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Added 21 mins ago
A
Supervisor, Client Solutions
Aviso
Toronto, ON
- $83,000 to $90,000 CAD / year
- Full-time
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 21 mins ago
L
Assistant Manager, Guest Experience | Contract August 2026 - June 2027 | Royalty Crossing Pop Up, PEI
lululemon
Charlottetown, PE
- Full-time
Change Management Leadership: Leads others through change processes and uncertainty
Added 21 mins ago
HC
Hallmark Merchandiser, Fort Erie, ON, L2N 1N7
Hallmark Canada
Fort Erie, ON
- Part-time
Supports merchandising service with inventory management and merchandising activities in an assigned retail account or several retail accounts. This includes everyday products as well as…
Added 21 mins ago
HC
Hallmark Merchandiser, Prince Geroge, BC, V2N 6Z4
Hallmark Canada
Prince George, BC
- Part-time
Supports merchandising service with inventory management and merchandising activities in an assigned retail account or several retail accounts. This includes everyday products as well as…
Added 21 mins ago
IC
Room Attendant
Impact Cleaning Services Ltd
Toronto, ON
- Up to $23 CAD / hour
…qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances…
Added 36 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The HR Manager will provide HR leadership and advisory support to an assigned portfolio of clinical and corporate departments while also providing operational oversight to HR Consultants,…
Added 36 mins ago
C
Assistant Store Manager I
Coach
Vancouver, BC
- Full-time
As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales…
Added 36 mins ago
EC
CAN- Administrative Specialist- Part Time- Vancouver
Encore Canada
Vancouver, BC
- Part-time
…point of contact to Facilities Services in areas of building management. Maintains/orders office and kitchen supplies etc. Assists with Month end tasks to ensure all deadlines are met.…
Added 1 hour ago
EG
CAN- Administrative Specialist- Part Time- Vancouver
Encore Global
Vancouver, BC
- Part-time
…point of contact to Facilities Services in areas of building management. Maintains/orders office and kitchen supplies etc. Assists with Month end tasks to ensure all deadlines are met.…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…of our internal audit framework built on an enterprise risk management governance model. You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
Can work independently and show initiative to drive change in a dynamic and fast-paced environment
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
Contracts Administrator, Purchasing, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Reports to: Manager, Supply Chain Management Purchasing
Added 1 hour ago
Project Manager, Pipelines, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Establish effective project controls, change control, risk management, reporting and decision-support practices for assigned pipeline scope.
Added 2 hours ago
WC
Social Worker
West Coast Seniors Housing Management Limited Partnership
Courtenay, BC
- $36.02 CAD / hour
- Full-time
- Temporary
At West Coast Seniors Housing Management, we see our communities as a family and we are
Added 2 hours ago
WC
General Manager
West Coast Seniors Housing Management Limited Partnership
Coquitlam, BC
- $105,000 to $115,000 CAD / year
- Full-time
Management, we see our communities as a family and we are equally committed to
Added 2 hours ago
ME
Retail Manager - Whistler
Mountain Equipment Company
Whistler, BC
- $56,000 to $69,900 CAD / year
We currently have three Department Manager opportunities available:
Added 2 hours ago
KS
Assistant Store Manager I
kate spade new york
Vancouver, BC · Pacific Centre
- Full-time
As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales…
Added 2 hours ago
C
Manager Delivery (PL)-CA
CN
Montreal, QC
- Full-time
Support the Project Manager in managing scope, schedule, and budget, and act as an escalation path when required
Added 2 hours ago
CO
Senior Specialist, HVAC
City of Brampton
Brampton, ON
- Full-time
Co-ordinates municipal response to Code change submission requests from the Ministry of Municipal Affairs and Housing.
Added 2 hours ago
ME
Construction & Project Manager
M2 Engineering
AB · Edmonton, AB
- Full-time
As a Construction Project Manager, you will liaise directly between our engineering team, contractors, and our clients. This includes coordinating contractor enquiries, request for…
Added 2 hours ago
ES
Program Manager - Supply Chain
EPAM Systems
Toronto, ON
- Full-time
Leverage change management practices to ensure a seamless rollout of new tools and processes across retail channels, including stores, e-commerce, and distribution centers
Added 3 hours ago
TT
Senior Lab Manager
Tetra Tech
Yellowknife, NT
- Full-time
Tetra Tech is adding a Senior Lab Manager to our Arctic Engineering team based in Yellowknife, NT . The successful candidate must be located in Yellowknife or willing to relocate.
Added 3 hours ago
P
Compounding Operations Manager
Pharmacy.ca
Toronto, ON
- $95,000 to $120,000 CAD / year
- Full-time
Technical & Regulatory Oversight: Designated Pharmacy Manager

BMO

CUSTOMER SERVICE REPRESENTATIVE

Vancouver, BC, Canada
FBT, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/22/2026

Address:

595 Burrard Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs and providing advice on financial solutions and digital banking options. They also manage operational activities, including cash transactions and branch support, while ensuring compliance with risk and regulatory policies.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Risk management
Compliance
Team collaboration
Organization
Banking operations
Relationship building
Sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Services
Cash Reconciliation
Digital Banking
Risk Management
Compliance
Sales
Banking Operations
Inventory Management
Money Laundering Reporting
Customer Experience
Relationship Management
Financial Advice
Credit Card Services
Personal Banking
Business Banking
Regulatory Requirements
Problem Solving
Teamwork

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