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Added 2 hours ago
AS
Senior UX Writer
Alquemy Search & Consulting
Vancouver, BC
- Full-time
Bachelor's degree in English, Communications, Marketing, Journalism, or a related field, or equivalent practical experience.
Added 6 hours ago
WI
Sales Representative
Wilsonart International
Winnipeg, MB
- Full-time
This role is responsible for promoting, selling, and marketing Wilsonart and complementary product offerings to a variety of customers and decision-makers, including fabricators, OEM…
Added 6 hours ago
WI
Specification Representative
Wilsonart International
Winnipeg, MB
- Full-time
Bachelor's degree in Marketing, Business Administration, Interior Design, Architecture, or a related field preferred. Equivalent combinations of education, training, and relevant experience…
Added 6 hours ago
WI
Specification Representative
Wilsonart International
AB · Edmonton
- Full-time
Bachelor's degree in Marketing, Business Administration, Interior Design, Architecture, or a related field preferred. Equivalent combinations of education, training, and relevant experience…
Added 7 hours ago
M
Senior Communication Specialist
McElhanney
AB · Alberta, Canada
- Full-time
Collaborate with the broader Marketing & Communications team to ensure change and strategic initiative communications align with McElhanney’s tone, brand, channels, and employee experience.
Added 9 hours ago
B&
Business Development Representative
Black & McDonald Limited
Kelowna, BC
- Full-time
…individual to join our team in the role of Business Development Representative…
Added 11 hours ago
R
B2B Field Sales / Outside Sales Rep
RYSE
Toronto, ON
- $45,000 to $150,000 CAD / year
- Full-time
We also expect our field sales team to help us discover new markets. If you see an industry, business type, or customer segment where MOTORYSE can solve a problem, we want you to go after…
Added 11 hours ago
OS
Commercial Account Representative
Orion Steel Group
Calgary, AB · Navajo Direct
- Full-time
Bachelor’s degree in Business Administration, Sales, Marketing, Finance, or a related field; equivalent combinations of education and relevant experience will be considered
Added 12 hours ago
M
Représentant(e), Location – Immobilier commercial | Leasing Representative – Commercial Real Estate
MONDEV
Montreal, QC
- Full-time
Préparer à l’avance le matériel nécessaire aux visites, notamment les plans d’aménagement, fiches descriptives, documents marketing et renseignements pertinents sur le marché;
Added 12 hours ago
GC
Manager, District Sales
Grainger Canada
Burnaby, BC
- Full-time
Review at least at each fiscal quarter (end) the progress to budget of each Field Sales Representative. Provide feedback and take corrective action as required to deal with shortcomings
Added 13 hours ago
Outside Sales Representative
GNI Management Group Inc.
Toronto, ON
…dynamic personality, and a strong interest in the construction field, this is a job for…
Added 13 hours ago
B
CUSTOMER SERVICE REPRESENTATIVE
BMO
Vancouver, BC · FBT
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 13 hours ago
B
Customer Service Representative
BMO
Tofield, AB
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 13 hours ago
B
Customer Service Representative
BMO
Coquitlam, BC
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 13 hours ago
B
Customer Service Representative
BMO
Vancouver, BC
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 13 hours ago
B
CUSTOMER SERVICE REPRESENTATIVE
BMO
Vancouver, BC
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 13 hours ago
Manager, District Sales
Grainger Businesses
Burnaby, BC
Review at least at each fiscal quarter (end) the progress to budget of each Field Sales Representative. Provide feedback and take corrective action as required to deal with shortcomings
Added 14 hours ago
T
Tangerine Advisor, Growth - Tangerine
Tangerine
Toronto, ON
- Full-time
Using marketing and lead generation data, and through proactive prospecting outreach, seek out, identify and connect with existing Tangerine clients and prospects to build new client…
Added 14 hours ago
BB
Territory Manager, On-Premise - Toronto Core (United Division)
Breakthru Beverage Group
Toronto, ON · ON · Head Office Ontario CAN
- Full-time
Provides product and brand marketing knowledge through sales aides and staff training seminars.
Added 14 hours ago
BB
Territory Manager OP - GTA North (United)
Breakthru Beverage Group
Toronto, ON · ON · Head Office Ontario CAN
- Full-time
Provides product and brand marketing knowledge through sales aides and staff training seminars.
Added 14 hours ago
BB
Territory Manager, Dual - Guelph/London (United Division)
Breakthru Beverage Group
Cambridge, ON · Kitchener, ON · ON · Head Office Ontario CAN
- Full-time
Provides product and brand marketing knowledge through sales aides and staff training seminars.
Added 15 hours ago
B
Customer Service Representative
BMO
Kamloops, BC
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 15 hours ago
RM
Account Manager
Rochester Midland Corporation
Mississauga, ON · Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be…
Added 15 hours ago
DL
Technical Sales Representative
DM Lyons Consulting
Calgary, AB
- $90,000 to $120,000 CAD / year
- Full-time
…technologies. This organization is a recognized leader in its field, with a strong international presence and a commitment to continuous improvement, innovation, and environmental…
Added 16 hours ago
A
Associate Account Director
ApplyBoard
Kitchener, ON
- Full-time
Bachelor's degree in Business, Education, Marketing, or a related field.

BMO

Customer Service Representative

Vancouver, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/22/2026

Address:

595 Burrard Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities and collaborate with branch partners to achieve business objectives while maintaining risk and compliance standards.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Problem solving
Interpersonal skills
Communication
Digital literacy
Sales
Risk management
Compliance
Team collaboration
Organization
Relationship building
Transaction processing

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Risk Management
Compliance
Anti-Money Laundering
Digital Banking
Sales Referrals
Inventory Management
Banking Regulations
Transaction Processing
Relationship Management
Financial Services
Branch Operations

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