Customer service representative jobs in Port Moody, BC and nearby

Within 25 km

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Added 1 month ago
R
Customer Service Associate (Contract)
RONA
Burnaby, BC
- Contract
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 1 month ago
G&
Service advisor - auto repair
GRANVILLE & AVERY AUTOMOTIVE
Vancouver, BC
- $30 to $45 CAD / hour
- Full-time
- On-site
Added 1 month ago
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CUSTOMER SERVICE REPRESENTATIVE
BMO
Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
PU
Business Development & Customer Service Representative
Packd Upfit Equipment
Surrey, BC
- $70,000 to $85,000 CAD / year
- Full-time
…sales professional to help us develop new business, strengthen customer relationships, and expand our presence across the commercial vehicle…
Added 1 month ago
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Customer Service Representative
BMO
Burnaby, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
GS
Customer Service Representative
Gateway Services Inc
Surrey, BC
- $23 to $26 CAD / hour
- Part-time
As a Veterinary Route Service Specialist at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work…
Added 1 month ago
GS
Customer Service Representative
Gateway Services Inc.
Surrey, BC
- $23 to $26 CAD / hour
- Part-time
As a Veterinary Route Service Specialist at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work…
Added 1 month ago
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Customer Support Representative
Punt
Vancouver, BC
- Full-time
Punt is an innovative social casino platform on a fast growth trajectory, and we’re looking for a dedicated Customer Support Representative to join our front-line team.
Added 1 month ago
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Customer Service Associate
RONA
Vancouver, BC
- Full-time
Cashier and customer service experience would be an asset
Added 1 month ago
WC
Customer Service Representative (Inside Sales)
Waste Control Services Inc.
Coquitlam, BC
- Full-time
Must possess a valid Class 5 BC driver’s license
Added 1 month ago
Customer Service Representative
Survitec Group Limited
Delta, BC
Vacancy Title: Customer Service Representative – Sales and Reception
Added 1 month ago
WC
Customer Service Representative
Waste Connections of Canada
Coquitlam, BC
- Full-time
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service…
Added 1 month ago
PH
Customer Service Representative, Employee Records and Benefits
Provincial Health Services Authority
Burnaby, BC
- Full-time
…(ERB), and under the work direction of the Team Coordinator, the Customer Service Representative (CSR) provides customer service support to internal and external customers through phone,…
Added 1 month ago
AU
Security Guard - Bilingual - Customer Service Representative - Casual
Allied Universal
Vancouver, BC
- $20 CAD / hour
- Full-time
Allied Universal is seeking Security Guard Bilingual - Customer Service Representative in Vancouver, British Columbia.
Added 1 month ago
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Customer Service Associate
RONA
Surrey, BC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 1 month ago
RI
Specialist, Customer Service Representative
RXO, Inc.
Burnaby, BC
- $55,000 CAD / year
- Full-time
At RXO, exceptional customer service is at the heart of our success. As the Specialist, Customer Service Representative, you’ll work to ensure our internal and external customers receive…
Added 2 months ago
Delivery Station Customer Service Associate
Amazon
Burnaby, BC
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their…
Added 1 month ago
BB
Customer Service Representative
Busy Bee Gold
Vancouver, BC
- Full-time
The Customer Service Representative at Busy Bee Gold plays an essential role in delivering a welcoming, professional and detail focused customer experience through strong communication…
Added 1 month ago
VH
Customer Service Representative
Vancouver Handyman Services
Burnaby, BC
- Part-time
…well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for…
Added 2 months ago
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Customer Service Representative - (PT)
Prometric
Vancouver, BC
- $19 CAD / hour
- Part-time
The successful candidate will work under the guidance and direction of the Customer Service Supervisor to provide customer service to prospective test takers, end-user clients, and partner…
Added 2 months ago
DT
Customer Service Associate I
Dollar Tree Stores
North Vancouver, BC
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 2 months ago
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Sr. Client Service Representative
CIBC
Vancouver, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 2 months ago
PB
Customer Service Representative
Pacific Blue Cross
Burnaby, BC
- Full-time
Under the general supervision of the Team Leader, Customer Experience, the Customer Service Representative, Customer Experience provides inbound and outbound call centre services to…
Added 2 months ago
P
Customer Service Representative - (PT)
Prometric
Vancouver, BC
- $19 CAD / hour
- Part-time
The successful candidate will work under the guidance and direction of the Customer Service Supervisor to provide customer service to prospective test takers, end-user clients, and partner…
Added 2 months ago
CC
Customer Service Representative
Crossroads C&I
Coquitlam, BC
- Full-time
The successful candidate must have the ability to maintain professional behavior under pressure in person and on the telephone

BMO

CUSTOMER SERVICE REPRESENTATIVE

Vancouver, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Serve customers by handling banking transactions and inquiries, identifying financial needs, providing guidance on banking products and digital services, and referring customers to specialists when appropriate. Support branch operations and business results while following risk, privacy, regulatory, and anti-money laundering requirements.

Requirements

No prior experience is necessary; a post-secondary degree or certification in a related field is desirable. Candidates should demonstrate customer focus, interpersonal and communication skills, basic knowledge of banking products and sales referrals, confidence with digital tools, and the ability to collaborate and solve problems.

Skills

Customer Service
Personal Banking
Needs-Based Sales
Customer Relationship Building
Active Listening
Problem Solving
Digital Banking Guidance
Financial Product Knowledge
Cash Handling
Risk Management
Regulatory Compliance
Anti-Money Laundering Awareness
Communication
Organization
Team Collaboration
Referral Generation

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Credit Cards
Financial Services
Customer Service
Banking Transactions
Customer Inquiries
Needs-Based Conversations
Financial Solutions
Digital Banking
Self-Service Banking
Social Media
Tablets
Smartphones
Online Tools
Sales Referrals
Cash Management
Treasury
Inventory Management
Customer Applications
Branch Operations
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Service Level Agreements
Marketing Promotions
Business Banking Solutions

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