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Added 12 mins ago
CA
Adjoint(e) administratif(ve)
Centurion Associates Inc
Montreal, QC
- Full-time
…respect de toutes les politiques et procédures de Centurion Property Associates. Répondre aux questions, préoccupations ou plaintes des résidents en temps opportun et avec compassion.…
Added 12 mins ago
CA
Leasing Agent
Centurion Associates Inc
Calgary, AB
- Full-time
Reporting to the Property Manager, the Leasing Agent is responsible for the professional marketing and leasing of a Centurion owned and managed apartment community.
Added 16 mins ago
CD
front desk manager
Casbah Day Spa
Surrey, BC
- $18.25 to $28 CAD / hour
- Full-time
- On-site
Overview* We are seeking a dynamic and energetic Front Desk Manager to lead our front office team with enthusiasm and professionalism. In this pivotal role, you will be the welcoming face…
Added 43 mins ago
V|
Commercial Contracts Manager
Veolia | North America
Oakville, ON
- Contract
The Commercial Contracts Manager will be responsible for providing world class support from
Added 1 hour ago
MP
Restoration Team Leader
Madison Property Restoration
Leader, SK
- Full-time
Office Manager, Field Operations Manager, Project Mgr., Clients, General Manager, Insurance Adjusters, Sub Contractors
Added 1 hour ago
N
INDUSTRIAL GUARD (FULL-TIME PERMANENT)
Norpro
Northern Bruce Peninsula, ON
- Full-time
Provide security by protecting people and property.
Added 1 hour ago
CO
Job ID #32266: Manager, Vacant Unit Tax & General Revenue
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Director, Revenue Services, the Manager, Vacant Unit Tax & General Revenue provides strategic and operational leadership for the City’s Vacant Unit Tax Program, other…
Added 1 hour ago
CO
Job ID #32259: Tax Registration Officer
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Negotiates standard payment arrangements. Maintains and monitors all payment arrangements with taxpayers on outstanding property taxes, follows up on any defaulted arrangements and brings…
Added 2 hours ago
SH
Security Officer - SMHC
Shared Health-Soins Communs
Selkirk, MB
- Full-time
…campus-like setting with several buildings located throughout the property, as well as three offsite community group homes located in…
Added 2 hours ago
Car Wash Attendant - Toyota Duncan
The Jim Pattison Auto Group
Duncan, BC
Ensure any potential issues with vehicles or the dealership property are promptly reported
Added 2 hours ago
TM
PT Assistant Office Manager, Vancouver BC
Tribe Management inc
Vancouver, BC
- $23 to $25 CAD / hour
- Part-time
Assisting Lead Caretaker in administrative and caretaking duties according to procedures and instructions set by the Property Manager,
Added 3 hours ago
K
Manager, People & Change
KPMG
Vancouver, BC
- Full-time
Our People & Change Advisory team is seeking a Manager to strengthen our Management Consulting practice. We are looking for an experienced professional with expertise in organizational…
Added 3 hours ago
SS
K9 Security Dog Handler
Securiguard Services Ltd.
Nanaimo, BC
- Full-time
Provide K9 protection support in accordance with established procedures, ensuring the safety and security of personnel, clients, and property.
Added 5 hours ago
AD
Senior Project Manager (Contract)
AG Doors Ltd
Port Coquitlam, BC
- Full-time
…project-based delivery. AG Doors Ltd works closely with contractors, property managers, and businesses to support construction and renovation projects of varying scale. Team members…
Added 5 hours ago
B
Live-In Resident Manager
Boardwalk
AB · Edmonton, AB
- Full-time
…the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 6 hours ago
RG
CONSTRUCTION SITE SUPERINTENDENT
Rank Group
Halifax, NS
- Full-time
Based in Halifax, Nova Scotia, Rank Group is a full-service real estate firm, providing services such as property development, construction, property management, property maintenance, space…
Added 6 hours ago
RG
CONSTRUCTION PROJECT MANAGER
Rank Group
Halifax, NS
- Full-time
Manage and Finalize all work deficiencies with the Tenant and or Property Manager as required.
Added 6 hours ago
NY
home support worker
Newo Yotina Friendship Centre
Regina, SK
- $27 to $30 CAD / hour
- Full-time
- On-site
Reporting directly to the Sohkayawin Housing Manager, the Intensive Case Coordinator is responsible for delivering housing stabilization and intensive case management services to tenants…
Added 7 hours ago
RS
Maintenance Carpenter
Red Sands Properties
Charlottetown, PE
- Full-time
Provide updates to the property manager or maintenance coordinator
Added 7 hours ago
S
Project Coordinator- Toronto, ON
SKYGRiD
Toronto, ON
- Full-time
Updating project schedules as directed by the project manager and superintendent.
Added 7 hours ago
Security Officer - SMHC
Winnipeg Regional Health Authority
Selkirk, MB
…campus-like setting with several buildings located throughout the property, as well as three offsite community group homes located in…
Added 7 hours ago
DH
Assistant Banquet Manager
Delta Hotels by Marriott Prince Edward
Charlottetown, PE
- Full-time
Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
Added 7 hours ago
SH
Sales Manager
Sandman Hotel Group
Prince George, BC
- $54,000 to $64,000 CAD / year
- Full-time
- On-site
…maintain as well as build the existing client base. The Sales Manager will be based in Prince George.Our Managers understand the meaning of true Customer Service; they are professional,…
Added 7 hours ago
TD
Sales Manager
Target Digital Canada
Vancouver, BC
- Full-time
We are seeking a driven and relationship-oriented Sales Manager to help expand our presence in the BC market. This role is ideal for someone with strong B2B sales experience, particularly…
Added 7 hours ago
CM
Licensed Condominium Manager
CONDOMINIUM MANAGEMENT GROUP
Ottawa, ON
- $52,000 to $150,000 CAD / year
- Full-time
- On-site
Job Summary: The Licensed Condominium Manager is responsible for the day-to-day management and administration of assigned condominium corporations within Condominium Management Group?s…

BMO

Customer Service Representative

Vancouver, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/22/2026

Address:

595 Burrard Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities and collaborate with branch partners to achieve business objectives while maintaining risk and compliance standards.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Problem solving
Interpersonal skills
Communication
Digital literacy
Sales
Risk management
Compliance
Team collaboration
Organization
Relationship building
Transaction processing

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Risk Management
Compliance
Anti-Money Laundering
Digital Banking
Sales Referrals
Inventory Management
Banking Regulations
Transaction Processing
Relationship Management
Financial Services
Branch Operations

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