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Added 18 mins ago
CO
Foreperson - Winter Control
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
…in support of the Section Business Plan and quality customer service outcomes for the citizens of the…
Added 18 mins ago
VP
Industrial Automation Specialist
VANGUARD POWER LTD
Chilliwack, BC
- Full-time
Vanguard Power Ltd. is a British Columbia-based industrial electrical contractor. Our work includes water and wastewater treatment plants, pump and lift stations, traffic infrastructure,…
Added 20 mins ago
Co-op student - Facilities Maintenance
City of Mississauga
Mississauga, ON
…organization, document management, and access to information, including Power BI reports and dashboards. The position may also support other Facilities Maintenance activities, such as…
Added 35 mins ago
B
Support Service Representative
BMO
Toronto, ON · YNG
- Full-time
…payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer…
Added 1 hour ago
Sales Representative - Facility Services
Cintas
Kamloops, BC
…to both FORTUNE’s World’s Most Admired Companies and Selling Power’s 60 Best Companies to Sell For? We start every day by asking how we can have an even greater impact: safer, cleaner, more…
Added 2 hours ago
Manager, Export Liner / Gestionnaire, commerce service maritime d'exportation
MSC Mediterranean Shipping Company SA
Montreal, QC
…across the globe, the company prides itself on delivering global service with local…
Added 2 hours ago
MS
Manager, Export Liner
MEDITERRANEAN SHIP.INC.
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
The role serves as the primary commercial representative for the assigned trade(s), building and maintaining strong relationships with principals, customers, industry partners, and internal…
Added 2 hours ago
MS
Manager, Export Liner
MEDITERRANEAN SHIP.INC.
Montreal, QC
- Full-time
The role serves as the primary commercial representative for the assigned trade(s), building and maintaining strong relationships with principals, customers, industry partners, and internal…
Added 2 hours ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
Edmonton, AB
- Full-time
…trailer equipment. This position demands a specialist in the field that will perform duties with little or no supervision and in a timely and efficient manner. Other exciting projects and…
Added 2 hours ago
BB
Sales Representative
Bloomstar Bouquet
ON
- $45,000 to $50,000 CAD / year
- Full-time
We are seeking a customer-focused and organized Sales Representative to support customer service and sales activities across the business. Reporting directly to the Senior Business…
Added 2 hours ago
MM
Manager, Export Trade
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
The role serves as the primary commercial representative for the assigned trade(s), building and maintaining strong relationships with principals, customers, industry partners, and internal…
Added 2 hours ago
MM
Manager, Export Trade
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
The role serves as the primary commercial representative for the assigned trade(s), building and maintaining strong relationships with principals, customers, industry partners, and internal…
Added 3 hours ago
U
Route Service Representative - UniFirst Canada
UniFirst
Regina, SK
- Full-time
At UniFirst Canada, we Always Deliver - for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong…
Added 3 hours ago
AP
Pest Control Technician
Abell Pest Control
Lloydminster, AB · Lloydminster, SK
- Full-time
…transferable skills and be equally considered: route sales, route service, field sales, field service, service technician, territory representative, restaurant manager, restaurant server,…
Added 4 hours ago
B
Customer Service Representative
BMO
Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 5 hours ago
IA
Power Engineer
IMP Aerospace & Defence
Halifax, NS
- Full-time
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe…
Added 5 hours ago
TC
Product Support Sales Representative (PSSR)
Toromont Cat
Orillia, ON
- Full-time
Toromont Cat is seeking a PSSR to join our Orillia team. The goal of the Product Support Sales Representative (PSSR) is to establish, qualify and maintain contact with our customers in the…
Added 7 hours ago
Technical Support Representative II
EnerSys Delaware Inc.
Burnaby, BC
The Technical Support Representative II provides experienced remote technical support for assigned EnerSys power-electronics products in a help-desk and contact-center environment and…
Added 7 hours ago
FH
Field Service Technician
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Cambridge, ON
- Full-time
Our client is seeking an experienced and technically capable Field Service Technician to join their growing service team.
Added 8 hours ago
Executive Director, Clean Energy
The Government of Nova Scotia
Halifax, NS
Build and maintain constructive relationships with utilities, regulators, Independent Power Producers, industry, other governments, Indigenous peoples, municipalities, communities,…
Added 8 hours ago
Sales Representative - Uniform
Cintas
Hamilton, ON
…to both FORTUNE’s World’s Most Admired Companies and Selling Power’s 60 Best Companies to Sell For? We start every day by asking how we can have an even greater impact by positioning our…
Added 8 hours ago
CC
Sales Representative - Uniform
Cintas Canada
Hamilton, ON
- Full-time
…to both FORTUNE’s World’s Most Admired Companies and Selling Power’s 60 Best Companies to Sell For? We start every day by asking how we can have an even greater impact by positioning our…
Added 21 hours ago
CS
Co-op: Internal Audit and Evaluation
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
The Canadian Security Intelligence Service (CSIS) is seeking to hire students who are looking for a Co-op or internship placement opportunity from January 2028 to April 2028.
Added 21 hours ago
W
Heavy Duty Technician - Fort McMurray Rotation
Wajax
Fort McMurray, AB
- Full-time
Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and…
Added 22 hours ago
Intermediate Project Manager
Babcock & Wilcox
Saint John, NB
Babcock & Wilcox is a leader and innovator in the energy transition, providing an extensive range of proven, clean power production technologies. We deliver environmentally conscious,…

BMO

CUSTOMER SERVICE REPRESENTATIVE

Vancouver, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Serve customers by handling banking transactions and inquiries, identifying financial needs, providing guidance on banking products and digital services, and referring customers to specialists when appropriate. Support branch operations and business results while following risk, privacy, regulatory, and anti-money laundering requirements.

Requirements

No prior experience is necessary; a post-secondary degree or certification in a related field is desirable. Candidates should demonstrate customer focus, interpersonal and communication skills, basic knowledge of banking products and sales referrals, confidence with digital tools, and the ability to collaborate and solve problems.

Skills

Customer Service
Personal Banking
Needs-Based Sales
Customer Relationship Building
Active Listening
Problem Solving
Digital Banking Guidance
Financial Product Knowledge
Cash Handling
Risk Management
Regulatory Compliance
Anti-Money Laundering Awareness
Communication
Organization
Team Collaboration
Referral Generation

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Credit Cards
Financial Services
Customer Service
Banking Transactions
Customer Inquiries
Needs-Based Conversations
Financial Solutions
Digital Banking
Self-Service Banking
Social Media
Tablets
Smartphones
Online Tools
Sales Referrals
Cash Management
Treasury
Inventory Management
Customer Applications
Branch Operations
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Service Level Agreements
Marketing Promotions
Business Banking Solutions

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