) transformation. Reporting to the Manager, Project Management, these roles are responsible for leading complex, enterprise-wideprojects that support the…
Added 17 mins ago
DT
Store Manager
Dollar Tree
Burlington, ON
- $20 to $77 CAD / hour
- Full-time
- On-site
…Tree takes pride in providing exceptional product selection, service and value with every shopping experience.As a Store Manager, you will be responsible for leading a team of associates to…
Added 19 mins ago
M
RQ9 - Business Architect - Senior
Maarut
Toronto, ON
- From $101 CAD / day
- Full-time
- On-site
…a Sr. IT Business Architect (lead), project leads, product manager, solution designer, service designer, QA tester, business analysts, subject matter experts and other project team members.…
Added 20 mins ago
VH
Supervisor, Early Intervention Hoarding Services – Temporary Full-Time
VHA Home HealthCare
Toronto, ON · Soudan Office
- Full-time
Reporting to the Senior Manager, Responsive Community Care, you will oversee a team of volunteers and paid coach(es) that support vulnerable clients with hoarding challenges that put their…

BMO

Customer Service Representative

Kamloops, BC, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Oct 26, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/25/2026

Address:

750 Fortune Drive

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The role involves delivering exceptional service to BMO customers by identifying their financial needs and providing appropriate advice on banking solutions. Additionally, the representative supports branch operations, manages cash transactions, and collaborates with team members to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a professional presence to effectively assist customers with their banking needs.

Skills

Customer service
Financial solutions
Sales
Cash management
Problem solving
Interpersonal skills
Communication
Digital literacy
Risk management
Compliance
Relationship building
Teamwork
Organization
Needs-based selling
Referral management

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Handling
Risk Management Framework
Compliance
Digital Banking
Sales
Referrals
Inventory Management
Transaction Processing
Banking Regulations
Anti-Money Laundering
Personal Banking
Credit Cards
Strategic Advice
Operational Support
Market Trends
Professional Presence
Collaboration

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