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Added 8 mins ago
BV
Sr. Human Resources Business Partner
Bureau Veritas
Mississauga, ON
- Full-time
We are seeking a strategic and business-focused HR Business Manager (Sr HRBP) to support our Environmental business across Canada and the United States. This role is a key member of the HR…
Added 8 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking an experienced and highly motivated HR Manager to join our Human Resources team. This is an exciting opportunity for a practical, hands-on HR professional…
Added 8 mins ago
SB
Assistant Store Manager Sally Beauty 5644
Sally Beauty
Lloydminster, AB
- Full-time
…important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe…
Added 8 mins ago
CI
SAP Mobile Developer -- JASDC5960843
Compunnel Inc.
Canada
- Other
Work closely within the SAP Developer team to contribute to success of the larger SAP Operations.
Added 8 mins ago
A
Manager, Enterprise Service Desk (Tier 1)
Abacus
NB · Chiasson Office, NB
- Full-time
Reporting directly to the Sr. Manager, Enterprise Service Desk, this position focuses on driving the day-to-day operations of the help desk, maintaining high team performance, and directly…
Added 8 mins ago
CO
Administrative Assistant III
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- Temporary
This position reports to the CKC Finance Manager and works collaboratively to provide administrative support directly related to the financial management of Recreation which spans 10+…
Added 8 mins ago
CO
Truck Driver - One Person Multi-Function Operator - St. Clair
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…participate in the recruitment process you must advise the Hiring…
Added 8 mins ago
CO
Truck Driver - One Person Multi-Function Operator - (St. Clair)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…participate in the recruitment process you must advise the Hiring…
Added 8 mins ago
CO
Truck Driver - One Person Multi-Function Operator - Black Lake Road
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…participate in the recruitment process you must advise the Hiring…
Added 8 mins ago
CO
Truck Driver - One Person Multi-Function Operator (Rayside)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…participate in the recruitment process you must advise the Hiring…
Added 8 mins ago
CO
Truck Driver - One Person Multi-Function Operator - St. Clair
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…participate in the recruitment process you must advise the Hiring…
Added 8 mins ago
US
Operations and Facilities Assistant
UBC Sauder School of Business
Vancouver, BC
- $4,582 CAD / month
- Full-time
As a key member of the UBC Sauder’s Resources and Operations team, the Operations and Facilities Assistant plays an important role in creating exceptional environments for the UBC Sauder…
Added 8 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 8 mins ago
TH
Fleet Lot Attendant
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- Full-time
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Added 8 mins ago
CO
Truck Driver - One Person Multi-Function Operator (Frobisher)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…participate in the recruitment process you must advise the Hiring…
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City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
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…participate in the recruitment process you must advise the Hiring…
Added 8 mins ago
CO
Truck Driver - One Person Multi-Function Operator - Rayside
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…participate in the recruitment process you must advise the Hiring…
Added 8 mins ago
BC
Human Resources Manager
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Vancouver, BC
- Full-time
Reporting to the CEO, the Human Resources Manager provides strategic leadership and operational oversight across all human resources and labour relations functions for BCCFA. Operating…
Added 8 mins ago
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Senior Project Manager – Geotechnical – Vancouver, BC
The Headhunters Recruitment
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- Full-time
We are seeking an experienced Senior Project Manager to join a growing team specializing in ground improvement, foundation support, earth retention, and geotechnical construction solutions…
Added 8 mins ago
VS
General Manager (2026-10874)
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- Full-time
Reporting to the Regional Director of Operations, the General Manager is responsible for the overall leadership, operational success, financial performance, and resident experience of the…
Added 8 mins ago
TH
Lot Attendant
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Toronto, ON · Etobicoke, ON
- Full-time
Lot Attendants play a key role in the daily operations of the Sales Department. They help manage the flow of inventory by organizing and positioning vehicles efficiently across the lot,…
Added 8 mins ago
C
Finance Lead, Operations Support-EN
CAE
Montreal, QC
- Full-time
Serve as the right hand to the Manager, Finance Operations, supporting strategic priorities and organizational objectives.
Added 8 mins ago
A
Office & Payroll Manager
Altis
Ottawa, ON
- Full-time
Our client, a well-established professional services organization, is seeking an experienced Office Manager to oversee daily operations and ensure a highly functional, organized workplace.…
Added 8 mins ago
A
Intermediate Project Manager
Airswift
Calgary, AB
- Contract
Our client, a major Oil and Gas company, is looking for an Intermediate Project Manager to join their team on a 1-year contract in Calgary.
Added 10 mins ago
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Entertainment Manager - The Longhorn Saloon
Gibbons Whistler
Whistler, BC
- $75,000 to $100,000 CAD / year
…hybrid role, you’ll perform as a DJ, coordinate entertainment operations, and support overall venue management during quieter moments. We’re looking for someone who is energetic,…

BMO

Customer Service Representative

Coquitlam, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/22/2026

Address:

1161 The High Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and handling banking transactions. They also support operational activities, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Sales
Cash management
Problem solving
Interpersonal skills
Communication
Digital literacy
Risk management
Compliance
Relationship building
Organization
Collaboration
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Transactions
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Sales
Inventory Management
Service Level Agreements
Banking Products
Credit Cards
Personal Banking
Branch Operations

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