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Added 8 mins ago
AS
IT Support Analyst
Apex Systems
Toronto, ON
- $29 to $44 USD / hour
- Contract
Experience with Microsoft Azure, Intune, Autopilot, Microsoft Endpoint Manager, and Exchange Online
Added 8 mins ago
SR
Project Manager
SSA Recruitment Canada
Vancouver, BC · Greater Vancouver, BC
- $110,000 to $135,000 CAD / year
- Full-time
Confidential search for an established Surrey based general contractor delivering commercial, institutional and community buildings across BC.
Added 8 mins ago
AS
JP2239 - IT Project Manager - Senior
Apex Systems
Toronto, ON
- $71 to $76 USD / hour
- Contract
Senior IT Project Manager (Payments Technology)
Added 8 mins ago
TH
Senior Project Manager – Geotechnical – Vancouver, BC
The Headhunters Recruitment
Vancouver, BC
- Full-time
We are seeking an experienced Senior Project Manager to join a growing team specializing in ground improvement, foundation support, earth retention, and geotechnical construction solutions…
Added 9 mins ago
E
Power Development Engineer
Enbridge
Calgary, AB · Toronto, ON
- Full-time
…Power Development Engineer to provide technical leadership and commercial support for power generation development opportunities across North America, including wind, solar, battery energy…
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Sr. Advisor Data Modernization
Enbridge
Calgary, AB
- Full-time
…optimization, operational performance, variance drivers, and commercial opportunities, translating insights into actionable recommendations for business…
Added 9 mins ago
Financial Regulatory and Liability Advisor
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Calgary, AB
…This position reports to the Financial Regulatory & Liability Manager, in the External Affairs…
Added 24 mins ago
RB
Relationship Manager Commercial Markets
Royal Bank of Canada
Brantford, ON
- Full-time
Minimum 3-5 years commercial banking experience
Added 24 mins ago
RB
Client Advisor
Royal Bank of Canada
Virden, MB
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 24 mins ago
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Relationship Manager Agriculture
Royal Bank of Canada
Woodstock, ON
- Full-time
Added 24 mins ago
PW
Shop Foreman/woman
Pacific Western Transportation Ltd
Fort McMurray, AB
- Full-time
Communicate repair status and expected completion times to the Maintenance Manager
Added 24 mins ago
Fixed-Term Marketing Manager, Home
Dyson
Toronto, ON · Canada - Toronto Office
Dyson Canada is seeking a strategic, commercially driven, and highly collaborative Marketing Manager, Home to join the Marketing team on an 18-month fixed-term contract.
Added 36 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and…
Added 36 mins ago
E
Power Development Engineer
Enbridge
Calgary, AB
- Full-time
…Power Development Engineer to provide technical leadership and commercial support for power generation development opportunities across North America, including wind, solar, battery energy…
Added 36 mins ago
E
Sr. Advisor Data Modernization
Enbridge
Calgary, AB
- Full-time
…optimization, operational performance, variance drivers, and commercial opportunities, translating insights into actionable recommendations for business…
Added 36 mins ago
E
Power Development Engineer
Enbridge
Toronto, ON · North York, ON
- Full-time
…Power Development Engineer to provide technical leadership and commercial support for power generation development opportunities across North America, including wind, solar, battery energy…
Added 36 mins ago
AM
Cost Estimator
Array Marketing
Toronto, ON · Greater Toronto Area, Canada
- $62,000 to $72,000 CAD / year
- Contract
Reporting to the Director of Commercial Excellence, Array is hiring a Cost Estimator to cover a 12-month maternity leave. As our new Cost Estimator, you will develop accurate cost estimates…
Added 36 mins ago
M
Job Board
MainMicro
Montreal, QC
- Full-time
We’re looking for a Sales Manager who leads from the front - someone who turns a room of Commercial Account Executives (both junior & senior) into a pipeline-crushing unit, and who’s…
Added 36 mins ago
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Senior Manager, Paid Media
Recruiting in Motion
Vaughan, ON
- $100,000 to $130,000 CAD / year
- Full-time
Position: Senior Manager, Paid Media (Digital Advertising)
Added 36 mins ago
L
Marketing Director Redken/Pulp Riot
L'Oréal
Montreal, QC
- Full-time
…into a locally relevant growth plan. Reporting to the General Manager and as a key member of the leadership team, you will partner cross-functionally to drive brand equity, market share and…
Added 36 mins ago
AM
Customs & Trade Compliance Analyst
Array Marketing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…documentation, and establish consistent processes for HS codes, commercial invoices, audits, duty drawback, and broker management. Working closely with customs brokers, our Shipping and…
Added 36 mins ago
VC
Manager of Capital Projects
Victoria Cool Aid Society
Victoria, BC
- Full-time
The Manager of Capital Projects is responsible for the planning, coordination, and execution of major capital construction and renovation projects across Victoria Cool Aid Society’s…
Added 36 mins ago
OF
Retail Sales Advisor - Bolton
Oak Furnitureland
Bolton, ON
- £45,000 to £50,000 GBP / year
- Full-time
Adopting a one-team approach by working closely with the Store Manager and Assistant Manager to create an inclusive team culture aligned with our purpose and values, and always displaying…
Added 36 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and…
Added 36 mins ago
TS
Senior Property Manager, Commercial
TalentSphere Staffing Solutions
New Westminster, BC
- Full-time
Our client is seeking an experienced Senior Property Manager to take overall responsibility for the day-to-day operations and performance of a two-property mixed commercial retail and…

BMO

Customer Service Representative

Tofield, AB, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/29/2026

Address:

5303 - 50th Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and handling banking transactions. They also support operational activities, manage cash, and collaborate with branch teams to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Sales
Interpersonal skills
Problem solving
Digital literacy
Communication
Risk management
Compliance
Relationship building
Transaction processing
Team collaboration
Organization skills

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Sales Referrals
Inventory Management
Banking Transactions
Credit Card Needs
Personal Banking
Regulatory Environment
Operational Support

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